Delo Mastera
248 reviews
December 1
It seems like the availability of the necessary goods is increasingly good (but also not always), but the system in this store is very lame in terms of the form of service.
First, it is necessary to pay for the pre-booked goods at the office (this was the case in our case:we booked the necessary things in advance), then you go from the second floor to the "warehouse" to present the receipt and pick up what has already been redeemed. And here you, as a buyer, may encounter trouble in the form, for example, of the absence of a complete person who issues the goods, or with the acceptance of the goods to the "warehouse". And as a result, the buyer who has already paid (that is, they immediately take money in the office) costs 30 minutes-an hour, waits until the movers accept a new product, but they will not give you yours, because they are "busy".
For a moment, this probably doesn't exist in any store, not in any. Since either someone unloads, and someone gives out (there were three people there, one could definitely give out), or close completely at the time of receipt of another product. Few people will want to "pickle" for an hour, especially when there are obviously people who are able to issue an order without prejudice to further unloading of the goods.
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August 13
Pros: the location near the MKAD for pickup seemed convenient in my case, the stated price of goods is lower than in some others. The consultation on goods is tolerable, the consultant's attitude is lazy. Cons: a very unsuccessful, open and high staircase leads to the store to the second floor of the building, I don't know how they don't fall into the ice in winter. It is not immediately clear in general where the store is located.
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May 4
An excellent service center for the repair of garden, construction equipment and tools. Highly qualified employees will explain the cause of the breakdown in a language accessible to the layman and suggest the most rational repair option. If, in their opinion, it would not be advisable to carry out repairs based on its cost in relation to the cost of a new product or taking into account the projected failure time of the repaired tool, they will tell the customer about it.
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1
June 18
Good afternoon.
I bought tools and accessories from them several times.
Prices are slightly below the market average, but you always need to compare. There are often discounts on various products. When planning a purchase, make an order in advance, because even a small piece of equipment can go to the warehouse for several days.
They answer phone calls with a delay - you will need to dial several times.
With a large order, even at a cost of more than 800 rubles, delivery will be paid (for example, a compressor of 40-50 kg).
Once, for this reason, I canceled their order. I found it on the Internet even a little cheaper and with free shipping))..
There were no questions about the quality of those products, in short, when I bought them.
The entrance (in Minsk) is normal, located near the very ring road, the end of the Kazinets, there is a small Parking lot.
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August 20
We ordered a mixer drill "Fiolent" on 20.08. Everything is fine. The manager and the courier communicated politely, delivery on the same day, at the agreed time (it was important for us that it was day to day. My husband works at a construction site after 5 years of use, he began to "freak out" the same). The price is also very nice. The lowest one I found. I recommend the store
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December 11
Some things can be purchased at a good price. The staff is quite sociable, they call back promptly, they helped. Pickup by car is normal, but I probably wouldn't go by transport. The impression of the purchase is positive!
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September 3
Mom bought a screwdriver drill as a gift to her husband, my dad. The drill is super, excellent quality, Dad is happy. He says that it is an indispensable thing in the household.
Thanks!
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January 8
A good store, with a good choice, with a good location, next to the MKAD (convenient check-in from both directions), a warehouse nearby, on the territory. I was pleasantly surprised by the pricing, old deliveries are really cheaper. In general, a store that you can deal with.
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1
August 28
A good online store. You can bargain on prices. Convenient check-in and parking spaces are enough. You can place, pay for and pick up an order on site. Even day in and day out.
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September 5
I made an order 68085 today, everything was in stock on the website, they called from the store and said that there was no stock, the delivery time was unknown, as well as the price that would change! In short, this is not the first time such a thing has happened in this store. They tell a story about a white bull. Then why expose the product and deceive customers?
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May 3
I bought a Bosch wiper. The price was the lowest of all offered. I even thought that the product would not be available. I sent a request through the shopping cart late in the evening. And in the morning they called me back, said they were ready to deliver the goods, and today (although it was indicated that in a day). Delivered on time, payment upon receipt, issued a receipt. And yes, the delivery was to Kolodishchi, they didn't take any extra money. I also really liked that the product was made in Germany, and not as it was found on other sites - China. In general, I am happy with everything! (Although initially there were doubts due to the small number of reviews, and the lowest price). R.S. the product has already been tested - everything is fine.
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1
February 28
Polite staff, a huge selection of high-quality products at fairly low prices!👍👍👍
I bought a rechargeable battery at a price 15 percent lower than the competition! Great store!
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3
April 2
Bosch angle grinder 9-125 S
I order a professional tool on delomastera.This is not the first time. Always a nice price. Good consultants. Plus a promo code for the next purchase.
Thank you for your work.
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1
February 19
I recommend this store, everything is clear, high-quality and in the shortest possible time. The prices of the product were also pleasantly pleased, I purchased a circular saw DWT HKS18-85
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November 19, 2023
A good store. I chose a screwdriver, got a full consultation on the nuances, compared similar models, the seller gave good advice, a good range of tools. Overall a good place to buy. 5 stars.
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December 24, 2023
I haven't interacted that often, but I monitor the store regularly for tools and construction equipment. Prices are trying to keep below the competition. In the moments of interaction, everything was at the proper level.
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3
December 8
A good store, a large selection.
The only drawback is that they are not interested in you as a buyer, they do everything by force.
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June 15
I periodically purchase a tool here. Convenient location. Prices are lower than in other stores. I've been on the market for a long time, I trust them.
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October 5
A good online store. There is a choice of goods, the prices are normal, while trying to offer the minimum price for the goods. The staff is friendly and in general you can relax
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April 15
I took my grandfather a vacuum cleaner. I spent time not only choosing, but also searching for a seller. As a result, the most pleasant price, comfortable work with the store and delivery. Papers, bugs, everything you need. Dust production Romania. Rush
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November 27, 2023
about a recent purchase. we use it for a month and there were no problems at the construction site. we took a makita blower on a good promotion. I am glad that they work late. we managed to stop by from the object in the evening and quickly make a purchase. thank you for working clearly
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4
August 9, 2023
One of the best power tool shops. Good prices, a wide range of power tools, fast delivery times, good staff.
There are discounts and promotions.
I recommend it to everyone!!
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1
1
December 15, 2023
We bought a makita 7611 circular saw, we were looking for this particular model with a case. In other stores, they are either out of stock or from the window (refund, etc.). A request was left on the store's website, the manager called back within an hour and confirmed the order. A nice bonus is that the price is one of the lowest (which we could find). It was delivered a day later. A receipt, a guarantee. The store "delomastera.by" left only positive emotions. Thanks!
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1
August 2
Good and fast service. All necessary documents are transferred with the product.
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June 17
It was a good store once, but apparently not now.
Or I was unlucky.
I ordered an expensive 9237 polish on Wednesday, so it was brought only on Monday.
I bought it from competitors who brought it in 3 hours (we have a single supplier in the Republic of Belarus, a large makita warehouse on a remote hill).
There are no discounts for regular customers.
The product is not available.
The price is no longer the best in the city.
The phone does not work stably for them - if it does not ring back, they will never call back.
They probably don't look at emails to the email box (I ordered on Wednesday, canceled the request by mail on Friday — they brought it on Monday - why did I already buy it).
Communication with the client is zero
Well, the finale is the location - the ring road without a car to go for a very long time.
The store has lost its relevance so far (by comparison 1-2 years ago)
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April 24
Polite communication is only when you buy. If it comes to warranty, then I begin to say that now the quality of the Bosch tool is poor and you have to pay for the repair yourself. They communicate terribly!!! The screwdriver has been working for 2 months. Not cheap
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1
June 13
I bought a drive for an eco lg-633 lawn mower. It's like a native, even the inscriptions are the same. And, of course, everything worked perfectly, the lawn mower came to life!
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June 18, 2023
The staff are masters of their craft. The quality of the product is excellent in its price range. A large selection of both available products can be ordered. There are promotions and discounts
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3
July 9
A great store. Very good prices. It's not the first time I've bought from them.
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May 30
I tried to buy a lawn mower in three places at the price stated on the website, but it turned out in this store! They were delivered on time and exactly as it was stated on the website. Respect!)
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September 8
They always call back about the availability and timing of the order. Of the disadvantages, pickup can only be reached by car.
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September 20, 2023
A place near the ring road. It is more convenient, of course, by car. Free parking. Buy quickly, good advice. Good prices. A decent company.
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May 25, 2023
A very cool store, a lot of things are available, that is, with its own warehouse, prices are among the best in Minsk, they found it cheaper, call them maybe they will give in, 90% of the purchased equipment from them, in general, I recommend this store to you))
good luck to everyone!!!!
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2
November 12
A good store, lots of tools and accessories for it.
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September 29, 2023
A good store, some products are much cheaper than in other stores, in particular products from Wortex. I bought a Wortex folding workbench from them - everything went clearly and quickly.
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1
April 16
The assortment, prices, staff, location, delivery are excellent. They work well
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1
August 26
Cool store with the best prices in Belarus
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1
November 1
A normal online store. Adequate prices.
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September 22, 2023
I will never advise anyone to buy in the online fake store "THE CASE OF THE MASTER", the guarantees do not correspond to reality, the management does not respond to customer complaints, deception in the description of the warranty, managers also cheat when buying, a photo of deception is saved as proof.In general, everything is not very solid for this level!
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2
September 10, 2023
Fast service. Nice prices. There are a lot of discounted items. Fast delivery.
The staff is friendly.
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3
November 18, 2022
I ordered a flow-through electric water heater Electrolux NPX 8 Flow Active 2.0 at the delomaster store. I recommend the store to be delivered quickly and the price is 🔥🔥🔥. The water heater copes with its function perfectly. Plus temperature control. I recommend.
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1
July 5, 2023
I made an order through the basket of 3 items for the belmash machine in the evening at 20.00. They called back the next day on a day off, clarified the information, agreed, immediately said when they would deliver. I am happy with the purchase, the price is lower than everyone else's.
It was delivered in 2 days.
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1
November 17, 2023
I buy 3 times (2 USM and a high-pressure sink) all BOSCH is all original and high-quality. I recommend it to everyone, you will not regret it.
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3
February 11
Super tool shop, the best price for the fiolent mixer. Thanks
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October 14, 2023
Everything is cool. Quickly, clearly. And the lowest price for a branded instrument in Minsk.
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May 10, 2023
They cheated on the order! In online Catalonia, the product is of one model, but received a completely different one. At the same time, you first pay for the purchase, then you receive a receipt from the manager, and then you go to receive your purchase in some kind of marine container at the other end of the parking lot on the territory of the store. After all the procedures, you receive your order from there and see that this is not the case! Hurtful.
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1
1
July 19, 2023
A very good store. A lot of branded goods at really low prices. Always clear on deadlines.
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2
September 6, 2023
I have not been to the office, but I use this online store periodically. If you need an original bosch or Makita instrument, then here. Interesting prices actually.
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April 27, 2023
I liked. I found the right product, paid for it, and the warehouse is in place. The seller explained everything about the nuances of using the tool. I got a 10% discount on my next purchase.
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December 11, 2023
Normal guys. There are rare items available. A large selection. Great price.
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