I bought a phone in a caspi store, I have been waiting for delivery for more than two weeks (I should have received it a week ago), it is impossible to get through, I wrote to the operator, he disappeared in the middle of the conversation and ignored the messages
I came to resolve the issue of receiving the parcel. After filling out the documents, the manager says: Wait.
And I sat down to wait. After 10-15 minutes, I ask him: how much more to expect? At first they are surprised, and only then it turns out that he meant to expect delivery to his home address. Question: could it be said so that it would be immediately clear, for example, "Expect delivery"?
The finished transport company! They delay the delivery referring to the broker's registration, the payment of 3500 tenge for nothing, they were paid very much in another country. They require links to where they bought the goods (they say for customs), after sending them to one place, everything is cleared. I don't know a worse transport company!
the staff is polite, but if there are problems with customs clearance, the prices for space services may be more than half of the parcel and indifference to the client's problem, I will try not to contact them anymore!