Friendly attitude of the staff. They respond to emails very promptly. We booked a balloon flight without prepayment. The price was fixed despite the cancellation of flights the day before (the price of flights is dynamic, and if flights are canceled on one day, the price almost doubles on the other). Very tasty and varied breakfasts. A terrace with a good view. The hotel is located high enough, it's exhausting to walk up from the center. There are only two restaurants on the mountain where you can eat, and these are insanely expensive restaurants where the quality of food and service does not match the price tag at all. There are many cafes and restaurants downstairs in the center of Goreme, and there is an excellent selection and reasonable prices. The room is very dark and there is a damp smell. I didn't like the mattress and pillows. Feathers stuck out of the pillows and pricked. The mattress is quite hollow. From 4 a.m., the call for morning prayer sounds throughout the village, and then it begins: the movement of cars that gather people for balloons, slamming doors, and it is impossible to sleep. And with the window closed, it's stuffy. And in general, the very location of the hotel rooms reminded me of the private sector in the mountains of Sochi, in the late 90s.
We lived with a family with two children and a dog. Great hotel in Goreme. In the very center. Everything is close. A wonderful breakfast. There was not enough coffee machine for breakfast, but the staff brought quite tolerable coffee at breakfast on request. A beautiful terrace from which it is convenient to watch the balls. The rooms have windows and air conditioning. We were very satisfied!
Perhaps the best view of the balloons, beautiful terraces. The management is friendly. A decent breakfast. Nicely. But the beds are old and it's time to change the mattresses, I can say the same for the pillows.