I want to express my gratitude to the employees of the polyclinic, my daughter is 12 years old and we very often applied for medical help and for all these years I have never encountered any kind of rudeness, on the contrary, the girls at the reception desk, despite their busy schedule, will always listen, always polite, the laboratory will also always make concessions, always accept, even if their reception has already ended, they are very attentive. Special thanks to our beloved doctor Dubovik Lyudmila Petrovna, thank her very much for treating our children, she is a highly qualified specialist and a sensitive person, she will hear the slightest wheeze, and over the years we have had quite a few of them and bronchitis and pneumonia and tummies. Lyudmila Petrovna will always prescribe correct treatment, always support with a kind word, she is like a Guardian Angel for our family. And let there be clinics that are more modern, for us, our most cozy and native.
2024, February, morning 8:00 it is USELESS to get through to the registry to take a coupon and find out the mode of admission of doctors, either the phone is busy indefinitely, or they do not answer at all !!!
Is it still impossible to do something and modernize the work of the registry??? For example, electronic registration of an appointment (if the registrar has no time to answer and give information to the patient) and it is also necessary to create a website with a schedule of doctors' offices for a long time.
The administration and management of the polyclinic, I urge you to pay attention to the work and organization of work! Or you will have to inform about it! I'm tired of being silent every time! Rudeness in the registry when contacting is a separate topic!
An ordinary old polyclinic for children. All sorts of specialists... It's cramped in the hallway. There are often huge queues where children get infected from each other. It is very difficult to pass. Toilet... such a thing. But employees are more often kind, except for the surgeon. The best Person is the head!!! Thank YOU so much for solving all the problems! He will never refuse, he will solve everything. It's a pity that we have to turn to her, and the employees themselves...
There are a lot of people in narrow corridors, the receptionists never smile, they answer questions reluctantly
The only good thing there was the Early Intervention Center. But now he has been transferred to the sixth polyclinic, so alas.
Everything seems to be fine, but I remember my childhood and this clinic was much more cozy, more spacious and most importantly there were play areas for children where they were busy playing games, and now they just get in the way of everyone and just run along the narrow corridors.
What a wonderful pediatrician Skvortsov came across.
There were both ENT and ocular, and blood was donated, and a certificate before the camp, and communication at the reception desk - I did not come across rudeness or rudeness anywhere. Everything is always human. And the fact that it is impossible to get through sometimes, so usually at this moment there are people at the counter.
The horrible staff is screaming
They believe that if there is no fever, then a person does not get sick
Today I was just kicked out of there and not even examined
This is terrible, the attitude towards people is disgusting, no one is happy to face rudeness with both nurses in the vaccination room and registrars. It is not possible to get through. To take coupons for blood sampling (I do not understand what they are for) Belarus works without them in polyclinics, you do not need to go far, look in other cities at the functioning of systems without coupons. You don't need to drive a cloud of registrars into your neck, a normal functional website and so many staff. Even Shevchenko dentistry works with electronic coupons, at least somewhere in Orsha it is noticeable that the 21st century
They got sick in September...We came to see a doctor, we waited in line for almost 3 hours. I want to say it's too much.!!!It's hard for an adult, and even more so for a child...The epidemics seem to be over, but they have not learned how to work intelligently.And sick children and passing a medical examination are all in one queue. You can't do that!The staff is not very friendly...You see, the queue prevents the staff from moving along the corridor.And we have to hang from the ceiling...It is very difficult to get through to the clinic in order to call a doctor at home.There were children with fever in the queue, whose parents could not get through. We stayed at the reception for 2 minutes. In general, I can't say anything good. I won't talk about all the doctors, a very attentive doctor came to the house.Thank you.In short, as usual, there is not enough organization and perhaps doctors. But these are not the problems of sick children...Something like that.
Despite the fact that the clinic is free, they will be able to provide assistance there. Quite a lot of doctors, although there are no some, a good polyclinic
A paradox!!! They gave the child a referral for a medical commission on the 1st. You need to complete it in 15 days, but the next entry is only in a month)) To the question: So how to solve it??? They buried their noses in the table, saying: We understand, but we can't solve anything)) I had to go to another city and do paid services. But that's not all!! A mess and complete disorganization! You can get to the optometrist by coupons, but they don't give you coupons, they say call in the morning. We called for three days, we didn't get through from 7.00 to 8.00 in the morning, it's always busy! We came live for a coupon, they say again that there are no coupons, call in the morning)))) There is no such disorganized mess anywhere!!! The 21st century is in the yard, there is no way to go to the doctor. I can't get through on the phone, live - one answer, Call me!))))) this is a complete trash!!!))))) God grant you all good health there! And to the organizers of the recordings, a special, big, human thank you and a low bow! I didn't raise my voice at anyone, I tried to conduct a dialogue tactfully and competently, so they also got rude. Even the minimal ethics of communication are deprived)
One problem of our hospitals. They lose their cards. And then they also send you to look for a card in the offices). And what does the registry get paid for? So far, I said don't move it until you find it. This is your job. They found it within five minutes).and the child went looking for it herself
The attitude is when and how, sometimes normal doctors and nurses come across, and sometimes they can be rude. The waiting time also depends on the doctor, but mostly tolerable, you don't sit for 20 minutes, Dolmatova Yana Viktorovna is a good specialist, Bogomol is also an awesome doctor, I got to her purely by accident and twice she showed herself as a highly qualified specialist
There are very few specialized specialists, an ENT, an orthopedist, an optometrist..Coupons for some doctors are difficult to get, sometimes boorish registrars come across..
The work of the polyclinic is ugly. According to some illogical principle, they issue coupons for ECG, blood, etc. It is very often impossible to get through to the reception. The whole job of the institution is to create problems for patients, not to help.
To take a ticket is trash. To get a blood coupon, you need to call after 3, and the coupon will be given in a week. In order to get a doctor, you need to call in the morning, from 7.30, they don't record it any other way. This is nonsense! I need to go through a medical examination with my child, it's just a brain drain. I took a week off on purpose, but I didn't have time to invest in the allotted time with these coupons... And considering that I live outside the city, this is not real. One doctor hides in the morning, the other in the evening... Where are we going to sit all this time?
There is a very heavy workload in the children's polyclinic, but considering that soon, hopefully, a new polyclinic will be built and the central one will be unloaded, everything will get better. The staff of the polyclinic is not bad
The corridor is very narrow, there is little air. There are long queues, and even mulitics are not included for children at this time. It's almost impossible to get through in the morning., all the time is either busy or they just don't pick up the phone. First of all, those who are ill, and those who are just for a certificate or discharge🤦♀️
The attitude towards those who apply wants the best. The clinic itself is large. There are good specialists, and there are not so many (as everywhere else).
I have been going to this clinic for more than 3 years, it is not easy to get through in the morning, but it is possible if desired, everyone at the reception is friendly, doctors and nurses are all attentive!
The pediatric pediatrician Screamed disgusting.I sent the child to study when he had pneumonia, thank God that we did not lose our heads and turned to another doctor, who heard wheezing and sent for a picture.It's high time she retired.The head is responsive, can not only listen, but also hear.The pediatrician Laiko works perfectly, a pleasant woman.I think that it is high time to make repairs in the clinic and change 1/3 of the staff so exactly.
A narrow corridor. The women at the reception are not friendly (rude), it is very difficult to get through even in the afternoon (they do not pick up the phone), it is faster to go there.
All pediatric pediatricians are terrible. Everyone just wants to prescribe something, but they have no idea: I am a doctor - but I do not know, they do not.
Separately, I want to highlight the hematologist Kissis, who does not know what hemoglobin a child should have at 3-6 months.
Transferred to the second polyclinic 💛
Well, what can I say....In principle, they work fine, but there are offices that work for you to get off. 17 office, for example. The working day starts at 9, but you can sit up to 10 waiting for a doctor
They called from 8 a.m. to 5 p.m. to all the numbers listed on the site, no one answered, it wasn't even busy, but just beeps, it feels like there are no employees in place 👍🏻
It is high time to build a new children's clinic. The corridors are narrow, crowded with children and parents. It's a nightmare!!!
And I like the staff, there are no complaints for a year of appeals. Doctors, well done!
Queues! There is a shortage of doctors . It is impossible to get through to the reception in the morning, when they got through, there are no coupons((
In principle, there are quite a lot of good pediatric doctors. The responsive head! It's a little annoying to make an appointment with doctors: call in the morning, it's not always possible to make an appointment in advance. Overall not bad