Maps • Minsk • Courier services

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Rating 4.3
Open until 6:00 PM
Minsk, Chygunachnaja Street, 35 • этаж 2

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Minsk, Chygunachnaja Street, 35этаж 2
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+375 29 389-35-52
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Panorama
Rating 4.3
369 ratings
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119 reviews

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Level 4 Local Expert
August 5, 2024
The worst TC I've ever worked with. 1. When picking up the cargo, if the courier does not find you or does not see the finished cargo, or if someone in the territory who is not related to your company tells him that there is no cargo, he can just hoot without even calling. But they like to call on the fence of those goods that have been taken away for a long time. 2. Deliveries are always delayed, postponed allegedly due to heavy workload, without notifying the customer. On their own delivery schedule in 3 days. Nobody cares about the day. 3. No cargo tracking, only correspondence with the manager in Viber, it is impossible to get through by phone. 4. Do not expect any respectful attitude towards you as a sender or recipient, no one cares about you and there is no way to call you. For all the joints, of which there were dozens, you will not even receive an apology, let alone a desire to solve the problem.
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4
Level 4 Local Expert
July 27, 2024
The parcel was sent to me by this delivery service. It was agreed with the sender that delivery was needed on Wednesday, because that day was free. So the sender did, ordered delivery on Wednesday. And what do you think? I'm sitting waiting, on Wednesday, in the middle of the day, an SMS arrives: "your parcel will be delivered on Thursday!" And a phone number for communication. I called the sender back to make sure that the day and date were specified correctly, the sender indicated everything correctly. I called the phone number that was in the SMS 10 times, if not more. I found another phone number on the official website, I also called to find out why, the answer is 0. I even left requests for them to call me back, no one called me back either. A DISGUSTING TRANSPORTATION COMPANY. After reading the reviews of others here, I was convinced of this once again..
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Level 4 Local Expert
July 16, 2024
I am horrified by the negligent attitude towards the client, it's easy to say. Why didn't I think to read the reviews right away about this so-called "delivery service", this is my fault, of course, if I had read everything that is written about them, I would never have turned to them. They were supposed to deliver on Friday, but the courier left for a locality whose name is identical to mine, but only in another area. Why then do they ask for the exact address when ordering, if they still send the courier anywhere!? On Saturday, the courier called at 23.00, he says, they say it's a long drive to you, I'm not going, it's terrible, of course, on Sunday their delivery did not go, and on Monday (today) they promised, they didn't swear, that they would definitely bring and my address would be the first on the route, and what do you think, Have you brought it!? No, of course, the courier called and said that due to the weather conditions, they say the car did not go, but outside, for a moment, the weather is fine. What kind of Sharashkin's office is, we can only guess. And I just don't want to leave it, I will write a consumer complaint, such a company has no place in the market.
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