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Business hours
Open until 9:00 PM
Directions
Василевцы
178 m
15 reviews
July 13, 2024
I just took an online order, the mood is spoiled.
The work of the staff leaves much to be desired (the bulk). It feels like they're working from under a stick. It is impossible to extract information.
I just picked up an online order today.
First, the order pick-up sign points to the back of the store for baby food. Under the sign for issuing orders, the employee simply nodded to me in the direction of the shelves that the orders were being picked up "there". And this is "there", I had to look for a couple more minutes myself. Only the order number sticks out of the basket, the fact that this is a "soft check" and it needs to be carried to the cashier, I also had to guess for myself. As a result, the amount of the toy came out at 8p. More expensive. After finding out the problem, I was still refunded to the card, but I could not pay for the order, because I also have to guess myself that the refund is made within 7-10 days.
THANK YOU VERY MUCH TO THE STAFF FOR THEIR WORK AND FOR PROVIDING INFORMATION. SELF-SERVICE STORE IN THE FULL SENSE OF THE WORD
See original · Русский
1
December 27, 2024
If you want to throw money away, waste time and spoil the mood, then you definitely need to visit this store! We often visit this store and every time there are some shoals. The staff does not know the assortment, terms of promotions, cash discipline, etc. Very often, the price tags do not correspond to reality, it is necessary to check everything 10 times. When they make a mistake by a couple of rubles, and when they make a mistake by almost 60 rubles (as we did when buying a car seat). The sellers are sitting with mourning faces, they will not give answers to questions, because they do not know the basics. Knowledge of the cash register discipline or the operation of a discount card is generally a separate topic. The manager walks around and talks on the phone, and of course pretends that she doesn't see anyone. We walked around and closed our eyes every time, because we didn't want to spoil the mood once again, but the last time we killed it, we put a T-shirt with a lot of holes on the shoulder. I had to spend several hours drafting all sorts of papers. As a result, the application was rejected, allegedly according to the cameras, the T-shirt was intact. Although even with their poor video quality, everything is visible. Customer orientation is at zero! They create problems out of the blue and don't want to solve them.
See original · Русский
October 13, 2024
Visit 13.10.24. Approximately 15:30. The cashier is a young girl Natalia.
There is zero customer orientation. "Take it out of the basket" - I take out a lot of cans of baby food and put it on the cash register. I'm asking for a package. The cashier puts down the package, punches the baby food and puts it next to the package. I take the jars again and put them in a bag now. I leave, leave the basket at the checkout and also get a remark saying to put the basket away.
Never before have cashiers asked to take the products out of the basket and always made up the products themselves in a package.
And the store is good, the cashier is not very good.
See original · Русский