DHL Express
40 reviews
December 17, 2021
Excellent delivery service, reliable and clear. The parcel was delivered quickly and efficiently from faraway America. It is pleasant and convenient to use the application, everything is clear and simple. I will always advise my partners.
THANKS to this team of polite staff.
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March 23
Pricing is based on the principle of finger and the sky, apparently.
Perhaps, of course, the sanctions are to blame, but $ 250 + for sending an A4 envelope from South Africa to the Republic of Belarus, seriously?)))
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March 1, 2023
We arrived with a large number of parcels (almost 20), Tatiana arranged everything very quickly!!! We are very grateful to this employee! We were very satisfied with the service.
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October 23, 2022
Everything was fast and efficient, especially since I was almost at closing time. The girls did well, they worked well. I will recommend it to everyone and of course I will contact you myself.
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January 16, 2023
The price tag for shipping cargo on the Minnsk-Moscow route is simply atomic. They asked for 400 rubles for sending a pair of shoes, despite the fact that another operator with exactly the same delivery conditions paid a little less than 40. I still don't understand the difference...
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December 2, 2021
I really did not like how much I paid in addition to the cost of delivery, 36 rubles to the customs agent, just so as not to go to the airport, again for a fee and not to go through a long registration, although it is likely to be long only for ordinary people, 10 rubles in customs duty and 15 percent of exceeding the limit of 22 euros, as well as storage in a warehouse for 8.6 rubles, although I made an application for the services of a customs agent in advance, and if I had to go to the airport, and this may not work for some time, then I would pay extra for storage every day. The amount of surcharges amounted to 1/3 of the cost of the purchase itself. Besides, I was never contacted by phone, and my messages were answered as if they were doing me a favor. Further, this service itself determined the time and day of delivery, absolutely not adjusting to the client, it's not even so much about the time, but about the day of delivery, in addition, the time is such that most people are at work. I was not notified of any delivery conditions in advance. I do not recommend contacting this service
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July 27, 2022
I am glad that this company works in our country, it is pointless to write reviews about it, since the company has established itself as one of the best in cargo transportation around the world
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September 17, 2020
I would like to express my deep gratitude to the DHL courier service of Germany and Lithuania for the prompt work on the delivery of documents to Minsk - less than a day.
And the courier service of the city of Minsk at Myasnikov 70 does not deserve even one star, since the delivery time from Minsk to Borisov is 5 days. What kind of express delivery are we talking about???? 68€ was paid for such a delivery. ??? The attitude towards customers is terrible. Now it's worth thinking 100 times about how to use your services.
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December 6, 2021
1. In addition to inadequate government fees and duties, 36 rubles for the registration of a piece of paper (all the data for which I provide remains to be copied and pasted) and delivery (which was originally included in the cost of my order). Correct me if a job is being done that is really worth the money.
2. An absolutely incomprehensible, outdated, unfriendly way to activate the service. Why should I fill out the Contract instead of just checking the box on the agreement? As a last resort, if the legislation requires a Contract, transfer the data I filled in to the Contract so that I have to sign (preferably, of course, on the dhl website, and not on the left resource). Payment must be made on THREE different accounts. Is it impossible to include self-payment of state duties in 36 rubles (do you have all the necessary data)?
3. An impolite employee. She didn't introduce herself in the first letter. She ignored some of my questions and had to call.
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June 16, 2021
I was unpleasantly surprised by the fact that customs clearance was required for express delivery. For a fee. Or you had to travel 70 km to the airport and arrange everything yourself. There are no questions about the delivery time and the integrity of the cargo. As well as for the correct communication of girls from the office who are always ready to explain incomprehensible moments.
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January 29, 2023
Excellent service in Minsk. There are few of them left.
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September 17, 2021
A strange transport company in which you can send documents only to another country, but it is impossible to do this inside the host country! I have not met such problems in other similar companies!
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June 5, 2023
We delivered 2 liters of alcohol to the Russian Federation. Respect!
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June 16, 2021
I used the services of DHL and their official representatives in Belarus, they are also "Logitrek LLC — the exclusive partner of DHL Express".
The delivery from abroad was paid for, the cargo was delivered to the warehouse at the airport. Next, customs clearance of the parcel was paid and delivery to the address was agreed.
BUT, at the last stage of delivery to the address of residence, the Logitrek company, which is professionally engaged in postal deliveries in Belarus, cannot deliver mail to a specific address at a specific time.
Yes, I understand if the courier picks up the mail and assigns a certain period when it can arrive, but, in the case when the delivery has already been agreed upon at the address and paid, it is considered stupid by the representatives of the company to rest on the fact that the courier "will not be able to be with you at the appointed time" at least. Arguments from the category of "too many orders, so we can't deliver at the right time for you" look very weak and should not be the reason for the impossibility of delivery for a customer who has already paid for services. After all, these are not the client's problems, or at least they need to be warned in advance.
To save time and nerves, I had to go to the office on my own to get my order.
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December 11, 2020
The employee Anna always helps to send parcels quickly and also answers any questions, she is very competent. The office is cozy, but parking is a problem.
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December 10, 2022
Friendly and fast service
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February 6, 2020
It's a great place. Sooo stress-resistant employees)))
Well done guys, keep the brand, thank you for this, it's a pleasure to work with you!
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November 25, 2021
Everything is fast, clear and professional. But expensive(((
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November 30, 2022
Quickly, correctly, politely
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September 3, 2021
Excellent service , I regularly use the services of this company.
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October 31, 2020
We were badly let down with the delivery to India. A valuable cargo was missing because the company did not know the intricacies of some. The cargo could not be returned. The cost of the shipment was refunded.
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March 12, 2021
Fast service and very pleasant staff!
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August 24, 2021
Quick registration, always go to meet the client
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November 16, 2021
405 rubles for sending one leaf to Israel. How's that?
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November 8, 2022
Normal.
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February 11, 2020
They work great, but the prices for the services provided bite.
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June 21, 2020
A normal company. However, the price tag is a little too high
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August 23, 2020
Expensive, but fast and reliable
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July 11, 2020
Expensive, but fast and reliable.
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November 5, 2020
It's expensive, but fast.
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November 21, 2019
Fast and expensive...good company 5+
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September 8, 2021
Expensive
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October 30, 2018
If you want to extend the waiting for the parcel for at least 3 days and pay (!!!!) for this, 30 rubles - you can entrust them with the registration of your parcel at customs. sad service...
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May 26, 2020
It is inconvenient to park
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May 31, 2020
Expensive, but fast)
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October 22, 2019
The service is excellent, the prices are cosmic))))
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February 29, 2020
Excellent service!
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November 22, 2018
Still a parking lot for visitors
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October 15, 2018
They work great
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June 21, 2018
Everything was accepted promptly
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