We liked the hotel, the staff is polite, there is a lot of food and everything is edible!
We lived in a large family room and cleaned it very clean, the floors were washed every day as well as the plumbing. The hotel is very simple, everything is old, but everything is decent.
During the pandemic, the service began to limp everywhere, but not here. Wine and other drinks are always brought at lunch, regardless of nationality and tip. They pour it without regret. It's not very convenient that the beach is across the street, but we liked it too, we walked with pleasure.
The kids were happy to dance at the mini disco, there seems to be a show for adults somewhere too. On the last day, we were allowed to have lunch after our bracelets were cut off. I am attaching the true photos of the beach. Among the disadvantages is a playground, where all there are two swings of the 80th year, and the fact that there are no tiny water slides for children, and slides are only for very adult children.
A good place to relax.
The Holiday Beach Hotel was vacationing from 29.08 to 12.09.2021. This is the second time. For the first time in 2019, and I must say that there are differences. The rooms were renovated, the facades of the buildings too, although it is noticeable that the finances of the hotel owners were limited due to the crisis, but they tried. Everything was great for the first five days. The hotel was less than 1/2 full and we thought it was because of viral restrictions. The territory itself and the adjacent beach are free, no crowding, noise, just grace. However, they noticed that they began to clean the restaurant worse, there had never been crumbs of food under the tables on the floor before, fortunately everything was clean and tidy at the distribution, as before. The menu is a little more modest, including on the outdoor veranda, in the pool bar and on the beach, but this is not critical with such occupancy. We went on a 2-day excursion to the Sahara, a lot of impressions, we communicate with fellow countrymen, the staff always smiles and certainly greets when they meet, but it started on Saturday evening. Mass arrival of local residents. Such a fun weekend had been practiced before, but usually by Monday everything was back to normal, and then several buses (4 or 5) were brought at once and there were families on private transport. Immediately, all new guests are invited to the restaurant, have lunch and they went.... The children began to take out bread and other things to their parents with bags, apparently in reserve. On the tables, shifted 3-4 in a row for large companies, there were mountains of plates with food that had not found use. It looked like a hurricane had passed through the tables. There is also food under the tables, and used napkins, the same picture at dinner. Only breakfast was held in the usual calm atmosphere, only the crumbs under the tables reminded us of the evening "belly feast". On the outdoor veranda after lunch, where they were treated to pancakes and other pastries, everything was swept clean, there was no point in taking up an endless queue of hungry children and their mothers who had just emerged from the pool. On the fifth day of the aborigines' stay in our hotel, they began to leave and life began to return to its usual course. You could breathe a sigh of relief and try to forget it like a nightmare.
I understand the desire of the administration to earn money after a whole year of crisis, the absence of vacationers, but such an "exit" can alienate a large number of regular customers. Reputation is more expensive. I hope that the administration and the owners of the hotel have realized their mistake and will not allow a repeat of this "rampant democracy" in the future. I really don't want to leave Holiday Beach on such a sad note, we liked everything there and therefore next year we will risk coming there again to ride an ATV through the desert and taste real dates.
Regarding the support of Sunmar, the permanent accompanying guide Hamdi was very friendly with our group, always in touch, answered via WhatsApp, including created and daily maintained a separate chat group also in WhatsApp. He planned a trip for the two of us to buy souvenirs, despite the fact that there were no more people willing. He did not offer excursions obsessively, only if desired by vacationers. He walked us almost to passport control and when we had a problem with the baggage receipt, he immediately responded. He's just great, I'd like to meet him again, he's good for communication. I will say more modestly about the rest of the Russian-speaking guides and the vocabulary is smaller and the local accent is so strong that it seemed at the end of the trip I would speak Arabic myself. But we must pay tribute to them, they were also friendly to vacationers and tried to answer all questions.
A good place to relax.