Maps • Karaganda • Courier services

DHL

Rating 4.2
47 ratings
Open until 6:00 PM
Karagandy, Abay Sok., 61/2

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Address

Karagandy, Abay Sok., 61/2
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Contacts

8 (800) 700-03-45
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Business hours

Open until 6:00 PM
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Panorama
Rating 4.2
47 ratings
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11 reviews

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Т
Level 2 Local Expert
April 19
Very professional, tactful, fast service! Thank you for your work, especially Nazgul!
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Level 7 Local Expert
September 9, 2022
The staff is absolutely not competent, they simply do not have the necessary information on many issues. I wasted a lot of time. I ordered the import or so-called "fence" of jewelry from Russia, having previously called the main office, where I was assured that this service was available to DHL customers, in the office at 40 Republic Avenue, Karaganda, I was also assured that this was not a problem for them. Everything was processed, I paid in full 28340 tons. Then the manager in Russia itself called the sender and found out that it was a piece of jewelry, simply refused the service, saying that this service was not provided by DHL. Now I returned to this office the next day and asked for a refund of my funds, since the service was not provided. But it turned out to be a problem of universal scale for the staff of this branch. I spent almost 2 hours while the girls figured out what the problem was, then how to make a refund correctly, then how to make this refund. Nonsense in my opinion...
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1
Level 6 Local Expert
October 17, 2024
Attentive to the issue, professionally and in the interests of the client
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