I want to change my review. She has been a loyal and regular customer since the opening day. But today, when the entire Dostyk is closed due to the arrival of the President (there will definitely be a restriction of guests for the next 2 hours due to the cordon), and there are only 5 tables in the restaurant, I was refused a place because I am alone! In shock. I've never been insulted like this before. The person who constantly recommended you, brought friends, treated the staff with respect, was simply rejected when asked how many guests were planned, I replied that I would be alone. Perhaps this is due to the change of staff, who does not know regular customers, but this does not change the essence of the incident. I ask you to have a serious conversation with the administrator, who does not even manage the service situation. You have seriously fallen in my estimation. I'll pick up the bonuses at another restaurant and I want to forget about your "service"!!!
P.S. the story of how to lose a loyal customer by having a good kitchen, place, and setting, simply by hiring an unprofessional service.
ABR+ restaurants need to be promoted as a symbol of Almaty instead of an apple. To my taste, the most humane restaurant group (the food is delicious, it goes without saying). Del Papa is not the best at ABR+, but their gold standard.
Everything is fine and at a high level. Pleasant atmosphere and interior. Relatively quiet. The staff is unobtrusive and polite. Special thanks to the chefs. I had my first date here with my girlfriend. Prosperity!)
We went in for a quick lunch, there are no business lunches,the menu is varied,local dishes are delicious,but there are European dishes on the menu (lentil soup, solyanka) but they are on solid 3,the interior is beautiful, the toilet is shared (m/w) clean,the service is good, the waiters are friendly.
There are no guests in the hall, the waiter girls are chatting and the three of them are standing. Not paying any attention to you at all. I had to wave my hands and call them loudly to get their attention. I wanted to order dessert, but no one came at all. The dirty plate wasn't even cleaned.
We've been there a few times. Delicious. Quickly. There are always tables, but maybe this is due to the fact that we were on weekdays. Very tasty fruit teas)
I liked the restaurant. Delicious food, cozy family atmosphere, the average price of main dishes is 3-5 thousand rubles. There is no loud music, you can chat quietly. What you need to meet your friends!
A wonderful cafe: pleasant atmosphere and cozy interior, attentive and friendly attitude of the waiters to the visitors.
Everything that I had a chance to try from the menu is very tasty, and I also want to mention the excellent breakfasts.
The prices are adequate in my opinion.
Pleasant birthday promotions, as well as a small children's room, which is extremely important for parents with children.
The only downside is that at the last visit, the specific table that I booked by phone turned out to be occupied, apparently there was a misunderstanding.
We visited Del Papa for the first time. The pizza is burnt out, it's not even delicious. We spent about 6500 tenge with my daughter, there was 1 pizza and 1 tea, and you won't believe it, we came out completely without mood. I would just like to have a delicious meal. And the staff is very polite and pleasant.
The service is excellent, everything is delicious, I am a very long-time fan of this place, I like the design, but lately it seems that pizza has become less tasty. The dough will lie down like rubber for a little while.
Everything is delicious: pasta, snacks, wine. There is a children's room with toys and a table near it, high chairs. The waitress is super fast. A good place for a family dinner
A pleasant restaurant, located next to the hotel and office, I liked everything: food, drinks, service, interior. They serve mostly Italian dishes. Cool lemonades saved us in the heat. It was very tasty, I had to take food with me to the room. I recommend visiting more often.
A wonderfully cozy aesthetic interior. It's nice to be here. There is a summer terrace. They cook delicious, with a soul, quite quickly. I especially liked grilled salmon with mashed potatoes and vegetables. It's a pity that there was wine vinegar. The pizza is good, the dough is thin and the sides are lush.
A great restaurant. It's great to walk up the terrace on a summer morning, turn onto Dostyk, sit at a table in Delpapa, order breakfast, coffee and enjoy Life!
A wonderful family restaurant. The atmosphere is special, different from other branches. The interior is consistent. The staff is polite. The cuisine is delicious, the serving is beautiful.
A wonderful place!
Initially, I liked the atmosphere, but the kitchen is just a delight! This is not some ordinary pizza and Greek salad! Every detail is undoubtedly thought out here so that the dish is not just delicious, but impeccable!
I've been to Italian restaurants in different cities a thousand times! This rest is in the top! It will be remembered for a long time!
Good Italian cuisine, seasonal menu with novelties from the legendary chef Ruslan Zakirov. Everything is at an almost flawless level - at the ABR level…
Excellent service, an amazing cozy atmosphere, courteous waiters and very tasty food - we tried pizza with barbecue sauce, as well as pasta and fillets, and everything was perfectly cooked.
A dish was brought without one ingredient. My question was answered that the ingredient had run out. Pay and eat without choking. The first and last time of delpapa 🤦♀️
I came in in a very bad condition. Ginger tea slightly reduced the tension of nerves. The light minestrone with calm music was finally calmed down. He ran to put up with his wife and children. Thanks
A chic expensive restaurant!!! I advise those who want to talk in a calm, quiet atmosphere, have nice conversations, meetings, then you are welcome here!!!
Great service!!! The service is at the highest level, as if I got to Korea again, since they are the only ones with the best service.
I was pleasantly surprised, and most importantly, the waiter knew the Menu from start to finish
fine. It's just great. the atmosphere, the kitchen, the service: everything is on top!I go there very often, and I never regret the quality of the dishes. I recommend it!