It's a good clinic. The doctor Doroshko V.S. treated my dog. He explained everything clearly and in an accessible way what happened to the animal and prescribed treatment. The dog recovered. The nurses are also good, sincere and responsive.
I didn't want to write a review, but the situation that happened tonight has completely changed my opinion about this situation.
Background:
About three months ago, we brought our pet to this clinic with a serious illness in the hope of finding salvation in the competence of doctors. 1 the doctor was a man, showed us lung scans and prescribed therapy, but it didn't get any easier for our baby. And so, somewhere on Saturday we came back to the clinic, there were two doctor's girls there, it felt like the interns did not understand what was happening at all, took pictures again, did not show them, just said, they say: "Here, there is no deterioration, but there are also improvements, so we continue therapy." And what do you think happened then? Our girl died. After a few days of shock, we called the clinic to tell this news and get a clear answer. It, of course, did not follow)0)
And today, these "well done" decided to call us and REMIND us about the vaccination! Wow! Thanks!
Well, I say right away, NOT dear Dr. vet, you don't have to write me your exculpatory canvases of the text, I don't need it anymore, because a spoon is expensive for lunch, and I just wanted to leave a review, hoping that maybe brains will appear. However, seeing the negative comments of people facing the same problem, I realize that it doesn't make sense.
The queues are huge, of course, however, as in all vet clinics, if without an appointment. Competent staff, there have never been any complaints, they always look carefully, carefully do the procedures, explain in detail if there are questions.
The prices are certainly impressive, it is more expensive to treat a dog than yourself, but this has always been the case everywhere.
I would like to express my opinion about the clinic at y. Skripnikova.We dealt with the main problem, did a bunch of tests, ultrasound, etc. and more than once in two months, spent about 500 rubles on diagnostics, but we never found out anything, no one knows why my dog has "no lungs" (so I was told), why they are compressed.Well, come on, the dog feels good, she's about 13 years old, we've adapted-we breathe more often. We also had a tumor on the skin, just with this, Pileyko V. V. coped very well. Thank you very much, an experienced and competent specialist. Extensive tissue removal with drainage, the seam is about 18 cm. The dog underwent the operation perfectly, as well as anesthesia, there were no problems with this. The price of the issue is 800 rubles.As a result:there are competent doctors, there are not very good equipment, great opportunities, European prices. I realized for myself that I need to look for another clinic where the system will not "raise money" for you. Peace and kindness to all. Take care of yourself and your loved ones.
A modern clinic, but very expensive.
Modern, beautiful and large hall. There are scales in the same place.
The equipment seems to be good. I also think the doctors are experienced. But, the prices...
they usually send here for all sorts of diagnostics for pets.
Probably enough 🚫
I couldn't get through...However, they called back after 30 minutes ...
to take a picture only in the direction...there is no direction to the picture... a doctor can give a referral on a paid basis, but this doctor does not decrypt the pictures...A year ago, everything was fine...We did...
we should probably go to Dr. Vet with a lawyer...The connection is not heard at all, through the echo...does it seem to me that someone is extremely arrogant...
or is it okay to violate consumer rights?
A wonderful clinic! A wide range of services, they work around the clock, there are doctors of all specialties and doctors like them very much (they turned to a radiologist and a neurologist), they are really masters of their craft!
The disgusting work of the call center. 05.11 .22 It is not possible to get through 4 times to hang for five minutes, so that the call would be dropped later!!! We called back once an hour later, I did not have time to answer, I call back and again the same thing!!! How is this even possible? Don't you answer the phone there at all????
I don't like this vet pharmacy just because the assortment is meager) and the staff has embellished everything many times for the sake of sales) but I don't appreciate them) I understand that they are forced people)
Our beloved dog died here, after a myelography examination. They gave a healthy dog on the spot for 3 hours, they did all sorts of tests, they also confirmed that the dog was absolutely healthy in order to postpone this examination. As we were told, we do such examinations a hundred a week, what are you worried about. As a result, the 4-year-old dog was returned dead. The dog turned 4 years old a week ago. No one has told us so clearly what happened there. Either he did not undergo anesthesia, the fluid went somewhere wrong, or the swelling of the brain. In short, one can only guess or they themselves do not know what the matter is. I repeat, a lot of money was given for examination (the dog was absolutely healthy). As a result, they lost their beloved family member and gave more than 1,000 white rubles for it
The feeling that the clinic is only about money. She treated the cat with epilepsy attacks (at that time we did not know about it). They passed tests, ultrasound, etc. The diagnosis was pancreatitis. We went to ivs 2 times a day for a month. The cat didn't get any better. When I started reading on the Internet and understood what it was. I came to the reception and said it was epilepsy. The doctor with a grin says what makes you think. When another attack occurred at the reception, he nevertheless decided to take a video and ran to show the neurologist. And yes, it really is epilepsy. But without an MRI scan, you don't have to go to the appointment. The price is 650 rubles. They didn't take any pills or injections. Although we then went to another clinic. And at least there are pills that remove seizures. Because the frequency has become counters every hour. As a result, we were treated by a doctor who helped us cope without an MRI scan and now the cat is not even feeling well without pills.
It was the first time, the dog was nervous and I was at the same time with him.
But admins create a mood, all animals are smart for them there. An ophthalmologist met us, studied everything in detail, told us, took the time without feeling forced, that it was time for you to leave. The dog is treated with care and friendliness, we will trust you. Thanks!
Recently, I have been completely disappointed in this clinic, the constant imposition of excess, one cat was not properly ultrasound and was inclined to surgery, although the cat is in breeding and completely healthy, which confirmed three other ultrasounds in different places. And the night shift, which pays zero attention, is simply pleasing to the eye, especially when you give more than 100 rubles for a triple and doctors that never came up again, because they went to bed with an empty clinic load except for me and the cat. Thank you, we will look for all possible ways, but this clinic no longer exists for us.
We were with the dog after treatment at another clinic. I liked everything. Especially a girl named Daria, who works in the treatment room - they don't work with people like Daria does with four-legged friends - the dog didn't even feel any injections or droppers
The continuation of the history of the cat's treatment And so we signed up for an ultrasound according to the condition and recommendations of previous veterinarians. Let's start with the parking lot. I'm shocked, the clinic has its own luxury parking lot. That's where the advantages end. The prices are one and a half to two times higher than others. how? Why is another question. They did an ultrasound and a doctor's consultation. Ultrasound is nothing special (except for the price), the girl did not utter a word without feeling at all. We waited for the doctor's appointment and he read us an ultrasound, according to which it was clear to us that everything was fine, but I ADVISE you to do biochemistry to exclude it.. . In general, we donated blood, the result was reported to us by phone or wait for an urgent analysis of 1.5 hours plus money. I didn't understand why I paid for the consultation. The doctor didn't say anything, he JUST needed to donate blood. The attitude towards pets is average, people work for a salary. Plus, good equipment, but equipment needs people and the attitude of doctors. There are no questions about resepcin, everything is clear and fast (check out the price list).read the sequel.
A good vet clinic. It is equipped, in my opinion, with modern equipment for a wide range of treatment and diagnostics. I was pleased with the good attitude of the staff towards their patients, it feels like doctors are doing what they love. I was especially impressed with the emergency reception - everything was done at a high level.
There is a discount on supplies and accessories, but not on services.
Recently, the first pet tomograph in Belarus appeared.
Prices are high or not, I will not judge, but such work should be well paid.
I would like to express my deep gratitude to this clinic, staff and doctors. They did not prescribe any unnecessary procedures and did not take off extra money (as some others like to do), they treated the dog very carefully, it is immediately clear that all the staff really loves their work, thank you very much to everyone
The nearest veterinary clinic to the house. Convenient recording. They usually made simple requests such as vaccinations, mild cat ailments, and laboratory diagnostics. By the way, the latter surprised me especially: very quickly and really without stress for the animal, blood was taken from a vein. The results are promptly sent to the post office, but of course the prices bite, this is probably the only minus... Pay attention to the price list before ordering certain services!
Dr. Vet, I am the owner of a cat that died.
answer the questions:
1 ) why was your doctor Zhmakina unable to diagnose even after death the next day ?
2) I signed a document for 300 rubles further in the stacks it is unclear what happened before 8 pm in the hospital, the cat died at 1-3 it is not known for sure, the total amount is 277 rubles.
3) asked to provide data on the time of the research , which was refused based on this, it is not known after death did you do tests or when?
4) why are there 3 X-rays in the payment receipt (1 to 2 after the liquid was pumped out and checked) 3 times why?
And why do I need a disk for 4.5 rubles if the cat died and I don 't have a disk drive in my computer, which they didn 't even ask about and didn 't even give it away when paying .
5) Why when the cat died, and I don't know how much money I owe until 17:35
Did everyone refuse and did not call back?
6) Why didn't they stabilize the cat with an injection?Methimazole acts by blocking thyroid peroxidase, thereby inhibiting the biosynthesis of thyroid hormones.78 As in humans, methimazole is believed to accumulate in the thyroid gland of cats.78.79 In
Treatment with methimazole should begin at a dose of 1.25 -2.5 mg per cat 2 times a day (every 12 hours). This is an emergency , but it's not for you to tell me about it.
7) if your doctor is such a professional
Why didn't they do a thyroid ultrasound or X-ray capture?
8) you can't know how her body would respond to the medicine, it's good to judge when you were negligent and talking wouldn't help .
9) why does the doctor let you sign documents from his own hands without even offering to get acquainted? (I was stressed at the time and trusted you very much )
10) and yes, it is very bad, dear head Doctor, not to call back.
The services are not provided with high quality, return the money!
I understand that you are trying to get out, you know the diagnosis, but your wards do not know, but I have nothing to hide, I came to you to save the cat and trusted you. But in vain .
If you do not return the money, you have no conscience
It is convenient that the diagnosis of a dog can be done in one place and understand what is wrong. The doctors are attentive, the prices would not be so high... More accessible. Thanks for the healthy dog.
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Anonymous review
February 20, 2022
Even if you arrive at a pre-agreed time, you wait with your pet for 10 minutes. If you are 5 minutes late yourself (there were times), then you wait for half an hour.
Otherwise, it's a good clinic. One of the disadvantages is the location - in the middle of nowhere.
The last time on the way to them (on Skripnikov) I got into a pit, cut the tire on the side and punched the tire, as a result, the vaccination for 36 rubles cost 600 rubles to repair the wheel.
It is great for urgent night care, although the margin from 21 to 9 is wild. Doctors kind of fumble for what they do. But the prescribed treatment is not entirely clear. It's more like the drugs are 'just in case'. There are many services, a coffee machine in the lobby, wonderful administrators
Attendance is quite common to cut the claws of a cat. There was an unpleasant case a long time ago when the cat was castrated, something broke up at home and bled, and we went there again at night. Everything was eliminated. But 100% of the payment was charged for repeated admission, although the admission was not our fault.
Now everything is going quite calmly and there have been no such cases
It is good that there is now such a level of veterinary services! You can do any examination, this has never happened before. Doctors are more competent and attentive than in state clinics. You can get emergency help. It's worth it, of course, everything is appropriate, but if you choose between life and death... Any opportunity to save a pet is valuable!
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Андрей
Level 6 Local Expert
August 16, 2022
In a word, pulling money!!!concerns the entire vet care network Dr. vet.They turned to this "God forgive me" institution with a husky dog (9.5 years old).the dog's hind legs were failing.blood, urine, and ultrasound tests were prescribed.according to the results of these studies, the doctor Sofiyskaya T.V. could not find the cause of our dog's malaise.diagnosis:not installed.the prescribed treatment is purely supportive therapy, when asked what is wrong with the dog, the doctor replied that he could not give an accurate answer.She got worse the next day.they ran back there, and the dog was already being carried on a blanket (ultrasound again, blood test.and again the diagnosis:not installed.I prescribed a bunch of medications, which unfortunately were not needed.the next day, we euthanized the dog in another veterinary clinic, arriving there at night, I took all the statements, tests and ultrasound with me.The doctor is in that hospital right away!!!!!He said that the dog has kidney failure just by holding all these statements in his hands.
Now, a month after my dog died, when emotions subsided, I can confidently write that Dr. vet is PUMPING MONEY OUT OF YOU!!!and after all, no matter how much I walked with dog walkers, everyone said with one voice, anywhere but Dr. vet (((and we turned there because we were in a panic from what was happening with the dog and the center is located 2 minutes walk from my house.So why couldn't the Sofia doctor in doctor vet clearly establish a diagnosis and say that the dog is actually dying, try to start her kidneys, as they did in another center, we just arrived there late, because for 2 days we gave her unnecessary drugs prescribed by Sofia T.V.
R.You have a bunch of all sorts of certificates in your officeawards, certificates, tell me, do you sleep peacefully at night???I wish your family to face the same would-be specialists like you!!!!I HIGHLY DO NOT RECOMMEND THIS VETERINARY CLINIC!!!!
Never contact this clinic if you value your pet's life. At night, we arrived after the attack of the dog, her hind legs were taken away, they could not get up. We sat in the waiting room for 1.5 hours to be told that we don't know what's wrong with your dog, we need to do a bunch of tests and ultrasound. At least they gave me a shot with something, gave me a pill, anticonvulsants... as a result, we arrived home, had another attack, and the condition was even worse than it was. Now the dog is inhibited, does not see anything. Maybe if they had done something, there would not have been a second attack that aggravated the situation??? The result is minus 50 rubles, for a consultation that did not fall to us, no specific help, two hours of wasted time, a second attack, a sleepless night. If they hadn't been the only night clinic in the area, they would never have gone. ONE doctor working the night shift and a double rate. I hope no one has canceled the boomerang law and you will still be rewarded for such a wonderful attitude towards animals. To take off the money, but more
Disgusting.They took the money to promote further expensive examinations.In fact, they didn't say anything.They clarified by phone that the cost of admission was 37 rubles 38.5, allegedly because the doctor wore gloves.Where do they get such prices for disposable gloves and why don't they warn you about it in advance???As they say, everything is learned in small things
As in any clinic, it all depends on the doctor you see. For this reason, the impressions are not ambiguous.
On the other hand, in terms of facilities and competence, probably the best clinic in the west of the city (m-ny Zapad, Sukhorevo, Kamennaya Gorka, Krasny Bor, Malinovka, Dombrovka, etc.)
Plus works around the clock.