Today I took a set of tests here for the first time. The impression is mixed.
1) Firstly, the speed of registration at the reception is 1 person in 20 minutes. How's that? The older woman administrator works very slowly, it is not clear what can be done there for so long. As a result, you are late for work and there is a queue of several people who are also in a hurry. In general, it's a nightmare. Do something about it already, I'm not the only one leaving such a review!
2) I was not invited to the office to donate blood after registration, I stood for another 10 minutes, waited until I came up and asked. As a result, the girl doing the analysis was free all this time, but for some reason she wasn't going to call anyone.
3) The girl taking the blood could not find a vein, made empty punctures several times. Yes, my veins are deep, but all doctors have always found them the first time, so they are specialists.
In general, the impressions are mixed. If you are going to visit this laboratory, allocate at least an hour of your time to this task. That's how long I was in the lab, although I did it in INVITRO and SINLAB in 15 minutes.
Super, fast and apply a bandage instead of a patch, which means that after 15 minutes the place where the analysis was taken will not be visible on the hands. Awesome
A good laboratory! I made an order through the website, it took 2 minutes to complete and pay for the tests from the administrator. There was no queue in the morning. They were quickly invited to the office for the procedure. The medical staff is doing their job perfectly! The service left a pleasant impression. Despite the fact that the deadline for the analysis is 1 business day, at 2 p.m. on the same day, the results were already sent to the post office. I was pleased with the 20% discount on thyroid examination.
Probably the best prices in Minsk for tests! I especially liked the complexes with a 40% discount. They took the blood very quickly and professionally, I didn't even notice. The staff is friendly, there is a large parking lot. Now I will only go to you for the diagnosis of my health! Thank you.
A nightmare! 21st century, and you don't have online or e-payment! It was urgently necessary for the child to finish two indicators for 15p, so you need to go in person before 11:00 to have time to pay! We tried to explain that the child was ill, called an ambulance, we will pay in any case. No, you need to go and pay on the spot. Are you out of your mind?? Do you live in the Stone Age ??
So they also work at such a speed ... I was the only client, for more than 10 minutes we just made a payment for two indicators…
The service is disgusting . The registration rate for the sampling of 1 person in 20 minutes and this is provided that you leave the order through the website.
The boorish administrator, who laughs in person and calls claims to the speed of her work absurd, allows herself to be evaluated by other people. And in the end, when it came to payment, it turned out that she also scored 20p more in the check than it was originally .
Time and money spent!
This is the worst service in the lab!
See original
4
1
Show business's response
R
raise-vk
Level 9 Local Expert
June 11, 2024
I came to donate urine, they say the lab technicians have already left, come in the morning. Then who is the signature for, that you can take it before 16:00?
I was in this wonderful laboratory today, the administrators girls are just sweet, they told me everything, offered a complex, the nurse is very kind and attentive, they write in the reviews that it took a long time, I don't know, they issued me in 5 minutes. I'm glad, now it's just for you.
The convenient location of the laboratory, there is its own Parking. The staff is friendly and polite, everything is neat and clean. I highly recommend it)
"-" The feeling of the state polyclinic on a paid basis. The staff is unfriendly, the girl at the blood sampling is harsh and laconic. The paperwork is not fast. This is taking into account the fact that there were no more visitors.
"+" The prices are good. parking is convenient.
See original
3
2
Show business's response
Марина
Level 6 Local Expert
May 29, 2023
The staff is pleasant, the results came quickly, the prices are excellent.
very clear, fast, polite.... In short, everything is for us
See original
1
2
Show business's response
А
Александр З.
Level 3 Local Expert
January 27, 2022
The documents take 10 minutes to complete, and the analysis takes 20 seconds. This creates a queue of 10 people who are standing and freezing on the street. If it wasn't for this moment, I would have given it 5 stars