I really liked it. There was almost no queue. The railway employee is very professional, accurate, attentive, checked our wishes twice, clarified everything, checked again when issuing tickets and emphasized all the essential data in each of the three tickets.
The train is excellent high-speed, comfortable, we have already used the services, there is one thing! We came to buy tickets for a trip to Tashkent, but it turned out that there are NO tickets and you need to buy a month in advance, this is TIN of course!
Rude staff, poor audibility when talking at the checkout, you have to ask again. Insurance is issued without demand and 3 thousand people need to pay extra because of this. It is necessary to make a gate with a microphone at the checkout, since it is not audible when communicating with the cashier.