RENAULT GRAND SCENIC.
On June 21, I washed the particulate filter. I drove the car in the morning and took it away in the evening, with the filter washed. I ride without any problems.
RENAULT GRAND SCENIC 3
I have already contacted Detune-Auto several times – and Denis has always successfully helped!
In June 2023, I washed their particulate filter and have been riding without complaints for a year and a half.
In September 2023, he handled a non-working air conditioner. We checked the entire chain, replaced the temperature sensor in the cabin – it's cold now, like in Antarctica in winter.
In September 2024, the red inscription "STOP! Engine failure hazard!" (STOP! A sudden stop of the engine is possible!), the consumption of diesel fuel has sharply increased, and the thrust has become like an old gelding.
I turned to the nearest service station, the "masters" for diagnostics, took 60 rubles – "there is not enough air, change the air filter." They took offense at my words that they changed all the consumables two months ago. Then I changed their air filter (another 40 rubles ...), the error was reset, the inscription disappeared. I left, after 40 km everything is the same as before: the red frightening inscription, the consumption sharply increased and the thrust disappeared. I called the "masters": "Probably something with the turbine, come." I decided that it was better not to set foot on such "professors" anymore – they would take the money, but the result was unclear. I am not writing the name of this service station for humane reasons, maybe all is not lost yet. But I lost ten days with them…
I remembered about the DEATH CAR, decided to call Denis, even though it's 15-18 km from me. In general, on October 8, I arrived in DETUN, Denis made a diagnosis, reset the error and offered to travel 200-300 kilometers, observe, and then come. I didn't take the money. I left, after 40 km the inscription popped up again. I called Denis, told him, he listened and recorded for October 15th. I arrived, left the car, and the next day Denis called: "Take it away, we figured it out, we did everything." It turns out that some pipes were clogged with soot, cleaned and everything was restored. And until today, everything is working properly, I have rolled two and a half thousand kilometers for it all – everything is fine: both consumption and thrust!
That's what it means – a smart, analyzing diagnostician !!!
In general, if there is some kind of incomprehensible case with the car - contact Denis in DETUN-AUTO, it's checked!
Excellent service, with polite and knowledgeable staff.
Good luck and success to you!
The staff is pleasant and sociable. But my questions were not resolved, they said they could do everything on the phone, drove them to them, said they would do everything tomorrow and give it back. The next day in the morning I decided to clarify the time and called, they said by what time it would be ready, after 20 minutes they called back and said that they would not be able to make our car (Nissan teana j32) because their supplier does not make the necessary spare parts for this car. Why it was not possible to clarify this before the car was brought to them remains a big question. Since we ourselves are not from Minsk and were passing through here, we just wasted time
They were cutting off the ecology by car. The price of the issue is cheaper than in the city. That's why they don't have time to talk there. They don't explain much.
But the brains of the machine read perfectly, Denis knows his business very well