I ordered water earlier (by the way, I have been ordering it in Aquadonna for several years) today for tomorrow. Next, the order is shifted in this way: I upload it on Monday to Thursday, on Tuesday to Friday. If I can't on Friday, then next Monday. I have adjusted and order water in advance, while it is still in the cylinders. Another task was formed: we accepted the order, indicated the date, indicated the time from 12 to 15 days. And the whole day was wasted. Already at twenty minutes past four, I call the dispatcher today on October 14th and they safely hang up without listening to the rest. I'm sorry, I'm not explaining to you, at least someone is responsible for their words and actions. I'm not working right now and I feel sorry for my time anyway. And when I go to work, I won't be able to order water? And communication with clients in the form of stopping a conversation is exactly according to Dovlatov: rudeness is rudeness, impudence and impudence plus impunity. That's why, Wilimo, the dispatcher didn't even introduce herself. Promising for some people like a voice in the desert.
The water is normal, but not of the best quality for the money, there are much better deliveries. But the worst thing is the staff! One man is thin and good, and the other older is terrible. He is terribly rude, rude, instructs, missed the call- he yelled, and even tried to bring it before the Aquadonna opens at all. Just terrible. One of the disadvantages is that you need to order in advance and adjust when the water has not run out yet, because delivery is always 2-3 days from the moment of the call.
The staff is terrible, the service is terrible. It is not possible to order water, you have to wait for weeks. Water carriers are a separate kind of art, the deliveryman called, said that he would be in 5 minutes, then called back and said that they were transferred to orders in another area and that they had to re-order water again, after the proceedings, the dispatcher called back and said that they called the customer several times, the customer did not pick up the phone and they left. The staff is blatantly lying.