This morning on 9-09 I asked to top up my travel card for 30 trips.I got on the trolleybus and only then saw that I had been replenished for only 10 trips.Why is it not clear??? They don't pay attention to their work at all.
And more. It is not possible to top up your travel card in the evening.The schedule says that the ticket office is open until 23-00, with a break from 22-45 to 23-00. Your employees write by hand on the cardboard that they no longer work during the break from 22-30 to 23-00.
Please put things in order or change your work schedule.
It happens every day.
Who did you put to work?!
Today, 30.09., I'm extending my travel card. I said everything twice that starting today (!), buses (!). The fact that it's slow is okay, you can understand – a person at a new job. But to ask again: "Do you need a travel card?" and get the numbers mixed up. It's like a small thing, but it's still a nuisance in the morning(
It opens early, closes late, and is calculated quickly. The only drawback is that the stop is across the street, sometimes you have to run to transport.
Not a very convenient location, at the passenger drop-off point. First you need to buy a ticket for travel, and then cross the road to the boarding point.
I always buy coupons here and pay for a travel pass. Everything is fine, but sometimes there is an unexpected lunch or a technical break that is not even planned and is not written in the schedule. Otherwise, there are no problems :)