Дабрабыт
Directions
Uruchcha
194 m
Astrašyckaja
169 m
Information verified by owner
30 reviews
June 11
Employee Nadezhda refused to give her last name.
They left a request for a loan.
The employee was sitting and typing very slowly. For every action, she called an employee nearby and asked for almost every step, which indicates her incompetence.
During the time we were sitting, she asked for the phone number and residence address 3 times.
As a result, after an hour and a half of registration, she opened one of the documents and said that there was one "but", because of which it was not possible to apply for a loan at the moment.
Why was it not possible to immediately review all the documents for their compliance with all participants and then start the registration process?
In total, taking into account the road, more than 2 hours were spent by 4 people during working hours (because the bank is only working at this time).
To the question "why didn't you check all the documents before the start of registration?" the employee shrugged her shoulders and there was no response, no banal apology.
Complete incompetence and disrespect for people, their time resources and their own too.
See original · Русский
2
November 14
It is not possible to get through to this bank, there is always an answering machine "Eva".......
See original · Русский
August 13, 2023
Приветливый персонал, дельные советы, всегда ответят на поставленные вопросы и помогут определиться с выбором )
1