I visited your branch in Serik on 08/01/2023 at 10.24.57 - coupon number 9506, where an employee of the bank asked me to open a checking account and a bank card. Your employee categorically stated that she would open a checking account only if I made a deposit of $5,000. to my request, show the documents (instructions) of the bank where it is indicated that when opening an account, it is mandatory only if there is a deposit of $ 5,000, she refused.
I told her 5 times that I needed to open an account without a deposit. She refused 5 times. She informed me 5 times that if there is no deposit, she will not open an account.