I love this chain and have always been satisfied with the store's consultants - unobtrusive pleasant service, respect for personal boundaries, competent advice, but that's all until a recent visit. I didn't remember the name, there is no information on the receipt either, but there is a bright madam, a Belarusian clone of Elena-Kristina Lebed, I think you will immediately understand who I am talking about) I was directly immersed in these aggressive sales techniques from the 2000s, and even the consultation was the same years. Swan categorically told me that it was too early for me to take a tone with spf, labeled anti-age, to my objection that I was 30 and as if a large percentage of retinol and a maximum of a little peptides were stuffed into spf (a joke for those who understand), madame said that "they use their antiage, and then nothing to help It won't happen." Well, it would be funny if my aunt told me this on the Internet, and not an acting consultant. And so during the consultation (which I did not ask for!), there were many similar things, I was offered peels, then rolls and ignored my rosacea on the skin (I was without makeup, and it was visible). But antiage is too early for me, yes. It will be necessary to start at 50, probably (a joke). In general, I would like to ask that sales consultants still know modern sales techniques, as well as read modern research on the topic of care cosmetics, in particular the working components of anti-age, and what they do. That scene in the Trash is not true about the anti-aging cream)))So for now I'm taking off two points, because I was happy with everything earlier, but now I'm thinking once again whether I want to face a Swan or not.
Приятно, когда покупатель может взаимодействовать с правильно подобранным персоналом - профессионалами своего дела. В этом магазине всегда можно получить компетентный совет по поводу той или иной покупки, правильно подобрать нужную косметику, предназначенную именно для твоего типа кожи. Девочки-продавцы приятны в общении, очень доброжелательны и располагают человека к дальнейшим покупкам. Желаю руководству и персоналу магазина и в будущем также поддерживать имидж магазина, по праву называющегося домом профессиональной косметики...