The product range is good, but the staff leaves much to be desired, and in many stores of the chain. It so happens that I visit different detmir stores in Minsk and everywhere I encounter the terrible indifference of some store employees. Expobel. The app states that there are sneakers in the store. We arrive, there are none in the sales area, according to the seller, there is no such model in the warehouse at all. I order them through the app to this store and bingo, after 30 minutes a notification that you can pick up the goods.
When ordering through the app, it is often very difficult to find your order on the shelves, and when asked for help, sellers hide in the unknown or talk about over-employment.
The timing of the actions is generally a separate topic. On 02/25/2024, I bought Haggis diapers for stock 3 at a price of 2. The seller from the warehouse brought me 3 packages with the appearance that she would pay for the third one from her wallet. If this is the case and we buyers don't know about it, please let us know that promotional items are deducted from sellers' PO!
The whole impression of the store was ruined by groundless accusations of theft, they went in with the child to buy diapers, and they had to change the child, since there was no toilet, there was no children's room, I decided to change clothes in the fitting room. I came out as a child, several employees surrounded me, immediately began to inspect the fitting room, and attacked me with questions about whether I had paid for tights, you were wearing tights and so on, although I walked in front of the staff without anything, and without going into the tights department. If you suspect someone of being a thief, then check more tactfully. It's a terrible situation. The mood is fulfilled for the whole day.
There is never a complete assortment on the hall. I have to look for a seller and ask to be taken out of the warehouse. And to find a seller, it's still a cross. And they don't want to take it out either, they say, look for it in the hall. Until you poke your nose at what's in the app in your store and not on the shelves, then only then will he go looking for it, and then with such a look of dissatisfaction. There are endless queues, and there is only one cash register.