Detmir

4.6

59 ratings

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Level 3 Local Expert

If you want to throw money away, waste time and spoil the mood, then you definitely need to visit this store! We often visit this store and every time there are some shoals. The staff does not know the assortment, terms of promotions, cash discipline, etc. Very often, the price tags do not correspond to reality, it is necessary to check everything 10 times. When they make a mistake by a couple of rubles, and when they make a mistake by almost 60 rubles (as we did when buying a car seat). The sellers are sitting with mourning faces, they will not give answers to questions, because they do not know the basics. Knowledge of the cash register discipline or the operation of a discount card is generally a separate topic. The manager walks around and talks on the phone, and of course pretends that she doesn't see anyone. We walked around and closed our eyes every time, because we didn't want to spoil the mood once again, but the last time we killed it, we put a T-shirt with a lot of holes on the shoulder. I had to spend several hours drafting all sorts of papers. As a result, the application was rejected, allegedly according to the cameras, the T-shirt was intact. Although even with their poor video quality, everything is visible. Customer orientation is at zero! They create problems out of the blue and don't want to solve them.

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Мария К

Level 2 Local Expert

Visit 13.10.24. Approximately 15:30. The cashier is a young girl Natalia. There is zero customer orientation. "Take it out of the basket" - I take out a lot of cans of baby food and put it on the cash register. I'm asking for a package. The cashier puts down the package, punches the baby food and puts it next to the package. I take the jars again and put them in a bag now. I leave, leave the basket at the checkout and also get a remark saying to put the basket away. Never before have cashiers asked to take the products out of the basket and always made up the products themselves in a package. And the store is good, the cashier is not very good.

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Ольга Митрофанова

Level 2 Local Expert

I do not recommend visiting the store! Sellers are in a state of light hibernation, they do not understand what is wanted from them, they disorient where the goods are located, or they say that there is no such product at all, but, lo and behold, it is in another place. Irina Shvetsova, the head, walks around the trading floor all the time with a dissatisfied face and clarifies her personal questions over the phone (during her working hours). I want to contact the higher management to put things in order in the store and change the staff!!!!

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Луиза Якимова

Level 6 Local Expert

I'm giving you a 1-star rating. Girls, what's wrong with your faces?! Do you work with people at least "sometimes"smile (thank you) I want to highlight "Ekaterina Stringolovich" The truth is not on the good side. Rude, consultations are 0.. It seems that the position is not low, but the service standards are low. I don't think this is her place. For, not her organization. Catherine, please. Have a nice day girls.

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Н.Р

Level 3 Local Expert

I just took an online order, the mood is spoiled. The work of the staff leaves much to be desired (the bulk). It feels like they're working from under a stick. It is impossible to extract information. I just picked up an online order today. First, the order pick-up sign points to the back of the store for baby food. Under the sign for issuing orders, the employee simply nodded to me in the direction of the shelves that the orders were being picked up "there". And this is "there", I had to look for a couple more minutes myself. Only the order number sticks out of the basket, the fact that this is a "soft check" and it needs to be carried to the cashier, I also had to guess for myself. As a result, the amount of the toy came out at 8p. More expensive. After finding out the problem, I was still refunded to the card, but I could not pay for the order, because I also have to guess myself that the refund is made within 7-10 days. THANK YOU VERY MUCH TO THE STAFF FOR THEIR WORK AND FOR PROVIDING INFORMATION. SELF-SERVICE STORE IN THE FULL SENSE OF THE WORD

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Марина Рябцовская

Level 4 Local Expert

It's very expensive, but in general, very cool toys for children, there's a beautiful office, and there's also fun stuff for every season.

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Александра

Level 5 Local Expert

Considering that there is not such a large selection of shops in our city where you can buy everything for children, I consider it one of the best at the moment. We regularly buy food, diapers and baby clothes there. The assortment, so far, is pleasing.

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Елена Амброжевич

Level 6 Local Expert

A new store. Children's clothes, shoes, toys, food, etc. Good quality and reasonable prices. I would like more shoes, especially for the youngest.

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Дарья С.

Level 2 Local Expert

A good store. Excellent prices and assortment. The same cannot be said about the employees. Then they can't give me the change and at the same time they say I don't have what I can do. Then you don't have time to collect the purchase, they already tell others to go to the checkout. They really show their dissatisfaction if there is no change. In general, employee training is exactly what is needed.

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Наталья Славинская

Level 4 Local Expert

Does not catch the Internet in the store, from the word at all. It's very inconvenient, you have to go out somewhere. And so everything is fine

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Эльдар Масимов

Level 8 Local Expert

A large store, everything for children can be found. Prices and quality of goods, the most diverse. The employees know their job very well

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рита л.

Level 6 Local Expert

A large selection, a lot of things that the site shows in stock, but you can't find the product in the store