I love this chain and have always been satisfied with the store's consultants - unobtrusive pleasant service, respect for personal boundaries, competent advice, but that's all until a recent visit. I didn't remember the name, there is no information on the receipt either, but there is a bright madam, a Belarusian clone of Elena-Kristina Lebed, I think you will immediately understand who I am talking about) I was directly immersed in these aggressive sales techniques from the 2000s, and even the consultation was the same years. Swan categorically told me that it was too early for me to take a tone with spf, labeled anti-age, to my objection that I was 30 and as if a large percentage of retinol and a maximum of a little peptides were stuffed into spf (a joke for those who understand), madame said that "they use their antiage, and then nothing to help It won't happen." Well, it would be funny if my aunt told me this on the Internet, and not an acting consultant. And so during the consultation (which I did not ask for!), there were many similar things, I was offered peels, then rolls and ignored my rosacea on the skin (I was without makeup, and it was visible). But antiage is too early for me, yes. It will be necessary to start at 50, probably (a joke). In general, I would like to ask that sales consultants still know modern sales techniques, as well as read modern research on the topic of care cosmetics, in particular the working components of anti-age, and what they do. That scene in the Trash is not true about the anti-aging cream)))So for now I'm taking off two points, because I was happy with everything earlier, but now I'm thinking once again whether I want to face a Swan or not.
It's nice when a customer can interact with properly selected staff - professionals in their field. In this store, you can always get competent advice about a particular purchase, choose the right cosmetics designed specifically for your skin type. The sales girls are pleasant to communicate with, very friendly and have a person ready for further purchases. I wish the management and staff of the store to maintain the image of the store in the future, which is rightfully called the house of professional cosmetics...
Caution! The store is selling overdue!!! In August 2022, they bought it through the dnk online store.by two products — Deborah Milano BB Cream 5 in 1 and Deborah Milano Foundation 2 in 1 FOUNDATION AND CONCEALER 24ORE EXTRA COVER — date of manufacture both products 2015! We have been punching the date of manufacture (checkfresh.com ) according to the code stamped by the manufacturer on the product. Deborah Milano products have a shelf life of 3 years! The delay is 4 years!!! From which European garbage dumps did they bring it?
A huge selection of cosmetics for everyone. Very competent staff will help you choose cosmetics for any age and skin type. Cosmetics are of good quality and there are no complaints about it.
A good store with a large selection. I am glad that here you can ALWAYS buy a great gift on the shelf with discounts. Promotions, discounts - all this makes the store quite attractive to customers.
An excellent store, high-quality products, excellent staff - they will always prompt and advise you if you get good discounts - excellent quality at a promotional price
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Ольга Н
Level 7 Local Expert
October 31, 2023
Good cosmetics. A large selection. Girls will always help you make a choice
The store offers a wide range of cosmetics of various brands, manufacturers and composition.At peak, it is difficult for a consultant to pay enough attention to each client, but he always tries to find an individual approach, learn about preferences and features, as well as the price segment of the desired products.
The choice is always up to the buyer, I am glad that there is no hard imposition.There is also an online version of DNA where you can study the catalog and place an order.
Ssuper cosmetics.Promotions and discounts!The staff and consultants are at the highest level!They will always advise and help you make a choice.Thanks for the service :)