She was usually served by Anastasia's master and everything was fine, but she was not lucky enough to get to Elena. I'll start with washing: she didn't regret the shampoo, but decided not to use the balm. I have long hair and it's thick enough, there's no way to comb it without it, otherwise you can't comb it wet. But this did not bother her and she began to pull her hair like dog hair. I'm surprised I didn't leave there bald. She also made it clear that it was my hair that was to blame, it turned out to be of an undesirable length and density for her.
Haircut: all I wanted was to cut off the ends and trim them with a regular even cut. I think it's already clear that in order for the hair to be the same length, you need to make a parting that is worn in everyday life and start cutting from behind and moving forward. But this lady has her own method: it confused me from the very beginning, but I hoped until the last that she was experienced and knew how best. However, my fears were justified: she combed all her hair back, cut it and trimmed it while they were at the back and thank you, now I have a haircut with an extension in front and okay, if only that, but they are basically asymmetrical along the entire length!
I recommend avoiding this master only if you are not a masochist and want to feel all the pain of how your hair is mercilessly torn and do not want to get a neat haircut.
I'm not giving one star just because of Anastasia. And Elena doesn't even deserve it.