Dd Hotel
98 reviews
October 17, 2024
The conditions are not bad, we took a room with air conditioning. There is a kitchen with a refrigerator on the floor, you can make tea or coffee, sit at a table and have a quiet breakfast. But the bathroom doesn't even have a shower stall, just a drain in the floor and a long-handled brush in the corner. The water from the shower tries to spill all over the bathroom floor and I had to put a towel on the floor, and then use a brush to drain the water).
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December 31, 2023
This hotel is good for a budget trip. The rooms are comfortable enough, there is everything you need. The view of the mountains is also a plus. As a "wish" - it would not hurt to slightly improve the service culture of the staff at the reception, I would like to be able to get through and get to the hotel at any time of the day))
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October 1, 2024
In general, let's go. But there are nuances. Thin walls are annoying, you can hear everything from the neighbors. There are questions about mattresses and pillows, it's time to change. Everything is already tired. You can stop for no more than a day or two.
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September 30, 2024
Very nice hotel!!!
I have been staying for 5 years, attentive staff, clean, quiet.
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November 10, 2023
If there is nowhere to go, then you can stop here. Clear. There are no cafes and shops nearby, i.e. you can only eat by ordering delivery. Quite noisy from the road. Shower without curtain and overflow restrictions. It smells like sewage. It is acceptable to come for an hour with a partner. As far as you can tell from the sounds, these are the main customers. A check, and even more so an invoice, is not issued
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October 26, 2023
I booked a 3-star hotel through BOOKING in the description. Upon the fact of the condition:
- I booked a room with a 2-bedroom bed, upon arrival they did not want to move into such a room, I believe such rooms are rented for other purposes;
-The linen has a gray tint, towels are scary to take in hand;
- There is no drinking water on the floor and no conditions to warm tea;
- I asked the administrator for a knife to cut the stretch film from the suitcase, so the administrator gave me a dirty knife, photo attached;
- All evening and until 5 am, there is constant activity outside the door, silence only in the morning at 8;
- I left at 10-00 in the morning, so I called the administrator 3 times on the phone, sleeping a heroic sleep;
- The bathroom is generally very interesting - a sink, a toilet, a watering can, a drain in the floor and a mop to collect water. That is, the shower is not fenced in any way, literally you wash with one hand, and with the other you actively drive water into the drain so that a towel and slippers do not float away;
- You need to throw out the garbage from the room yourself.
This is not a hotel, this is some kind of hangout with night activity in the corridors.
For this price, you can rent an apartment and live in normal conditions.
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October 29, 2023
The woman administrator does not understand at all that she is in the workplace. She smokes on the doorstep, is dressed in something she doesn't understand, doesn't know how to say hello, and conduct a dialogue in general. The service is zero. I do not advise staying there. I arrived in advance before check-in, I was told to wait. I think I'll look around for now. There is no elevator, you need to walk to the 4th floor with a bag. At least that's what the "administrator" said. It is located in a business center building on the outskirts of the city. The corridor is cold, there is a vague feeling and the smell of smoking. There is no detergent, sponge and other household appliances in the kitchen. The toilet is dirty and smoky. Frankly, this is a homeless person. If you even slightly prefer cleanliness and comfort, do not even consider this place. After 30 minutes of familiarization inspection of the common areas, I realized that I needed to look for another place. At the exit, the administrator didn't even ask where I was going.
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November 4, 2024
Nice quiet area, clean in the room, the staff is polite.
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August 23, 2023
We were supposed to check in early in the morning, we were warned in advance and agreed, upon arrival there was no one at the reception, the phone was not answered, I went to look for someone who would check in our company, I found a cleaner who helped find the administrator, but we were not all settled, I had to look for another hotel in the morning and I am VERY GLAD that I didn't stay there, our friends complained about the lack of air conditioning and unbearable heat in the rooms, very poor sound insulation, neighbors can be heard and what they are doing)
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July 13, 2024
Norm, a friend came from Astana. Since I live with relatives myself, they rented this room with him , everything is standard. The price is realistic
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April 21, 2024
Hello. I wanted to book a room at this hotel. The girl answered the phone reluctantly. Rudely. The tugiz showed the nearest hotel. The girl who answered the phone answered so badly that we didn't want to book at this hotel. Please have a conversation with the staff.
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January 12, 2023
I booked a hotel from Russia, without prepayment. Upon arrival, they were immediately checked in, paid upon arrival for all the days of their stay. Very clean and quiet. Responsive staff. Boiling water and a freezer are not a problem. All this is on the floor. I came to study Alma-Ata, and the hotel turned out to be not in the city center, but this is not critical. I am glad that I chose this hotel.
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January 9, 2023
The first impression is just great! Everything is clean and beautiful, like a modern luxury room in a European hotel. But! It is impossible to sleep there: a mattress with springs digging into the sides, a cold thin blanket (I asked for another one at the reception - they did not give it), poor sound insulation (neighbors' TV is heard), constant loud conversations in the hallway - the entrance door seems to be missing at all, everything is heard through it! In general, this is the only hotel in which I could hardly sleep.
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January 19, 2023
There is nothing special to highlight from the advantages. Unless the pressure is good hot water. The cons close them down a lot
I didn't like it: But there is something to note here. Alas, the hotel does not respect its guests. From the word at all.
We were checked into room 410 and our mattress stank terribly, damp and mildew. The pillows stank of it. Oh, my God, it stinks in the room. The maids probably tried to disguise it, but you did it very badly. The room is cool. There is a water drain in the bathroom, which is good, of course, but why is it in your mold? It's disgusting, it's disgusting to even pick it up. You write that there is no smoking in the rooms, at the same time they smoke on your floor and you give smoky towels to the guests. It is impossible to wipe your hair and body with them, then you need to wash off the smell of cigarettes in another hotel. There is no sound insulation, you can hear the neighbors breathing behind the wall. Paying even 1,500 rubles per day for this is already too much. The red price is 1000 per day and then on market day. This level of disrespect for the guests should be looked for. And after reading how they respond to reviews in 2gis, it's not surprising in principle. They didn't give a damn about the guests at all.
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August 25, 2023
It is not possible to drink water in the room, there is no refrigerator, there is no carafe of water, we arrived at night we could not drink water, there was no glass, even the administrator could not find water so that we could drink , they gave us a fan for a fee, a black towel is just terrible, we have not cleaned the room for two days yet, I just terribly advise not walking like flies sleepy is just a complete horror
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February 12, 2023
Before the price increase, there was a price-quality ratio. The rooms are in good condition, and there are also dead ones for the same price. The hotel is clean. The mattresses in most rooms on the beds are terrible, you can feel the springs. An urgent replacement is required. There is also a plumbing problem in some rooms. The staff at the reception, or rather who is responsible for the reservation, needs to be changed!!!
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May 26, 2023
Complete discrepancy, upon arrival they said there were no rooms, I had to wait for 3-5 hours, the water in the shower does not go away, the shower is over the toilet, they asked to change the bedding on the second day-they did not change it, the admin sleeps until lunch (not on site)They asked to prepare travel documents..they were not expected, even the guests gave the rooms -they left the keys at the counter, in the photo in the booking it was beautiful, but in fact the hostel
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September 30, 2023
I think it's not bad for my money. The walls are cardboard, the doors are cheap, you can hear everything, but the price is low. If you want better, pay more. We came for a week, we only spent the night in the hotel, everything was fine.
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December 10, 2022
A disgusting hotel, for the first time in my life I decided to leave a negative review. Very bad staff, not friendly. The room is terrible. The bathroom smells like a public toilet. The water from the shower flows directly onto the floor, after which everything is damp in the bathroom for many hours. The towels are all dried up and yellow, like in a homeless shelter. Cigarette butts are lying on the windowsill. A very terrible bed, the mattress on it is springy, all sagged. There are not even glasses in the room, there is no refrigerator. The socket by the bed is broken, and wires are sticking out of it. The front door is cardboard, the cheapest, any footsteps can be heard through it and everything that is even said outside the door. During the 14 days of my stay in this dump, no one even once considered it necessary to clean up, although I asked at the reception, and they guaranteed the cleaning (deceived). In the first half of the day, I took away a bag of clothes to wash, paid the money, in the evening they returned it and said that the laundry was not working, without even apologizing! The worst thing is the location of the hotel, constant traffic jams, food delivery is delayed for two to three hours, and sometimes they refuse to take food at all, the same is the case with taxis. In short, it's not a hotel, but it sucks! I am very disappointed that I did not read the reviews of real people before I moved in.
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February 4, 2023
I join the majority of negative reviews, from the staff there is not a one-time, not polite attitude to regular customers, they did not book once, offered prepayment, but faced refusals to check in because the rooms are occupied. And what did we book for? And I advise the management to pay attention to the staff, so you can lose all regular customers. We need to work for the future, not for today. The hotel has a rating of 4 value for money, the staff at the reception NUMBER
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November 13, 2022
Dear tourists and refugees, this hotel is your most extreme and desperate option. Look for others!
we arrived at 14 o'clock and our room was delayed for an hour, then they just threw the keys on the counter and continued to go about their business. the shower, which they write a lot about in the comments, is really amazing, you can write and wash at the same time. The towels smell awful like cigarettes, it's a stinking smell. the walls are thinner than cardboard, I could hear every word and sigh of the neighbors, plus the music of the cleaners from their room 20 meters from the room. it is very cold inside the rooms, it is November outside, the batteries are slightly warm.
far from the center, which is very important, there are almost always red traffic jams at the exit.
the staff is an absolute and big minus, zero attention, zero greetings, the only thing that was noted was the smell of icos on the entire first floor.
the price is NOT equal to the quality, the cost has been raised due to the flow of Russian refugees since the end of September. The hotel remained at the same low level.
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November 18, 2022
Everything is great, clean, cozy, courteous staff, and most importantly quiet, you can relax and the price is acceptable!Stopping is not the first time!
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March 4, 2023
Room with mountain view. And people who go out to smoke on the balcony, which is right outside the window with a view of the mountains. And according to the admin, "yes, it's okay, no one complained." They can move to another, regular room, but the cost will be the same. And yes, the mountains are almost invisible😂once at 7 a.m. they were looked at only from the window and that's all, the rest of the time I could)
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November 15, 2022
Not a bad place to stay for a couple of nights. Clean, no insects.
Among the disadvantages: the lack of elevators and flimsy doors to the room, such as interior ones. The location is far from the city center among the industrial zone and the private sector.
Of the advantages: the price.
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November 22, 2023
Cheap, quiet, clean and calm.
Near Eden, where you can buy everything.
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October 24, 2022
I booked a room almost a month before arrival, called a week before arrival and warned that I would arrive at night. They called on the day of arrival and I quote, said "I'm going to the airport to fly to your city" then these incredible employees called me while I was on the plane, and since I didn't answer the phone, they canceled my reservation!
The administrator does not know how to solve conflict situations, she made me feel guilty that I did not take the phone on the flight.
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June 8, 2023
There is no hotel at this address, apparently a divorce. I booked at the booking office, arrived at the address, rang the doorbell for 15 minutes with a leaflet with the name of this hotel - no one answered. No one answered the WhatsApp or the phone either.
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August 12, 2023
The room was clean, but there was no air conditioning or refrigerator. There is no wall in the shower and all the water flows everywhere , which does not bring convenience .
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May 25, 2024
We always stay here, the staff is polite.The norm is shorter👌🏻
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October 11, 2023
... to a real Indian, there is always a nishtyak everywhere ...
In the categories of services-the cost is all relevant.
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August 31, 2024
Clean and tidy
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July 18, 2022
If you clean the room every day, then the norms, the price is generally a joy. But it's a little dirty, in some places the dust, somehow I rinsed the T-shirt, hung it on the headboard, the next day I pulled out this T-shirt with snot that previous guests had liberally smeared there during the rest. They must have softened from the wet T-shirt and stuck to it.
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March 27, 2023
In general, a good hotel.There is a kitchen, refrigerator, microwave.Near the market, shops, dining room.The rooms are clean.The corridors are constantly cleaned.
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March 5, 2023
A simple and inexpensive hotel. It's always clean. The only thing that fails is the sound insulation of the walls and the entrance door.
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August 8, 2023
I really liked the clean, cozy staff is wonderful.
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January 31, 2023
The rooms are quite spacious and clean. Not hi-tech, but good furniture. The only disadvantage is the weak pressure of hot water during peak hours.
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February 21, 2024
probably the best place from economy in AA. is located in the middle of nowhere, the staff does not itch and the word "service" is not familiar to them. but I stay here regularly. It's even worse in other places.
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October 4, 2023
It can be better. Prices are not low in principle. But the conditions are so-so. As well as the staff.
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October 11, 2024
Dirty rooms
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February 17, 2023
A good hotel, I liked everything, but only one thing: you will change the towels, they are very hard
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September 23, 2023
Everything is great!The flowers are always fresh!Bouquets WOW!!!
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September 20, 2023
A good place to stay overnight and at an affordable price.
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January 21, 2023
The hotel is normal. The walls are thin, the neighbors are clearly audible. Especially at night, loving neighbors came across.
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May 17, 2023
We stopped at a hotel to sleep it off..
It didn't work out, there was laughter through the wall until the morning, At 2 a.m. a man decided to talk to his wife on video, and now there was noise in the corridor..
There was a receptionist, a doll, an administrator..Without emotion, although there is a camera in the hallway..
There would be no washroom in the shower, it would be better not to...
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October 27, 2022
The hotel is for your money. They're cleaning up, it's clean. There is a room with a refrigerator and a microwave for eating.
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July 29, 2022
We rented a room for a day, we didn't sleep all night, it was very stuffy.Not a fan, not an air conditioner.There aren't even any glasses.I had to go down to the dining room and buy disposable ones.We didn't like it.
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November 17, 2022
Irresponsible! I booked a month ago, and when I arrived from another city, they say that there are no places on the phone! The administrator didn't even come out to solve this problem!
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January 20, 2022
The showers are very uncomfortable, without a partition, all the water is on the floor in the shower, and there is also a toilet... ill-considered with this.... this is a big disadvantage for the hotel... like an ordinary hotel... and the check-out time is from 12 to 12 ... First, bring the conditions to mind, then call yourself a hotel.
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September 2, 2023
A good hotel, at an affordable price.
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August 29, 2022
The staff is super , clean and cozy, we often go there 10/10 everything is super
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