No matter how many times you apply, everything is fine) of course, you need to write to each doctor separately (you will get a lot), but in general there are no complaints. If you go to the clinic itself, then it's a long way to get from the stops, from Devyatovka. New elevators have been installed, it will probably not be so scary to use them.
I would like to have an appointment not only on Wednesdays with some doctors, but as before from 7 a.m. to today, it was more convenient.
The clinic is good. But the registry is like a separate organization inside. There is a woman there. She talks from a high position (as if a 10-year-old child is standing in front of her, not an adult), misinformes, is constantly dissatisfied and scolds for any reason. It is a pity that there is no evaluation system for employees. I would have appreciated it right to your face. I went with the child twice and got to her two times. I didn't want to come into conflict with her in front of my son (I'm not a supporter of setting a bad example).
One of the best polyclinics in Grodno. Qualified, courteous staff. Convenient location. There are both district therapists and doctors of narrow specialization. The physiotherapy department works in all areas. Five stars.
Minus that there is not every floor and have not found where there is, you need to put a comfortable toilet for a child under one year old, you need to change diapers when kaka and the room stinks everywhere waiting in line, I am not comfortable with people, I will be glad to put it!
Well done! Everything is organized, everything works systematically, Laura Dubrovsky, an excellent doctor, immediately clearly says everything that needs to be done and it is effective
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Илья Иоскевич
Level 5 Local Expert
October 9, 2024
The staff is generally good, polite, I recommend it, doctors treat children well, carefully and efficiently. The waiting depends on the queue, yes, it happens, sometimes there are not enough nerves, you make me laugh, but they quickly accept, everyone has their own symptoms and health problems, which people are offended by. The young nurses are the most polite and treat everything well, especially department 5 2
In general, the clinic is good, kind and responsive medical staff, with the exception of nurse O.V. Paseeva. She received an unflattering statement from her in the presence of other medical staff, a very tactless woman.
A madhouse, with a child under one year old, with a coupon taken in advance (three weeks in advance), you come to a scheduled appointment with a doctor (to change height and weight), and under the doctor's office there is a crowd of people who are vaccinated, who are just sick, who are just like us on the coupon.... As a result, the ticket is for 18.00, and we get to the doctor after 45 minutes of waiting
there are pretty women at the reception desk, but teenage pediatricians are something with something. for them, 37.2 is not a temperature and you can continue to go to school. I came to the reception, so they are sitting on their phones, showing memes to each other
It is still not clear why coupons were introduced..... Anyway, you have to sit under the door and wait for your turn, and no one cares about the ticket (
There is no queue for "paid" specialists, supposedly everything is scheduled, but alas...... It is written in the registry..... on the site, but there is no one in real time(....
Conflicting feelings when you have to pay for a paid appointment with a cardiologist, since it's free only in a month, and then, sitting at the office, it's not clear how long to wait for him when others are accepted....
I do not know who is publishing reviews, that my last review was not published. If the management of the polyclinic, on the contrary, it would be worthwhile to focus on the politeness of their employees and the recording system of your ultrasound. Let's start with the fact that if a coupon is ordered, and the doctor, say, has gone on sick leave, then no one calls and warns, you will find out about it after waiting in the clinic for the nth time. Some doctors need to be more polite to patients, especially when the jamb was from the clinic, not the patient. 22.04 we arrived with a one-year-old child for an ultrasound, everything would be fine, but 3 people came for our time. As a result, we somehow miraculously did not turn out to be on their "record sheet" that the doctor had. Fortunately, we were recorded by the head Nadezhda Viktorovna, who helped us get there very much, for which I thank her very much. But Anina's doctor is something. She pushed us out of the office, saying, "get out of here, you're not on the record sheet." She began to say that we had probably messed up everything and we should go to another office. In general, it's a madhouse. It's easier to get an ultrasound on a paid basis without unnecessary hassle, but not here. By the way, that same Anina works as a specialist of the UZD in LODE. I wonder if we had gone to her there for a fee and such a situation would have turned out, would she have pushed us out too and talked like that?) I doubt. I even want to check this point in fact))
There is a swimming pool in the clinic where children are taught to swim, these courses are paid, the famous shadow medalist of international competitions trains, the child went to him and liked learning to swim, my mother and I thought he would like it or not, but when he came out he was glad and said I still want to and started making plans when he learns to swim, thank you for there is, let's see, he can tell you far away and himself and will start participating in competitions when he grows up
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К. Гришко
Level 5 Local Expert
October 7, 2024
We signed up for a traumatologist from 3 well, today there was 1 bunch of children, all of them have a cast, he works from 14:00 to 17:00 arrived at 15:00 and did not get to him so he was rude as a result, the head of a completely different department accepted us. We express our gratitude to her for accepting us. And people wanted to file a complaint against the traumatologist. The children are in pain, and he sent everyone to 3 letters I until 17:00 and that's it, although no one has come for a professional examination, which was supposed to be from 17:00 to 20:00.
Although it can also be understood. Thanks again to the head of the pediatric department N° 2.
Everything is fine, one thing I would like to update the elevators and stairs. And it 's very beautiful . drawings on the walls are very cool for kids.
Negligent attitude of doctors towards nonresident students. A girl with a traumatic brain injury came, was told to write a refusal and leave. Perfect, super. It sucks🤬
09/23/24 for 40 minutes I did not get through, all the time is busy, the second number is free, but no one answers. How is this possible and for how long will it be.
No recording system! Where is the regional health service looking? Is the head doctor even aware of such a recording system?To get to the optometrist, you need to complete a whole quest, AS MENTIONED ABOVE IN THE REVIEWS!! There are coupons hanging on the ticket, but you won't order them!!!!!!!!!!! You have to call from seven in the morning! The time when children need to be collected in kindergarten and school!You need to spend at least 30 minutes on the call and as a result of dialing, you will hear that there are no more coupons!
Disgusting recording system! Administrators say different information! The child complained that he could not see well in the glasses he was wearing. So to get to the optometrist, you need to complete a whole quest! There are coupons hanging on the ticket, but you won't order them, unless it's for the next month. I called a day in advance, they said call in the morning at 7.00 for a day-to-day appointment, asked about a paid appointment, they said there is no such thing! The next day I called from 7.00 no one picks up the phone, the answering machine is not even turned on, which always plays at the beginning!!! I got through only at 7.24 and was told that there were no coupons! I asked again about the paid reception, as I urgently need to change my glasses, they offered only the next month, and yesterday they said that there was no such thing at all! I'm sorry, but a child will ruin his eyesight in old glasses in a month!!!
There was the same problem with the ECG, as a result, I signed up for a paid one, they came, but there was no queue at all, neither in front of us nor behind us! Where are the coupons going?!
I sign up for both adult and women's counseling, but there is no such madhouse!!! There is always an opportunity to sign up the next day, even for a fee, especially when you need it urgently. And it's a mess here!
Beautiful both outside and inside. The doctors are good, the recording is very easy. Everyone is nice and will help if something is not completely clear
Everything is very good, the staff, starting from the reception, is literate and cultured, the specialists are generally beyond praise!!! They will help you, in general, they will provide all kinds of help from a newborn to a teenager. Really people with a big soul !!!!
I do not even know how to describe this terrible place there is no entry for coupons stupidly no, I do not know where these mothers get them, but it's a nightmare
We contact the polyclinic regularly and the reviews are only positive. Starting with the registry , where they always try to help and explain . I would really like to mention the registrar, Veronika Nedugova, always tactfully and competently answers all questions.
Allergist Borel O.V. is a wonderful doctor who just saved our son after prolonged obstructive bronchitis (special greetings to the pediatrician). Ambrushkevich V.I. is another sunshine in this clinic. Thank you so much for treating my children! And now about the sad thing - the system of admission by coupons leaves much to be desired! We kindly ask the management to adjust this issue!
A government agency, registrars are always confusing, then the record, then the time, and you swear in line and there is a misunderstanding with the doctor. And nothing changes, they give the appointed time of reception, many come when they want, a queue is formed and the concept of "live" is formed
Not everything is fine. Just like everywhere else. There are enough boorish staff and very pleasant medical staff. There are enough specialists of different specialties. The waiting time, as elsewhere, shifts to 30 minutes.
The most excellent clinic, responsive and qualified doctors. The design is made for our children, funny pictures distract our children from fear. Thank you for your work.
Of course, it's better not to get here, but if that happens, then the hospital's reception department is large, the staff is friendly, they will tell you everything, they will show you everything!!!
Better yet: take care of your children!!!! To visit more interesting places with them!!!!
A good children's clinic.
Mostly excellent specialists, and the attitude towards children is on the level.
But the registry is something! There are no words.
Nadezhda Nikolaevna Dozhina is a very good obstetrician-gynecologist. Many thanks for the high-quality treatment, medical ethics, professionalism, as well as kindness and politeness.
I can say for sure that the clinic is at the highest level, the specialists are professionally selected, it's up to the doctor to explain the situation correctly to the doctor in the clinic itself there is a swimming pool and a salt room, special cocktails, in general you can talk a lot, but in fact the service of the clinic is at the sanatorium level
There are always a lot of people, but this is understandable, they serve a lot of zones. It's a pity that there are no doctors somewhere closer. You live on Limoges, doctors on dovator, tests on Sayapin((
Some doctors are so indifferent and dry. I don't understand why you should work as a pediatrician if you're having an indifferent reception!? Okay, adults, but we need an approach to children and attention, some kind of kindness and openness. I will keep silent about the fact that some pediatricians are generally poorly versed in medicines and do not understand what to prescribe and from what, and most importantly, everything is imported and expensive
A good clinic. They work perfectly, with love for children.I would like to mention the surgeon Bondareva O. I., the children's therapist Bordovskaya K. V. and the ultrasound doctor Klimut N. N. Thanks to the doctor's assistants, they work very harmoniously and professionally. Your work is no less valuable!!Professionals of the highest level!!! thank you!!!
Excellent clinic, conscientious doctors.
The chief physician Onegin Evgeny Evgenievich is a very competent specialist.I would also like to mention the head of the ENT department, Tatyana Nikitevich Vasilyevna, for the diagnosis and competent treatment, and thank the district therapist, Karina Vitalievna Bordovskaya, for her responsiveness.Thank you for having such people.
I want to express my gratitude to the staff of the clinic! Especially the receptionists. They will always prompt and help, they are friendly and friendly, they have helped out more than once 🙏🏼
You are an example of how work needs to be done.