There are no questions for the staff, but the recording system itself is not much improved! It is almost impossible to order coupons online... And in the queue to the pediatrician, as a result, there are those who have coupons, and those who are on a first-come, first-served basis. Doctors have a load, people with coupons stand for an hour and go into the office far beyond their time. They would not take a first-come, first-served basis at all, and online coupons would be added, which reduces the time for receiving patients and, accordingly, everyone would have time to come in on their own time. The system for passing the commission to schools and kindergartens has not been finalized. If you came to schedule doctors for the commission not according to the time of your site (and it often happens because of work schedules and parents' employment), then you will simply be asked at the registry. Although it would be possible to send to the pre-medical office for this particular case. This is logical. Parents come without children, just to describe which doctors need to be examined for the commission. And if a person has already come, stood in line at the registry, then why not give him directions for tests, etc.?
Often, those who only need to sign up for a certificate are in line to see a therapist. I understand the lack of staff, but if possible, this could also be done in a separate area, an office, for example, or - all by coupons!
Doctors and staff are professionals in their field, but the workload due to the live queue is enormous! With a good IT specialist registrar, it was possible to add coupons daily so that people would confirm the entry-make a newsletter and only upon confirmation- go to the reception. The idea of an online recording is good, but terribly unfinished. Both parents and doctors suffer from this.
You can count good doctors on your fingers, there is a boor at the checkout and the same at the reception! But there are doctors who know their business well and can tell you a lot. How to treat, with what, Belarusian analogues of medicines that cost two times less than imported ones.
I want to write a lot, but hardly anyone from the management will read the review and think about what would change something. They don't have enough personnel, they made a ticket queue, but they couldn't get a ticket. You can't get to a cardiologist, ophthalmologist, otorhinolaryngologist, neurologist, surgeon, orthopedist. And my favorite place is the reception desk. Guys, you work with people, learn how to talk, otherwise you get the feeling that you were taken on farms and put to people, a terrible attitude. Even calling the manager doesn't help.
For two years of treatment, on the positive side, I want to note the politeness and goodwill of the girls at the reception, it is always nice to communicate and will prompt and go to a meeting if you ask well.
I really liked the attitude to the work of the pediatrician Petukhova, a good doctor and specialist.
BUT this whole review is about how the doctor Shapik is careless about his duties. Prescribes medications to a small child with a temperature of 38.5, without even conducting an examination and sends him home (initial admission). When you ask to listen to the lungs, he sighs and just does an examination with his hands.
I thought that this fact, the human factor. But it turned out that two more friends had a similar situation. The question is, why engage in such a wonderful profession, if the process of examining children is so disgusting? How many pneumonias can be undetected after such a reception?
I would like to note the high level of our pediatric doctors. I am grateful for their work!
And then what's missing. The children's polyclinic of our city clearly requires internal repairs, staffing, as well as the presence of internal security, because in connection with the settlement of our city by a certain contingent, not only physical piggishness appeared, but also moral, which both visitors and doctors themselves face.
It is impossible to get through to the reception even in the evening, they simply do not answer the calls. This is not a problem for a single day, solve the issues
Not making an appointment with a doctor is an eternal mess. There are no doctors, how to get through the same commission is a big problem. Nothing is solved without calling the hotline, or going straight to the head.
+ No. "they're always losing something." Then the tests, then the references. And they push everything onto the nazis. Although the cards are not milked by hand.
I have encountered rudeness at the reception more than once. There is one such young woman working there. (( The reception is being held, but no one carries the card. I had to go down and ask them to bring it. Is it normal? ((🤨
I do not lower the stars, because I know that it is not easy to work there, as well as to get sick, to be treated. Of course, there are good doctors and medical staff. The building is normal, old-fashioned. Di and in general the topic is half-ic, it is a topical topic everywhere)), everyone knows.
How much I want to write... And nothing good... Starting from the registry, outpatient cards are constantly disappearing somewhere, that's all, I won't go any further ...... It's useless...
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Lesia L
Level 3 Local Expert
March 28, 2024
Terrible attitude towards people! I don't know who is praising me for what, but NOT FOR WHAT! As soon as the head changed.. the clinic started to mess up. At the peak of the disease, there is one office in the red zone. There are a lot of people! Children sit with a fever from morning to evening, and it's not a fact that everyone will be accepted. No one solves this issue With such an attitude, it is easier to be treated on our own.. But we need sick leave and certificates. Kindly pay attention to this problem!
The second problem is to get through narrow specialists. How to pass the commission??? how??? You can never catch an ophthalmologist.. He is either at the military enlistment office, or "the queue is full." If there is such a problem in the city, then maybe you will find a second doctor so that there are no such problems!?!! If there is no doctor, then remove it from the documents for passing the medical commission. PLEASE pay attention to the problems of our city, to our children's hospital, as well as to the adult polyclinic. !!!
There are usually long queues at the reception. We passed the commission to the school this year. We managed it in three passes. I think this is an excellent indicator) thanks to coupons, you do not need to wait long for your turn. Come. Checked out. Gone)
It is impossible to get through, you sit on the phone for 3 hours, there is no electronic record, it is not possible to get a voucher for an appointment with doctors of narrow specialties. The pediatrician doctors are all good.
I visited it myself, now I'm driving a child. It's just nostalgia. A little "modernized", but the old age of the building is felt. The staff is generally good, although there are frankly bad doctors, nurses in the clouds and a rude woman at the reception desk. Maybe they're just getting tired, and we're demanding too much.
I have to apply. It can be difficult to make an appointment with specialists. If you need something urgently, do not get in, only if you are very lucky. Well, then you can take coupons in advance
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Анна Тодика
Level 4 Local Expert
January 15
There are always queues and callers, the toilet for visitors is asking for repairs, the staff seems to be normal.
The institution is called,,complete the quest,,make an appointment with a doctor,come on time ,compartments in the queue, lack of narrow specialists ,the pediatrician Solodkina,Shcherbakova is very happy, how many I have encountered will always prompt,attentive
One clinic for such a big city plus districts. There are endless queues at the reception desk. It is probiotic to get to an ENT and an aphtholmologist. I would like to have two of these narrow specialists in our children's polyclinic. There are also not enough pediatricians.
An appointment with narrow specialists is a complete trash. The queue for an ECG is a month in advance. You can't catch an ophthalmologist! How, please tell me, to undergo medical examinations? The windows are closed, there is nothing to breathe, a hotbed of infections
two stars purely because there are good and kind specialists here, but the equipment leaves much to be desired, you can take a coupon via the Internet, but no one will accept you anyway) sometimes the staff is rude
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Игорь
Level 9 Local Expert
January 26, 2024
Good people work there, but not private ones, because a happy person cannot be negligent about the health of children. God grant them health and strength
Very poor service.during the rush hour before the first of September, when there is a flow of schoolchildren and parents, there is no office for a healthy child!!
Why does the general practitioner Asadchaya S.A. accept 2 patients at once? It doesn't get any faster. Why should I undress in front of a stranger and voice my complaints? The management of the polyclinic cannot but know about this! This is the first time I've seen this in Rechitsa CRH.
Well, everything is very difficult in this clinic, it is difficult to make an appointment, the system is too sophisticated, you have to contact other healthcare institutions, paid ones.
I've been calling for an hour, the phone is brazenly dropped. The doctors are inadequate, my daughter was sent to hell with me. A nightmare, not a clinic
Many doctors quickly close their sick leave. After a while, the child gets sick again and you need to go on sick leave with him again and stuff him with medicines.
Very convenient location in the center, within walking distance from the bus stop.. Polite staff. Of course, you have to sit in line for a long time, but this is a problem for all hospitals... It's not a conveyor belt.
A crowd of people with children, both sick and healthy.There are terrible queues, there are no specialists, you can not take coupons to narrow specialists, if you need to take directions for tests, you need to stand in a common kilometer queue, for the sake of directions or get advice about passing narrow specialists.It will also take an hour and a half or two to take a blood test.