I had to use the complaint book. To leave the "praise" to find out the driver's full name turned out to be an undisclosed secret. Well, okay. Operator Borodich, of course, does not have any information. However, I did give you the book. But she forbade reading and watching previous recordings, this cannot be done categorically. Where it says it's not allowed, she doesn't know. It's just not possible. It is also clear that everyone who asks for a book of complaints is no longer liked, and here Borodich did not hide her dissatisfaction, even without reading what was written.
I wouldn't even be surprised if they don't call me back or review the complaint. Admitting mistakes and apologizing is not given to everyone…
There's not much to say. But at the time, it was infuriating that it was simply impossible to go to the toilet. It is clear that he is an official, but a person goes there only in extreme cases. There is a buffet and a ticket sale