The first veterinary library, where questions are answered with one phrase: "I don't know, I haven't tried it," so no one offered to try it to know what certain vitamins and feeds are for. Isn't that why there is a consultant in the vet library to help with the choice? The first place where the seller (just a seller, not a consultant and not related to the product and consulting person) is no, just zero. If I hadn't been in a hurry and didn't know at least something myself, I wouldn't have bought it. There were no problems in other stores of the chain. It is a pity that it is impossible to give such an employee a minus star.
There is no customer orientation. We went in, the seller did not react at all, although they were standing near the cash register. She greeted us rudely, and reluctantly continued to answer our questions in the same form.
It is in this store that there is always a stock of all vaccinations and other drugs, I have noted this more than once when searching for one or another.
I really like this shop. And the staff is like a family. The assortment is good. You can find almost everything you need. And within walking distance. Discounts for regular customers, regardless of the purchase price, are very attractive.
Great sellers! I have not seen such empathy, support, and a competent approach for a long time. Thank you very much, my cat has recovered partly thanks to you! The assortment is quite good, all the necessary feeds and medicines were available, except for one, and even that was replaced with an analog, which did not affect the treatment. Thanks!
Very friendly and friendly staff
The only thing that confused: I bought drops for the cat on the withers and there was only one ampoule in the box for 16p
I'm not sure if these few drops in it are worth 16p
It's possible that this is my joint, and maybe not(!)