Dear Keramin's superiors, maybe you can explain to us the strange behavior of your employees. We wanted to order a tile, we found the option we liked in the online store. We came to this store to help build the design. They started to build a bathroom plan for us, but when it came to applying a tile model to the design (let me remind you, we already chose a model in the online store), they told us that there was no such tile in this store, it was only in one store in Minsk (on Uruchye) and they would not build anything for us, as for the consultant, I quote, "This is a waste of my time, I have a plan, and I will not waste my time building a design if you do not buy tiles from me." Can you tell me, please, is this the attitude towards customers in all your stores? We came to the store with the intention of buying tiles, which, please note, were available in the online store. Why were we refused to build a design if this tile can be ordered through an online store?... Let's just say I was blown away by such an answer that the tiles are in warehouses, but since they are not in the store, they will not serve us
The store in the store is normal, the staff helps with the selection, but there are very few of them. And you have to wait 20-30 minutes for them to pay attention to you. Prices are average.
A good choice, there are leftovers with a good discount, plumbing, bathroom furniture are available, everything will be picked up and counted (the size of the room is required). Tiles, glue, puffer, etc. will have to be picked up near the car market in Malinovka.
Normal service, although there was a recalculation of the adhesive composition, nevertheless it was accepted back, forcing the client to tinker with the return
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Владимир
Level 17 Local Expert
December 26, 2019
A good store, competent staff. Fly in the ointment: parking is a problem here. Another disadvantage is that the warehouse of products is located behind the MKAD. Despite the fact that I live 2 stops from the store, it is easier for me to go to Osipovichskaya than to experience inconveniences with parking and receiving goods.
The purchased tiles turned out to be from different batches, it turns out that when buying you need to look at each tile personally, the work of the pickers is complete zero