I went in September, I liked everything, the hotel is good, the service is good, the food is excellent, the beach is clean, as are the rooms and the whole hotel. very good events every evening.
A good hotel, I liked everything 👍🏻 the rooms are clean, the food is great that we didn't even sign up for a la carte restaurants. Wonderful animation!
I stayed at the hotel for 13 days in July, what can I say.
When booking a room (standard) with a sea view, everything looks very nice in the photo. Upon arrival, I was put in a separate building, where there is not even a light in the corridor, everything is squalid and dirty, the time was 22 hours, I did not want to arrange a showdown, I was tired from the road. The room is just a complete nightmare, the wallpaper is dirty, torn, the water in the shower does not come off, the fan on the balcony is so noisy that you can't even sleep, you had to go to the reception, the master was called, the noise was sorted out, in the morning again at the reception to find out information about the room, there are two completely inadequate girls, in English they don't understand at all, in the end I wait for the administrator, I say the room is not the one that I booked, from 9 a.m. to 14 a.m. they sorted it out, I was moved to the main building, it was much better in the main building, the photo of the room when booking corresponded to reality.
What can I say about the main building, the elevators were constantly breaking down, there was no smell of renovation, the walls were flooded as if there was a flood, hot water in the rooms disappeared from 18 o'clock to 19.30 in the shower, and of course the trouble with the air conditioner, it just blows warm air, cleaning - it is not in this hotel, glasses at I was in my room for three days, they forgot to put shower gel, coffee and tea, too, like gel, I had to beg for everything, in short, the full savings of the hotel on guests.
Next, about nutrition, an ordinary canteen with a bunch of flies, but everything is cool, everything is good, the chefs are great, which I can't say about the waiters, completely ill-mannered, if you go with a plate of food, then any waiter can easily take you down, no respect for the guests, especially at (ALPER). The tables are cleaned only when you call them, I want to thank the assistant (Serhat), he's good, you don't need to ask him, he knows his job!
The sea is beautiful, but for me it's cold, the beach is small, there are a lot of people.
I don't know why this hotel is 5 stars, there is a maximum of 3 solid stars!