Positive:
Good location, there is a place to walk nearby
Delicious varied breakfast
Daily cleaning service
Quiet in the room
Prompt problem solving
They forgot the item at the check-out, the receptionist contacted the reception and quickly solved the problem.
Big bed
Comfortable pillows
Large room, comfortable
Snacks and drinks at check-in are a nice addition.
Minuses:
It's very cold in the room (solved the problem with the heater)
The heated towel rail didn't work in the bathroom
Initially, the room was prepared for 1 person, although two people were staying. This situation was resolved quickly.
The shower mount in the bathroom is barely holding on and the bathroom door is covered in streaks, apparently from humidity and it doesn't come off in any way.
Overall, the hotel is good. If you get a good number, then it's fine.
A good hotel in the center of Aktobe. The room is functional and consists of two rooms: a bedroom and a living room. The living room has a sofa with a table for relaxing or dining/ tea, a TV, as well as a workplace. The bedroom has a great bed, wardrobe. Kettle, tea, water are available. There is also a bathrobe, slippers and toiletries. Of the cons: there are few outlets in the room, a meager and not very tasty breakfast. There is a shopping mall and several good restaurants near the hotel. The hotel itself also has a coffee shop and a nice lobby bar.