We express our deep gratitude to the entire staff of the clinic, in particular Nadezhda Ivanovna, Dmitry Petrovich. When contacting, they provide highly qualified assistance to the pet, and moral support to the owner.
Any question that arises will not be ignored, they will find an approach to any animal. Thank you for your work.
This week I had a terrible experience at the veterinary clinic "D-Vet" in Rechitsa. On December 16, my cat started vomiting, it was too late to go to Gomel, and I decided to go to a doctor's appointment in the morning. Rogozhnikova's doctor conducted an examination, did an ultrasound and took tests (the way the tests were taken is a separate story, I thought the cat's heart would just stop), but everything turned out to be "normal". She gave us an antiemetic injection, prescribed a diet and medications, and sent us home. The cat's condition deteriorated sharply upon arrival home.: she stopped moving, became lifeless, hardly opened her eyes, did not go to the toilet, sat in one place for 7 hours, did not eat and drank a lot.
I called the clinic again, but Rogozhnikova's doctor assured me that it was just stress. In the evening, when all the water I had drunk during the day was torn out (taking into account that the antiemetic injection was worth it), I called to tell about it, they promised me that the doctor would call back, so 20 minutes passed, I had to call and tell them to reset the tests and ultrasound and we would go to a normal clinic, asked to come to them, but if we want, we can go to another one. We went to see them again, after which we heard again that everything was fine with the cat, they injected us with antihistamines (just in case) and suggested that if the cat didn't start eating before tomorrow, come for an IV.
We barely survived the night, that cat, that I.
In the morning, we urgently went to Gomel, where an experienced doctor immediately identified a foreign object in the abdomen. The operation was successful, and the cat is now recovering.
When I returned to D-Vet for a refund, the doctor didn't even apologize. I was refunded only part of the amount, despite the fact that my cat could have died due to their negligence.
I never set foot in this clinic again, after talking with my friends, I heard a lot of stories about how the clinic works, neglect and negligence, in frequent fatal cases, if I had known about it earlier, I would never have taken my kitty there in my life. Take care of your pets and choose only trusted clinics!
Many thanks to all the staff, especially Dmitry Petrovich, Nadezhda Ivanovna, Elizaveta Nikitovna!
We are regular patients of this clinic, and every time we are incredibly grateful for the help of our animals!
In emergency cases, only the D-Vet clinic!
Thank you so much for your hard work!!!