Doktor Vet
343 reviews
August 18, 2024
Excellent doctors!!! Gods in their profession!!! Many THANKS TO Ryabchikova Yulia Alexandrovna!♥️ CLEVER GIRL!!! Attentive, caring, competent specialist. In addition to the recommendations at the clinic, I was always in touch after hours. It's sooo nice to be treated by such a specialist. Klyashtorny Ilya Vladimirovich!!! Thank you so much!!!!!♥️. He said: 95% I will help the dog without surgery. AND HE DID!!!!! He created a miracle!!! Although other clinics definitely advised surgery.
Orthopedist Krovetsky Vladimir Vladimirovich!!!! A doctor with golden hands!!!♥ He treated my cat with a complex dislocation of the hip joint. THANK YOU DOCTORS!!!!!!♥️🤝
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September 28, 2024
We have been serving at the Dr. Vet clinic for more than 14 years. An impeccable and well-coordinated team of employees! We would like to express our gratitude from the British patient of the cat Tyson Petlitskaya Yulia Alexandrovna and Soroko Ulyana Vadimovna for their high professionalism, knowledge, skills and skills in their favorite work, warm attitude to the cat who found himself in a difficult health situation, for psychological support and hope for recovery! Thank you Dr. Vet! You are dedicating yourself to a noble cause!
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August 3, 2024
There are no complaints about the veterinary library.
Complaints about the veterinary clinic. To begin with, arriving by appointment at the appointed time, you can wait for another 10 to 40 minutes.
It was an incredibly smooth situation.
I made an appointment with the head.to the doctor (to get to him - you need to sell your soul to the devil); they called from the call center and CONFIRMED my appointment. A day BEFORE the agreed time, they called and reminded me once again about the recording.
When I arrived from the other side of the city, after taking time off from work, they told me that the heads.The doctor IS NOT SEEING YOU today. That, apparently, there was a mistake and I was booked for the wrong day (three times).
Naturally, no one apologized to me and no one compensated for the missed day at work. I wasn't even offered another record. After all, the mistake was not my fault. Question: was someone responsible for this?
Or the main thing is that the money should be taken to the clinic?
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October 10, 2024
The veterinary clinic at the Bearing is very good! The staff - from the receptionist and cashier to doctors and cleaners - are polite, responsive, and animal-loving. They examined my cat, listened carefully, and told me everything. We were satisfied with Mars the cat.
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October 25, 2024
My first visit and my first disappointment. Everything was "fine" that day. I arrived at 9:00 on a first-come, first-served basis, as an emergency, the dog fell on its paws. It turns out that the doctors' appointment that day was from 10:00 because of an internal meeting, and accordingly the whole queue and I sat and stupidly waited. While I was waiting, I decided to undergo an ultrasound at the same time, the specialist looked at it, did not comment much, I had to ask leading questions. Then we went to get blood tests. The girl smelled of cigarettes and she immediately began to comment on the ultrasound, and also offered to take additional tests. Then we went on to sit and wait for an appointment with an orthopedist. During the three and a half hours of waiting, interesting events unfolded there. A dissatisfied client came with a complaint to the manager because of poor service the day before. When she left, she said that she had never seen worse treatment than here and cursed almost everyone. Then their system froze for about 15 minutes and their computers went down. A woman came out, apparently from the administration of the clinic in a vest made of natural fur, And this is at the veterinary clinic! In short, it all looked like some kind of sur. As a result, a doctor saw us, but could not help us on the spot. Perhaps you need a neurologist who sees you at all in another office on Skripnikov. I don't understand why doctors should be so divided when it is clear that there are many cases of combined origin. In general, I spent half a day, the dog is in the same condition as it was.
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December 30, 2024
We always used to come here, but now....
They gave us 350 rubles for two receptions, did all the tests and examinations so that they wouldn't even prescribe normal treatment and wouldn't tell us what was wrong with the dog.
As a result, the dog only got worse!
We went to another clinic and were immediately prescribed an antibiotic and pills, the problem was identified and the dog immediately felt better.
And here you can only see that they are siphoning money out in the open)))
In general, thank you, we will never come back here again. They dragged it out for a whole week to end up without a diagnosis)
But the worst thing is the attitude of the staff. Our dog doesn't bite or growl, but the phrase "next time, give us sedatives before coming to us" just finished it off)
The doctor looked at the dog with such disgust.. She didn't even try to establish contact. Disgusting behavior for this profession
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August 25, 2024
The dog was sterilized there, everything went well and without consequences, thanks to the surgeon V.V. Krovetsky.
Not cheap pleasures, of course, it turned out ... but the main thing is that without bad outcomes. The staff is very loving to their furry customers, for me it was one of the main things. We signed up, arrived, passed tests, and operated on a couple of days later.
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August 30, 2024
When our 10-year-old cat fell out of a 5th floor window, we had to look for veterinarians we could trust. We found them at the Doctor Vet clinic on Bearing 9.
At the beginning of the appointment, the ultrasound doctor allocated time to establish contact with the pet, after which she quickly and accurately performed an ultrasound diagnosis. The therapist and nephrologist-urologist Soroko Ulyana Vadimovna examined, probed and listened to the cat from the tip of the ears to the tip of the tail, evaluated the results of the examinations and answered all questions.
Among the disadvantages: the clinic is in demand and it did not work out to sign up for all the procedures in one day.
In general, we were very satisfied. Now we know where to apply for qualified veterinary care.
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November 24, 2024
My baby has high systemic pressure, retinal detachment, and vision loss. We went to Dr. Vet on the recommendation of a therapist from another veterinary clinic, purposefully to cardiologist Voronts A.L. I warned that we had a fruitless experience with this clinic. The doctor assured us that time has passed and he knows the doctor personally, will select the treatment for us, combine the drugs. In general, it will help.
The cardiologist performed an ultrasound of the heart and abdominal organs. The heart has enlarged walls of some kind of valve, but this cannot give pressure.
There's a tumor somewhere, he thought it was the adrenal gland, but no. He does not know what kind of tumor it is, where it is and whether it can give pressure.
I recommended continuing the treatment prescribed by the therapist, which did not give results, the pressure is high. It takes 2 weeks to take it. We accept. 3 weeks. We accept. Month. We accept it. As a result, I still wrote the medicine on the appointment sheet.
I recommended contacting an endocrinologist. Well, if the endocrinologist doesn't find anything, then what? He will find it, he will definitely find it. Of course, he will find it - an age-old pet. We needed a blood pressure medication. We needed a specialist, a cardiologist, who would select the drug. We needed help. It didn't help either seven years ago or now.
A separate story is the administrator, whose client is not in the first place, is engaged in extraneous matters, it is difficult for him to make an appointment with you here and now, you need to do this through a call center. And they will not always contact you, remind you about the reception, the time, and ask if they will wait for you. That's what happened the last time. We did not go: why go to a clinic where they are not interested in us, there is no goal to help, therefore, there is no result.
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October 10, 2024
Many, many thanks to the team of the clinic on Bearings 9. Borodina Oksana Vladimirovna, the team of intensive care specialists, and everyone with whom I did not communicate, whose name I did not remember, but in whose kind hands our cat was.They did everything possible and impossible for our cat. They are wonderful people and professionals. Thank you! Your attitude is very valuable.
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October 31, 2024
We were at a reception with a Labrador on 09/20/2024 at Kovalevskaya Nadezhda Alexandrovna. A preliminary examination of the pet was not performed. The prescribed drugs did not help the dog, but only worsened the situation, the recommendations in the conclusion are not described, it is not clear why the eyelashes were waxed for 25 rubles. After repeated admission from Sofiyskaya Tatyana Vasilyevna, everything fell into place, the dog got better, and they were satisfied with the reception. Having asked the management for an explanation of the situation, they heard in response that we were to blame for the fact that the dog got worse, and Pavel Leonidovich Lomonosov could not solve the controversial situation as a leader. We were not satisfied with the reception at Kovalevskaya N.A.. It is a pity that the management of Doctor Vet cannot resolve controversial issues or does not want to solve them.
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January 5
Hello! You can't call it a good evening after the rude administrator Natalia Dobrovolskaya, today at the clinic, when we were dealing with a pet injury, talked rudely with the owners. This is not acceptable communication for an administrator in a clinic with animals. We trust you with our beloved pets, but when we hear such rudeness from the doorway, trust is already greatly lost. Although we are leaving quite a lot of money with you.
Administrator Natalia Dobrovolskaya - rating - 1 !!!!!
The assessment is exclusively for the administrator, the doctors are all wonderful and good.
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August 18, 2024
It's a terrible place, the most that will help you get money out of you.
They turned to the vet clinic on 08/01/2024 with the fact that the cat was paralyzed (the cat was on a samovygula, disappeared for three days, found paralyzed on the street).
We immediately went to the vet clinic, they accepted it quickly, there are no questions about it.
They started an examination, took tests, did an ultrasound, doused with saline, anesthetized.
Then followed the doctor's speech, the cat had either a viral or a tumor (they did an ultrasound, but either did not look at the monitor, or did not understand what was on the monitor), i.e. they did an ultrasound, but they say there may be a tumor, it may be viral, i.e. giving 190 rubles, there is no exact diagnosis..The question follows, are there doctors there for sure or what?
It would be all right, we are all human, everyone can have mistakes, but they suggest putting the cat to sleep, since the cat will only suffer and die anyway. That is, in the vet clinic where they should save, they offered to just finish it off, bravo ...
I refuse to put the cat to sleep and take the cat away, buy antibiotics, painkillers on my own without a doctor's appointment, and oh Gods, after 7 days the cat gets back on its feet, after 10 returns to a full life.
We conclude: the veterinary clinic offers to euthanize a terminally ill cat (according to them), which returns to full life after ten days.
The review is honest about the "wonderful clinic with a rating of 4.9" and is aimed at thinking before contacting here, if I had listened to the opinion of the "doctor", the cat would no longer exist...
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November 30, 2024
Excellent specialists work✌🏾the surgeon Korovetsky operated on Ricky quite successfully. The prices are reasonable.The administrators are polite and always remind you of the recording time.
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June 10, 2024
For 2 years we have been observed and treated at the Doctor Vet clinic and at Bearing Passage, 9 and Skripnikova, 39.
Barney's Labrador dog)) He is already 11.5 years old and in many ways thanks to the doctors of this clinic.
First of all, I want to highlight the excellent specialists in their field:
Voronets Alexander Leonidovich – he detected the tumor on ultrasound in time, thereby saving our dog! An excellent, competent specialist. Performs ultrasound diagnostics carefully and thoroughly. Also, a couple of days ago, I identified a heart problem at an early stage, prescribed medication. In a month we will appear again for control and only to Alexander Leonidovich.
Pileyko Viktor Viktorovich – operated on the tumor of our dog, everything went well, everything healed quickly and without consequences (and it's been 1.5 years)! The dog is still alive and he is 11.5 years old. Or he might not have been there anymore. I can't help but mention the doctor's excellent sense of humor. It seems that they came for a sad reason, but the doctor cheers them up, does not let them hang their noses. Victor Viktorovich has golden hands!!!
Wonderful doctor Kurzina Elena Mikhailovna – saved our Barney's liver. A very competent specialist in all matters. The medications are prescribed clearly and to the point, carefully instructs on treatment and explained all the incomprehensible symptoms to us hosts in an accessible way, explains their possible origin and probable causes. Now only to her)))
Malevich Anastasia Alexandrovna is an excellent urologist. She correctly prescribed medications for my dog with an elevated PH. Competently conducts an examination of the pet))
Separately, I want to thank the staff of the treatment rooms (both addresses of the clinic), especially Alexander Alexandrovich Mukhly (almost a native person to my dog))), it is often Alexander Alexandrovich who deals with Barney.
They are very attentive to pets and polite to their owners. They do excellent blood sampling, carry out the necessary hygienic procedures and answer all questions. Analyses are being prepared promptly, it's so important!
I thank the staff of the call center, the girls administrators. They will always help, tell you, write it down, find a window)))
We also thank the other doctors of the clinic, whom we visited, but did not name)))
God grant everyone health and gratitude from the bottom of my heart for everything!!!
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May 16, 2024
The best specialists and the best service. All competent doctors and super administrators. I really liked the cardiologist (ultrasound + examination + competent treatment), oncologist, ... In general, they always provide the best service and timely prescribed treatment - it saves my old dog. All the experts here feel sorry for and love our pets) Thank you for your work!
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September 17, 2024
I do not advise anyone to contact this clinic.We arrived late in the evening, the dog had seizures after giving birth on the second day. Absolutely indifferent attitude of doctors.They did not offer to leave the dog at the clinic, did not take a blood test, did not do an ultrasound, but offered to come and undergo all examinations in the morning.And at 6:00 a.m., the dog died. Just carelessness and irresponsibility, and also illiteracy. They didn't even realize that the dog was dying.These are the "doctors" there To clarify: the clinic is located on the Bearing Passage.
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August 29, 2024
Terrible attitude towards customers, when making an appointment with an orthopedist on the phone, they said that if you need an X-ray, it would be better if there were 2 people who could hold the puppy, but if there is no such opportunity, then this is not a problem and you can ask someone to hold it, in fact, after driving through the whole city by taxi, they turned back since one a person can't keep a dog and they can't ask someone to keep it either, after spending a lot of money on a taxi, I have a question, why say one thing on the phone, but in fact the opposite is true!
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September 15, 2024
We got an appointment with a doctor, Sofiyskaya T.V. Appointed an operation on the right eye, corneoscleral transposition.After her manipulations, the dog lost his eyesight, an infection was introduced, and there is a question of removing the eye.The clinic management does not see any mistakes in the work of this "specialist"I do not recommend this doctor.The diagnosis was made correctly, but the treatment was not provided with high quality and even with financial losses after her work.No one is immune from mistakes, it's just a pity that the clinic, together with Sofia T.V., is not able to admit this.
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November 17, 2024
I would like to express my gratitude to Nurse Anna, who works in the treatment room. We came to the clinic for injections and my T-shirt is still a coward) Anya is like a kind sorceress for little tails, golden hands and a huge kind heart!!! Thank you for your hard work and more grateful patients)
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October 7, 2024
"The cat abandoned the kittens."
Only in our case, a dog.
They went to the clinic with a limp: the dog accelerated sharply while running and, as we thought, sprained his paw.
Upon examination by Dr. Krovetsky V.V., a rupture of the PC was diagnosed and, as a treatment, surgery under general sedation, TPLO. During the appointment, the doctor said that there is a possibility of damage to the meniscus, and it seems like you can look at it during surgery.
The operation was successful, the suture is excellent, clear instructions on how to take care of the animal.
But after a month, the dog did not lean on the paw. Only when moving slowly. Moreover, there was a joint crunch when walking. There was no clear answer to our questions about what it is, whether the meniscus was checked during surgery /sedation and how to be now, except to do arthroscopy again under sedation.
There is an incomplete diagnosis before the operation. (Read in a hurry.)
We have to turn to other specialists.
Turn on your own critical thinking and gather the opinions of different specialists before performing surgery.
Good luck to everyone.
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August 24, 2024
I liked the clinic.Everything is beautiful.The staff is attentive and polite.Professional doctors.All the equipment is available.X-ray, ultrasound, etc. Around the clock.!!!The prices are appropriate))A good clinic!
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September 14, 2024
I had to go to this clinic, because it's the nearest one. The dog did not get up on its hind legs. They took tests, did an ultrasound, put on a drip, examined one doctor, then another. The result: they spread their hands, offered to come tomorrow, do the same and ..... handed over a check for a sooooo tidy sum. for what? There wasn't even any speculation.
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August 14, 2024
The cat fell from the 9th floor, was on the verge, all front paws were broken and a bunch of other problems.
At first, he was moved away from the abyss in the clinic, and then the surgeon Krovetsky performed an operation at the highest level, and the cat from a state where he does not walk at all, but only lies, after 1.5 months he already runs without a limp! Thanks to the surgeon and the rest of the doctors. Excellent clinic and specialists!
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April 7, 2024
Regular customers have been around for almost 15 years. Several pets.
I can say that every year Dr. Vet gets worse and worse! There were good, attentive and qualified doctors. Now the service is terrible, inattentive, and the qualifications of doctors are also often in doubt. The contact center is generally a separate conversation - they can't get through, they can call back after a few hours! Or maybe even the next day! You cannot call the clinic directly.
We came for a repeat appointment on 04/01/2024 to correct further treatment, the therapist Borodina took tests, said that after the tests she would contact us to correct the treatment, which lasts 5 days and there are no special results. As a result, the tests were ready at 15.00, but no one contacted and moreover there is no information about admission in the card (this information was reported at 22 o'clock in the contact center)!! How is this possible?! What did we pay for?! After calling the contact center, the girl apparently contacted the doctor and sent us a conclusion (attention!!!)identical to a half-time appointment from another doctor, with all 5-day recommendations and prescribed treatment!!!!! Dr. Vet, are you serious?! Is this how your doctors work now?! This is outrageous! How can I continue the treatment of my beloved pet?! This is not the first time incidents have happened. We don't even know which doctor to go to right now.
Deal with your staff!
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July 8, 2024
After the repair, it became much more convenient and cleaner. A controversial question about the white seats, but as it is ...
They made separate waiting rooms, but everyone sits as they have to.
Attentive, polite staff.
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November 8, 2024
The waiting time in the queue is long, two to three hours... An emergency, quick help was needed for the animal. And there was no specific specialist in the field of education. As a result, they did not wait, they left for another vet. the clinic.
I don't recommend it
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March 26, 2024
20.03.2024. I express my great appreciation and gratitude to the orthopedic surgeon MAXIM A. KARDASH. My puppy Betty had a dislocation. The dog couldn't step on the paw. As a result of a complex operation, the doctor demonstrated jewelry work (the paw of the papillon puppy is very thin). Maxim Alexandrovich knows his business thoroughly, is competent, scrupulous, he has no trifles, is very attentive and sensitive. And the doctor's calmness and confidence are transmitted to the owners of pets. Our choice was justified: we were able to entrust the puppy only to him. This IS OUR DOCTOR!!!! I would like to mention the smart and diligent assistant Nikolskaya D., A. who has a rich theoretical background, explained a lot to us. As well as a knowledgeable and caring rehabilitologist Sapegina V.L., who, with her practical skills and methodological recommendations, helped us to go out in the postoperative period. Thank you very much. Good health to all.
Isakova Alla
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August 3, 2024
A disgustingly boorish employee at the pharmacy, opaque pricing for clinic services. There was also a normal comfortable experience (once, chipping), in other rare cases it is bad or very bad, we have not applied for a long time. However, here I had to go to the pharmacy and again had a consistently unpleasant contact)
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December 12, 2024
It's a good clinic. Dear, but really good vet doctors.. And the attitude is human. In general, I have it literally for home, so that all vaccinations and God forbid that with pets only there
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January 10
Dr. Kovalevskaya is the best veterinarian I've ever met. Very professional, precise and gentle to the pet.
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July 27, 2024
Not everywhere there is a doctor for rodents (we have a dwarf rabbit), but here there is. The staff is very attentive, data on previous visits is saved.
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May 16, 2024
I would like to express my deep gratitude to the neurologist Sergey Leonidovich Naumenko (I'm very sorry if I misspelled my last name.) On May 1, 2024, we were at the reception. The doctor was VERY attentive, carefully conducted the examination, listened to everything, answered all my questions, accompanied me to the X-ray, explained everything clearly and clearly. After a while, he called, found out the condition of the dog and told all the tests.
Separately, I want to say THANK YOU to the head. The Department of Lines of D. N., who, despite his reception!! He gave us some time. I listened to everything carefully and gave my recommendations.
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December 6, 2024
A comprehensive approach to the treatment of pets.. I was impressed by the separate rooms for owners of cats and dogs, a place for walking
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December 26, 2023
We have been using the clinic's services for 9 years. Wonderful specialists have repeatedly helped and saved. Convenient access to the hospital and good Parking. They are working around the clock now, which is very convenient!
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November 23, 2024
Excellent doctors (orthopedic surgeons especially) have something to pay for, the dog has been cured, feels great
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December 21, 2023
We contacted you on 12/15/2023 and were very satisfied! The diagnosis of our Shiney (diabetes mellitus) they were delivered in 2 minutes, took all the necessary tests, and prescribed treatment. For 5 days we went to the ivs at a certain time, which we had previously scheduled with the administrator. Sometimes they came a little earlier and we were invited to undergo the procedure without any problems. Our pet was treated like a native - everything was done carefully, professionally and as quickly as possible so that the cat was less stressed. Our doctor (Sofiyskaya Tatyana Vasilyevna) explained to us in great detail what and how to do next, calmed us down and taught us to independently carry out all the necessary manipulations. When we had some questions, we called her without any problems - she called us back at our request (for this you need to contact the call center and ask to leave a note for the doctor about the call. Who writes that it is difficult to get through - it is better to use Viber, it will be much easier and faster). I read a review where they were outraged about the fact that the amounts for services rendered are taken from the ceiling... I recommend such "smart" people to familiarize themselves with the price list in advance + you can always take a detailed printout from the administrator without any problems, where everything is indicated in so much detail that there is not a single question left! And who writes that it is expensive - there is always a choice, this is not the only vet clinic and everyone can decide for himself where it is more profitable / cheaper, etc. Everything is voluntary)) In general, thank you so much for having Dr. Vet with specialists and service of this level and endless thanks for saving our "child"! We are only here for YOU!!
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March 27, 2024
Hello! It used to be much better, now in a stressful situation they can include in the bill what they did not do to the pet, although when they came to the procedures the next day, they recalculated and returned the money, but still the amount is not small and the sediment remained (it's good that the brother noticed and asked for a printout of the procedures performed by the pet at that time)Regarding the cardiologist, I would like to have no problems getting to them, otherwise they don't work on weekends, they don't work at the bearing at all on certain days all the time
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June 29, 2024
Thanks to the doctors, they saved our cat. An excellent clinic, they also receive emergency services. But it is better to make an appointment in advance, for a week or two in advance. Administrators will always help. All good doctors are specialists.
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July 24, 2024
The veterinarians are competent and responsible, the pharmacy is also excellent, they helped very quickly when the dog started coughing
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July 1, 2024
Good doctors, friendly staff, cozy atmosphere. They asked for help for the cat, prescribed treatment and after a while called back to ask about the animal's well-being.
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October 27, 2024
A reliable network that I trust❤❤❤❤❤ Thanks for the availability of Hills feed, it is not available in other pet stores
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October 5, 2022
We express our deep gratitude to Yanina Vladimirovna Marchenko for the professional approach to the treatment of our kitten Marcel! Yanina Vladimirovna is a very sensitive and kind person, a true professional in her field, thank you for your words of support during the difficult period of kitten's treatment for us! The doctor always answered our questions, was always interested in the condition of our pet! The doctor prescribed a very competent treatment, which helped our cat to stand on its paws and become the healthiest cat!
We sincerely express our gratitude for such difficult work, for attention, for timely assistance, for knowledge, for a kind heart and skillful hands!
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May 26, 2024
A full complex, a full-fledged hospital for animals. But in my opinion it is very expensive, every step, consultation, analysis, inspection, etc. It costs more than for a person in a paid hospital. They left my and my wife's entire salary, but the animal was not saved, not through the fault of the veterinarians, of course..
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November 23, 2023
I had to do an X-ray. Everything is fast, convenient and friendly. It was in the evening, but despite the fact that there was no doctor's appointment, and the transcript was later, they immediately reassured in words that there were no fractures and a surgeon was not needed. Thank you very much. Attentive attitude to the animal. Convenient parking.
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April 8, 2024
If you urgently need to save an animal, then this is exactly the place where it will be done, and promptly, you just need to immediately prepare your wallet, especially at the night rate. But the professionalism of doctors is certainly off the scale, they are great at everything, starting with the reception, and ending with all the specialists.
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June 4, 2024
I want to reach out to the management of this clinic.
29.05 our cat had an operation, a tumor was cut out (Murzik), oncologist-surgeon Venzelev operated, they gave us a cat with an ear sewn back on and, according to the doctors, he tore himself apart, they did not see. The cat was after anesthesia, with completely shorn claws. How can a cat hurt his own ear like that?
The ear probably won't take root, we didn't give a little money, but they gave us a cat without an ear! The surgery site is not even near the ear.
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December 16, 2023
On November 5, she operated on York, 9 years old at Maxim Alexandrovich's Kardash. The operation went well, the dog recovered and is not even limping. Many thanks to the talented surgeon and all the staff of the clinic at Bearing Lane 9 for their professionalism and humanity.
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May 31, 2024
Thank you very much Malevich Anastasia Alexandrovna for her sensitivity and professionalism, for her help in making a difficult but correct decision, for the human attitude to a lesser Friend - Timochka, and to us...
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January 30, 2024
They brought the cat to take blood tests before sterilization, the procedure was a success. A very good doctor showed how to hold, calmed the kitty, and judging by the cat, the procedure was carried out absolutely painlessly for her.
The only caveat is that it is not easy to get through for recording. Call at different times of the day on different phones, they got through only at 23 at night, which confirms the round-the-clock operation of the clinic))
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