Well done, prices do not bend, there are always a lot of people- but they try to find them. You don't have to worry if something is wrong, the money will be returned immediately, even if the spare part and the whole thing did not fit
I've been visiting this store for seven years. The best impressions. Respect to the owner, he will always help and prompt. Thanks, I've helped you out many times.
I ordered a belt, they said it would be delivered by 13:00. I came to pick it up, like he's on his way. Pay and we will bring you home within 1 hour and 30 minutes. Okay, I paid for it. At 18:00 I'm calling, no one picks up the phone. As a result, it was barely delivered at 19:20. That's what I understand for an hour and a half
This store is 100% satisfied.
I buy spare parts if necessary. The quality of the product corresponds to the price tag. One of the disadvantages of the queue. Of the advantages, they quickly bring the right product, a large assortment!
The store is not bad, but it is impossible to get through to them, and if you suddenly got through, and you need something urgently, then you should not even wait for an answer, you disassembled the car, the duster did not fit, another one was urgently needed, called, said that it was very urgent, they said they would call back within 15 minutes, as a result, 30 minutes passed no one called back, I managed to go to the city 25km away, buy an anther, come back, put the car on wheels, and only then did they already call. And at the expense of prices, the prices are too high, but if you have a card by 11%, some positions are even cheaper than in svmotors
Tire prices are inflated by 20-25 percent compared to the store opposite!and the queues are always long , there is no explanation for the companies of spare parts
This is not a store, but a tin, as you do not constantly turn to some kind of mowing, then not that, then marriage, then something else. Getting through is generally a separate story... They promise to call you back and you're like ..... waiting for the weather from the sea, of course they call you back more often, but not always, and sometimes you have to wait for several hours, although they say we'll call you back within half an hour. In short, they shove them to sell. Like maybe it will fit and s...s. I do not advise you to contact because you will lose time. And a little advice to the management, put one or two specialists stupidly on the phone, at least you will figure out one problem.
There is a whole epic to pick up the ordered goods, a bunch of thieves climbing out of their turn, sellers do not react to this in any way, they continue to serve them.
2 stars purely for phone service, I call at 5 o'clock they do not pick up the phone on more than one phone and do not call back, I stop by after work at 7 o'clock, the store is completely empty and the sellers are all sitting in their nose picking, and this is not the first time, so I decided to write a review, do not want to work go work with people in the cemetery, dig graves, there is no need to communicate with anyone
The choice doesn't seem to be a bad one. There were no complaints about the quality. But there is often chaos inside. There are many windows to make an order, but only one cash register. They constantly climb without waiting in line, if you ask them not to climb, the employees begin to be rude. They create this chaos themselves. As a result, I began to go to competitors across the street. There is more order there and I have not yet met rudeness
The store itself is good, prices, availability, staff can. Everything is slow, the guys at the computers themselves are looking for spare parts, they go after them themselves, they write out an order, they answer constant calls themselves. The girl at the checkout: payment by card or cash!? It does not remind you further about the discount card)
And now, during the pandemic, everyone is standing without any means of protection. I wonder what their mortality rate is?
Queues, mess , it is unclear who and for whom , the issuance takes half an hour sometimes more , which managers are free remains a mystery , some are really hiding behind the counter .
Nice shop , I called , they called you back , the order was delivered to you . It's a little cramped for them there, but it's probably a matter of time, they'll get up, they'll move, there'll be a suite at all.
A very good store, I think they have already earned their rating
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3
Aleksandr
Level 12 Local Expert
November 29, 2022
The store is considered not bad in the city, but there is constant confusion with the queue, there is no certainty, you can come and defend for an hour.I use this store very rarely only because everything is in line.
I'll start with the pros.
The price is lower than where for spare parts.
Consumables are available.
Fast delivery in the morning for lunch.
There is a delivery.
Minus one and a big queue.
Everything was picked up, the price was also satisfied, special thanks for the attitude
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3
Вадим Сильвеср
Level 5 Local Expert
July 23, 2022
Every time you call them, they say 70% that they will call back and call back in 3-5 hours when they are no longer nada, when you want to find the right part faster, you contact them, but with these calls, the desire disappears, they will turn to them, so they would do well to make a website for ordering, and so in general the store is good.
Negative communication experience!There are a lot of low-quality spare parts.They sell cheap China, knowing that it will not work.When trying to return, the argument "you just can't afford a quality product" sounds like such an answer to you!!!I wrote this post because this is not the first time and there are no well-vaunted competent consultants there.