Doctor Vet
382 reviews
October 7, 2024
"The cat abandoned the kittens."
Only in our case, a dog.
They went to the clinic with a limp: the dog accelerated sharply while running and, as we thought, sprained his paw.
Upon examination by Dr. Krovetsky V.V., a rupture of the PC was diagnosed and, as a treatment, surgery under general sedation, TPLO. During the appointment, the doctor said that there is a possibility of damage to the meniscus, and it seems like you can look at it during surgery.
The operation was successful, the suture is excellent, clear instructions on how to take care of the animal.
But after a month, the dog did not lean on the paw. Only when moving slowly. Moreover, there was a joint crunch when walking. There was no clear answer to our questions about what it is, whether the meniscus was checked during surgery /sedation and how to be now, except to do arthroscopy again under sedation.
There is an incomplete diagnosis before the operation. (Read in a hurry.)
We have to turn to other specialists.
Turn on your own critical thinking and gather the opinions of different specialists before performing surgery.
Good luck to everyone.
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August 18, 2024
It's a terrible place, the most that will help you get money out of you.
They turned to the vet clinic on 08/01/2024 with the fact that the cat was paralyzed (the cat was on a samovygula, disappeared for three days, found paralyzed on the street).
We immediately went to the vet clinic, they accepted it quickly, there are no questions about it.
They started an examination, took tests, did an ultrasound, doused with saline, anesthetized.
Then followed the doctor's speech, the cat had either a viral or a tumor (they did an ultrasound, but either did not look at the monitor, or did not understand what was on the monitor), i.e. they did an ultrasound, but they say there may be a tumor, it may be viral, i.e. giving 190 rubles, there is no exact diagnosis..The question follows, are there doctors there for sure or what?
It would be all right, we are all human, everyone can have mistakes, but they suggest putting the cat to sleep, since the cat will only suffer and die anyway. That is, in the vet clinic where they should save, they offered to just finish it off, bravo ...
I refuse to put the cat to sleep and take the cat away, buy antibiotics, painkillers on my own without a doctor's appointment, and oh Gods, after 7 days the cat gets back on its feet, after 10 returns to a full life.
We conclude: the veterinary clinic offers to euthanize a terminally ill cat (according to them), which returns to full life after ten days.
The review is honest about the "wonderful clinic with a rating of 4.9" and is aimed at thinking before contacting here, if I had listened to the opinion of the "doctor", the cat would no longer exist...
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September 17, 2024
I do not advise anyone to contact this clinic.We arrived late in the evening, the dog had seizures after giving birth on the second day. Absolutely indifferent attitude of doctors.They did not offer to leave the dog at the clinic, did not take a blood test, did not do an ultrasound, but offered to come and undergo all examinations in the morning.And at 6:00 a.m., the dog died. Just carelessness and irresponsibility, and also illiteracy. They didn't even realize that the dog was dying.These are the "doctors" there To clarify: the clinic is located on the Bearing Passage.
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September 15, 2024
We got an appointment with a doctor, Sofiyskaya T.V. Appointed an operation on the right eye, corneoscleral transposition.After her manipulations, the dog lost his eyesight, an infection was introduced, and there is a question of removing the eye.The clinic management does not see any mistakes in the work of this "specialist"I do not recommend this doctor.The diagnosis was made correctly, but the treatment was not provided with high quality and even with financial losses after her work.No one is immune from mistakes, it's just a pity that the clinic, together with Sofia T.V., is not able to admit this.
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5
August 29, 2024
Terrible attitude towards customers, when making an appointment with an orthopedist on the phone, they said that if you need an X-ray, it would be better if there were 2 people who could hold the puppy, but if there is no such opportunity, then this is not a problem and you can ask someone to hold it, in fact, after driving through the whole city by taxi, they turned back since one a person can't keep a dog and they can't ask someone to keep it either, after spending a lot of money on a taxi, I have a question, why say one thing on the phone, but in fact the opposite is true!
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4
February 25
The best vet clinic, let's go in the evening, the dog got a bone in his gum, the doctor is just a wizard, everything was done without anesthesia, Definitely Like
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February 11
I would like to express my deep gratitude to the neurologist Naumenko L.S. The doctor is polite, friendly, explained everything, answered all your questions.Thank you very much, all the best to you and professional victories.
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February 1
The best vet clinic! Competent doctors and administrators are just sweethearts! They will always support you !
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May 16, 2024
I would like to express my deep gratitude to the neurologist Sergey Leonidovich Naumenko (I'm very sorry if I misspelled my last name.) On May 1, 2024, we were at the reception. The doctor was VERY attentive, carefully conducted the examination, listened to everything, answered all my questions, accompanied me to the X-ray, explained everything clearly and clearly. After a while, he called, found out the condition of the dog and told all the tests.
Separately, I want to say THANK YOU to the head. The Department of Lines of D. N., who, despite his reception!! He gave us some time. I listened to everything carefully and gave my recommendations.
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March 8
We were with the dog because of allergies, only here we were able to help, we were in a bunch of clinics, but only here we were able to choose the treatment
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December 26, 2023
We have been using the clinic's services for 9 years. Wonderful specialists have repeatedly helped and saved. Convenient access to the hospital and good Parking. They are working around the clock now, which is very convenient!
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September 14, 2024
I had to go to this clinic, because it's the nearest one. The dog did not get up on its hind legs. They took tests, did an ultrasound, put on a drip, examined one doctor, then another. The result: they spread their hands, offered to come tomorrow, do the same and ..... handed over a check for a sooooo tidy sum. for what? There wasn't even any speculation.
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5
December 21, 2023
We contacted you on 12/15/2023 and were very satisfied! The diagnosis of our Shiney (diabetes mellitus) they were delivered in 2 minutes, took all the necessary tests, and prescribed treatment. For 5 days we went to the ivs at a certain time, which we had previously scheduled with the administrator. Sometimes they came a little earlier and we were invited to undergo the procedure without any problems. Our pet was treated like a native - everything was done carefully, professionally and as quickly as possible so that the cat was less stressed. Our doctor (Sofiyskaya Tatyana Vasilyevna) explained to us in great detail what and how to do next, calmed us down and taught us to independently carry out all the necessary manipulations. When we had some questions, we called her without any problems - she called us back at our request (for this you need to contact the call center and ask to leave a note for the doctor about the call. Who writes that it is difficult to get through - it is better to use Viber, it will be much easier and faster). I read a review where they were outraged about the fact that the amounts for services rendered are taken from the ceiling... I recommend such "smart" people to familiarize themselves with the price list in advance + you can always take a detailed printout from the administrator without any problems, where everything is indicated in so much detail that there is not a single question left! And who writes that it is expensive - there is always a choice, this is not the only vet clinic and everyone can decide for himself where it is more profitable / cheaper, etc. Everything is voluntary)) In general, thank you so much for having Dr. Vet with specialists and service of this level and endless thanks for saving our "child"! We are only here for YOU!!
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March 27, 2024
Hello! It used to be much better, now in a stressful situation they can include in the bill what they did not do to the pet, although when they came to the procedures the next day, they recalculated and returned the money, but still the amount is not small and the sediment remained (it's good that the brother noticed and asked for a printout of the procedures performed by the pet at that time)Regarding the cardiologist, I would like to have no problems getting to them, otherwise they don't work on weekends, they don't work at the bearing at all on certain days all the time
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August 24, 2024
I liked the clinic.Everything is beautiful.The staff is attentive and polite.Professional doctors.All the equipment is available.X-ray, ultrasound, etc. Around the clock.!!!The prices are appropriate))A good clinic!
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2
January 18
We had an ultrasound of the heart from Dr. Voronets, put the sensor on and immediately found the problem, they didn't find anything in another clinic! Thanks!
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June 29, 2024
Thanks to the doctors, they saved our cat. An excellent clinic, they also receive emergency services. But it is better to make an appointment in advance, for a week or two in advance. Administrators will always help. All good doctors are specialists.
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March 2
Fuck my cat. There weren't many chances, but the doctors did it. Many, just huge thanks to the doctors.
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July 1, 2024
Good doctors, friendly staff, cozy atmosphere. They asked for help for the cat, prescribed treatment and after a while called back to ask about the animal's well-being.
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August 14, 2024
The cat fell from the 9th floor, was on the verge, all front paws were broken and a bunch of other problems.
At first, he was moved away from the abyss in the clinic, and then the surgeon Krovetsky performed an operation at the highest level, and the cat from a state where he does not walk at all, but only lies, after 1.5 months he already runs without a limp! Thanks to the surgeon and the rest of the doctors. Excellent clinic and specialists!
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October 5, 2022
We express our deep gratitude to Yanina Vladimirovna Marchenko for the professional approach to the treatment of our kitten Marcel! Yanina Vladimirovna is a very sensitive and kind person, a true professional in her field, thank you for your words of support during the difficult period of kitten's treatment for us! The doctor always answered our questions, was always interested in the condition of our pet! The doctor prescribed a very competent treatment, which helped our cat to stand on its paws and become the healthiest cat!
We sincerely express our gratitude for such difficult work, for attention, for timely assistance, for knowledge, for a kind heart and skillful hands!
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February 8
Excellent veterinary clinic!!!! Thank you so much for your attitude towards the animal!
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November 23, 2023
I had to do an X-ray. Everything is fast, convenient and friendly. It was in the evening, but despite the fact that there was no doctor's appointment, and the transcript was later, they immediately reassured in words that there were no fractures and a surgeon was not needed. Thank you very much. Attentive attitude to the animal. Convenient parking.
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May 26, 2024
A full complex, a full-fledged hospital for animals. But in my opinion it is very expensive, every step, consultation, analysis, inspection, etc. It costs more than for a person in a paid hospital. They left my and my wife's entire salary, but the animal was not saved, not through the fault of the veterinarians, of course..
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4
April 8, 2024
If you urgently need to save an animal, then this is exactly the place where it will be done, and promptly, you just need to immediately prepare your wallet, especially at the night rate. But the professionalism of doctors is certainly off the scale, they are great at everything, starting with the reception, and ending with all the specialists.
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June 4, 2024
I want to reach out to the management of this clinic.
29.05 our cat had an operation, a tumor was cut out (Murzik), oncologist-surgeon Venzelev operated, they gave us a cat with an ear sewn back on and, according to the doctors, he tore himself apart, they did not see. The cat was after anesthesia, with completely shorn claws. How can a cat hurt his own ear like that?
The ear probably won't take root, we didn't give a little money, but they gave us a cat without an ear! The surgery site is not even near the ear.
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6
February 27
It is impossible to get through to the call center, you need to sit on a first-come, first-served basis almost until closing time because there is no one to receive you.
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January 30
In this "corporation", boorish attitude reigns everywhere: from the reception desk to the specialists. I can't get through forever. I would never want to deal with them again. If you want to be a customer-oriented organization, then pay attention to the quality of service: watch the camera footage and take action. There is everything for this, if there is a desire. I don't see the point in writing anything. Take it and figure it out!
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January 16
Like all clinics, everything is generally good, but like everywhere else, the price tag is not small
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December 16, 2023
On November 5, she operated on York, 9 years old at Maxim Alexandrovich's Kardash. The operation went well, the dog recovered and is not even limping. Many thanks to the talented surgeon and all the staff of the clinic at Bearing Lane 9 for their professionalism and humanity.
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August 3, 2024
A disgustingly boorish employee at the pharmacy, opaque pricing for clinic services. There was also a normal comfortable experience (once, chipping), in other rare cases it is bad or very bad, we have not applied for a long time. However, here I had to go to the pharmacy and again had a consistently unpleasant contact)
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4
May 31, 2024
Thank you very much Malevich Anastasia Alexandrovna for her sensitivity and professionalism, for her help in making a difficult but correct decision, for the human attitude to a lesser Friend - Timochka, and to us...
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January 30, 2024
They brought the cat to take blood tests before sterilization, the procedure was a success. A very good doctor showed how to hold, calmed the kitty, and judging by the cat, the procedure was carried out absolutely painlessly for her.
The only caveat is that it is not easy to get through for recording. Call at different times of the day on different phones, they got through only at 23 at night, which confirms the round-the-clock operation of the clinic))
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December 23, 2024
It's amazing cynicism to sprinkle salt on the entrance group, they come to you with their bare paws, didn't they find any sand?
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February 5, 2023
We always come here to see the wonderful doctor of Sofia Tatyana Vasilyevna. I am overly grateful to her for all the lives saved, professionalism, and a real kind heart! My cats have had their eyesight saved many times, although in our clinics in Mogilev they said that the eyes were going to be removed. But thanks to Tatyana Vasilyevna, everyone remained sighted, with eyes and found their loving families)) I am very happy that one day I got an appointment with her! Thank you very much!!!
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October 27, 2024
A reliable network that I trust❤❤❤❤❤ Thanks for the availability of Hills feed, it is not available in other pet stores
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September 16, 2023
Thank you for saving my dog from Pyroplasmosis. Please write out a bonus for doctors.
Unfortunately, the Foresto collar, which we purchased earlier, did not help now, and the dog got sick. They didn't even understand what was going on at first, because she is always so tired after the village: she runs and can't be seen for a day.
Then they thought that she had eaten enough potatoes (there were cases that day, and they chased her away from potatoes that the dog tried to eat).
The alarm was sounded when the urine turned dark, and the dog itself stopped walking up the stairs on its own and looked around to be picked up.
That's when we came here. The price for the first reception was impressive (200 + rubles), but the subsequent ones were not so shocking.
As a result, the dog is now eating well, and has completely returned to his former life.
Minus only for the fact that in the evening we arrived around 22 o'clock, we were oriented to wait at 1-1.5 hours, but instead it took about 2.5 hours due to the extraordinary.
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July 27, 2024
Not everywhere there is a doctor for rodents (we have a dwarf rabbit), but here there is. The staff is very attentive, data on previous visits is saved.
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November 25, 2022
A wonderful veterinary clinic. there is a vetapteka (shop) where you can immediately buy some of the necessary drugs or things.
There are many specialized specialists, as well as a wide range of tests that can be passed. there are invited specialists.
They can send your analyses electronically upon request.
The only problem is getting there by public transport.
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April 2, 2024
Excellent clinic, professional doctors, friendly staff, convenient access and good Parking
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January 29, 2024
A good clinic, courteous staff. Compared to other clinics, the prices and service are excellent. They took biochemistry and paid about 50 rubles, and in another clinic 103 rubles. The difference is felt.
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5
December 1, 2023
The kitten was vaccinated, warned about side effects for 12-48 hours, in fact the cat was ill for more than three days, it is unrealistic to get through here! We went to two other clinics where they said "4-5 days of lethargy does not go away and appetite does not appear, very strange, this happens rarely, and if the vaccine is bad," they did an incomprehensible "Biofel", which they said only at the reception itself, allegedly "the best of all"!
Called three days in a row, no one bothered Raise it up! The workload is high - but in three days it was somehow possible!
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March 21
Competent doctors will always help. Thank you for your hard work
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January 22, 2024
There were 2 times, after 21 00 I didn't like it terribly...starting with the administrator and ending with the doctor...they didn't do anything at all ... they offered to go to another clinic at night, do an ultrasound of the abdominal cavity and an X-ray, since the cat abruptly refused to eat and did not allow me to touch the stomach, and at my insistence, the temperature was measured, and the doctor himself did not know about it...and just because of my indignation, then what are you after?
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July 24, 2024
The veterinarians are competent and responsible, the pharmacy is also excellent, they helped very quickly when the dog started coughing
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May 29, 2023
A very good clinic. Friendly staff. The service is at a very good level. Timely assistance and treatment by a doctor were provided. Thank them for their help. I am very grateful to them . thank you.
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May 17, 2024
The reception room for those in need of help is a little small. I had to stand, as all the seats were occupied by the owners with pets. I almost didn't have to wait, everything was clear and fast!
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February 1, 2024
A call to nowhere.
A beloved pet has suffered a serious injury: arterial bleeding. Attempts to call the clinic from 19:30 were unsuccessful, any of the specified numbers on the site is silent. The promise of the answering machine that the first available operator would call me back turned out to be a LIE.
If your PET is DEAR to you, do not waste precious time, because every minute of waiting is the life of your pet.
Take care of your pets.
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July 18, 2023
The staff is very polite. They did an ultrasound for the dog, after visiting the doctor, she explained everything in detail. The attitude towards the animal is just super. Thank you so much for having bb.
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March 3
One of the best vet clinics in the city with pleasant, competent and competent staff
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