Positive. 1. Good location in the city center. Near the embankment. Ethno park is nearby. 2. Beautiful views. Take one hundred percent with a view of the river, it's not a pity to pay extra. Minuses. 1. The food is average, not for 5 stars. 2. The rooms are tired. In the suite, the wallpaper is coming off. I would like to wish them to start repairs as soon as possible. 3. Sauna, weak. Hammam, save on water. Dry. It's cold in the sauna. He left after half an hour. I would have put 4 if the price wasn't so high. I've been to different hotels in Kazakhstan. This hotel does not match the price and quality. Make the price lower or give 4 stars or better bring the rooms up to 5 check-in.