Doctor Vet
382 reviews
July 3, 2022
I have suggestions. Put a speed limit sign or speed bump at the entrance to the lane where the clinic is located. People RUSH to save their pet, often speeding, forgetting that children may be in their way. Also, I think it would not be superfluous to introduce a position in your company as a "sober driver". Argumentation: when an animal dies, the driver gets behind the wheel in the strongest emotional shock / shock, which can lead to an emergency on the road, since in such a state the driver cannot correctly assess the situation on the road. Let's make our world a little safer together.
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April 12, 2024
Excellent clinic, qualified staff
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October 7, 2024
Busy as... You will never get help promptly.
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October 31, 2023
We were only at the doctor of Sofia, impressions are only positive, does not give unnecessary appointments, everything is necessary
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August 29, 2022
Clinic for hamsters. The surgeon spent a long time typing answers to stupid questions that had nothing to do with urgent treatment at all, while my outpatient with a torn wound (ran into a fence) was bleeding. Then he said that the dog would be examined only when it lay down on the barrels and folded its paws. The arguments that this can be achieved from my dog only under anesthesia did not help. I rushed off to another clinic, where female surgeons helped us in a standing position. And let the white-handed man in Doctor vet serve hamsters
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September 18, 2022
Good service, excellent specialists, receptionists are sensitive, understanding, pretty girls, they will always help and get into the situation
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October 7, 2023
The antibiotics prescribed to the dog are not compatible with harmon. Moreover, it was the only type of antibiotics that are not compatible!
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January 12, 2023
We visited ophthalmologists and liked everything. But it is simply impossible to get through to the administrators (reception)!!! Clarify the appointment, cancel or reschedule the appointment..... Moreover, the doctor said, if you have any questions, call, the results of the research will be ready, you can also call. And how do I get through?????
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August 15, 2022
A disgusting clinic. It starts with the fact that there is an online (!!!) recording on the site, but when you send an application for recording, after the operator calls, it turns out that there is no such time. Then why is this feature implemented on the site??? I can't get through all the time. There is always no administrator at the bearing 9. There is one queue at the checkout for those who pay and those who receive.
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March 5, 2022
they brought a dog with poisoning, gave an antiemetic injection, took 77 rubles for it, and told where the dog hurts, it was very confusing how they determined it, if the dog did not react to any pressing on the stomach, that is, they decided to charge money for another procedure (ultrasound), it is clear that this is not an unnecessary procedure but in I decided not to do it at this vet clinic, as it is too expensive and I doubt that it will give any result. I would like to draw attention to the nurse who performs her duties as a prisoner in the zone, a facial expression full of hatred for animals, injecting the needle under pressure came out, well, you need to make sure that inserting it back the needle did not prick previously unaffected tissues, I barely held the animal, it only helped that the dog was exhausted, but She was in pain.
Not all the specialists there are bad, but it turns out 50/50, for about 6 years I have been using their services only because they are close, but after this incident I decided not to visit this institution anymore.
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January 21, 2022
The service in general is not very good, the admins at the entrance are not very professional, they spoil the picture initially, I personally was negatively configured from the entrance, I will not visit without urgent need, prices are only spoken at the end of the procedures, everyone points to the price list "see the price list" and repeat it endlessly, as a result, the price still does not converge with the contract. In general, if the doctors are even more or less, then the reception staff and prices are not very encouraging. Of course, they helped the dog, thank you, they operated well, but the general impression of Dr. Vet is negative.
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February 1, 2022
The disgusting work of coll-centr. When registering the animal, the mail was indicated where you can send the tests. There were problems with the e-mail box, and the staff was offered another address where they could forward the tests. To which, I received a refusal, they do not forward, and if you want to get an analysis, then you need to go to the clinic or again come there to write a written application for a change of email. Probably only the clinic staff are working, and the patients are unemployed and they have a lot of time to get paperwork from one end of the city to the other. Most likely, the employees remained in the Stone Age, while the whole world is widely using information services, Or most likely the employees are so lazy that it's hard to lift a finger once again and the principle is Everything for the client! they are completely unfamiliar))
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November 28, 2023
An hour and a half with an ophthalmologist with a bunch of examinations, tests, tips and recommendations is not something that is expensive, it shows the attitude of doctors to the health of your pet. I really liked it! Soon to a new doctor for further examinations and recovery!
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September 16, 2024
A good round-the-clock clinic.
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March 24, 2022
Today, on 24.03, the cat broke his paw at night, we arrived at the clinic at night at the address: Bearing ave. 9.
They injected painkillers and told me to come to the surgeon's office immediately before 14:00. There were no coupons for the same day, but they told me to come anyway. I arrived at 11:00, sat for more than 3 hours. When asked when we would be accepted, we were told that between receptions, however, as a result, we were accepted the very last. I missed more than 10 people behind me, who came much later than me. We have an ambulance and a very sore paw, but we were told that everyone has fractures and sore paws (however, they have coupons, but for some reason we did not have them). Previously, I had a good opinion of the clinic, now it has changed. The unresponsive staff is very frustrating. I have no questions for the doctors.
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April 25, 2022
Many thanks to the entire intensive care unit and personally to neurologist Dmitry Strok. They saved the dog. They performed a complex operation on an open spine, removed a hematoma and returned the dog. It's been 2 months now. The dog is recovering. She walks on three legs by herself. He tries to get up on the fourth one)). Although by all accounts it should have been... Once again, many thanks to all the participants in the rescue of a husky named Maya!!!)))
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August 19, 2023
The best clinic in Minsk is open around the clock. An increased rate is valid from 21.00 to 9.00, please note.
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November 2, 2023
We switched to permanent service here, because professionalism is higher than in other places.
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October 28, 2022
But they brought my cat to the last stage of cancer, from June do this, do that, come back in a month....as a result, I feel I need other,, eyes,, and ....the verdict is now on chemistry and the prognosis is lethal, I'm not talking about money, it doesn't matter to me, but the cat can't be returned, and it's so pathetic. I'm just here.
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September 3, 2022
We have been to the clinic with the cat many times: we were vaccinated, sterilized, treated/sutured.
Every time I came across different doctors, and they were all just wonderful. Professionals in their field, attentive and friendly.
The operation was performed by Vladimir Krovetsky. Everything went fine, without complications, the seam was very small and healed quickly. The cat is healthy and cheerful. Thank you very much!
I also want to mention the girls at the reception. Despite the large flow of visitors, they work clearly and harmoniously, well done.
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March 23, 2024
Very expensive. Prices are through the roof. It's time to check and put things in order.
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December 26, 2022
A great pharmacy. The seller is in his place, the product range is good. I bought nail clippers.
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October 16, 2024
I took tests there with the cat, they said they would send them today / tomorrow, as a result, I had to request them myself... It is unpleasant, however.
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September 29, 2021
I am a frequent visitor to this particular clinic on Bearing, 9 - I treat an animal with an excellent doctor from Sofia T.V. About the clinic itself, the opinion is ambiguous - there are a lot of extras.sales, marketing. I will note separately that their laboratory is at a high level - animal analyzes are done quickly and accurately. Again, they have very pleasant discounts - on September 28, rabies vaccination for 1 ruble (the usual cost of the service is 15 rubles).
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June 10, 2022
A small pharmacy in the veterinary clinic of Dr. Vet. There is everything you need. This is especially important when you need to give your pet an urgent injection.
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February 28, 2023
Quickly, clearly, I came on time, I had a doctor's appointment, both I and my four-legged friend were satisfied!
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July 20, 2022
The clinic is good , the doctors are good too , it can be seen that they don 't care .
Prices bite , especially at night .
I understand how to earn a living .
But as a rule, not every owner can financially withstand the treatment of a pet, otherwise everything is OK
+ they save you at night
It really saves )
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May 14, 2024
Everything is fine, it works fine
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July 28, 2023
Everything is great. I am grateful that we put the dog back on its paws. "Mike" is a Belgian shepherd dog.🔥👍
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August 15, 2021
Thanks to the Doctor Vet clinic (Bearing Passage, 9) for saving our (now ours!) life the cat of the Canopy!!!
Words cannot describe our emotions — the whole family is happy!
Only in this clinic did the doctor undertake to operate on such a difficult patient as Senya was after being hit by a car by some very caring people (they ran over and threw him on the side of the road)... Senya survived, lay down for a week (until we found him), after an examination, a full set of problems turned out — a hip fracture, a burst diaphragm, displacement of all internal organs, one lung completely inoperable… They did not refuse us (no one undertook such an operation), they took it up and saved us!! Just 20 days after such a difficult operation, our Senya does not just live — he lives a full life, is active and mobile, as if there was no horror that happened to him!!
Thanks to the entire team of professionals (separately — surgeon V.V. Krovetsky and anesthesiologist N.I. Karkina) working it is in this clinic "Doctor Vet"!!!
(in the first photo - Senya immediately after surgery, in the second - 20 days later)
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August 1, 2023
We came at night with a dog, we were quickly accepted, we gave an injection, we consulted well
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November 10, 2022
The staff is excellent, attentive, they help to cure the pet.
The trouble with the Call Center is that it's impossible to get through from the word at all. Attempts were made on different days of the week, during working and non-working hours.
I lowered my star just for that
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January 1, 2023
The vet clinic is good, but sometimes they do procedures that are not necessary at all. The appointment is always on time. Located far from the city center.
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January 18, 2023
I got a very good doctor. On the same day, the ears were also made and tested. But we spent a lot of time. The girls at the reception are very nice, they offered water to the dog
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February 5, 2021
I want to express my gratitude to the clinic “DoktorVet” and personally to Vladimir Vladimirovich Krovetsky!
Thank you very much for your sensitivity, understanding and professional approach not only to the pet, but also to the owner.
We treated a puppy named Ruth, the doctor at another clinic could not advise us in any way and we turned to the Doctor's office (we had to take the dog to the other side of the city, but it was not in vain!)
The operation went perfectly, after we were told in great detail about the problem that Ruth had and thanks to the efforts and knowledge of Vladimir Vladimirovich the dog is now healthy and cheerful.
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December 3, 2023
Excellent doctors, highly qualified care.
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August 26, 2022
Since 2005, we have been serviced in DV. An excellent clinic with excellent specialists who love animals.
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June 1, 2021
I've been there many times. The employees are pleasant. The prices bite a little (but it's for whom). I would like to note that there was a case when I came with a dog for an appointment, the doctor was busy with the operation. I had to wait for about 2 hours outside, because my doggie is not very friendly with others. In general, considering that I was in another one and there was a feeling that money was being sucked out, I can recommend it.
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May 8, 2022
With pets only here. I like the service. There was a nuance, but the doctor called back herself, said that she had made a "blunder", apologized and returned the money. Although I didn't ask for it. And I didn't even think to be indignant. Fortunately, her mistake was noticed by her on time and promptly eliminated in another clinic) on the recommendation of this doctor.
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November 15, 2022
I arrived at night with a sick cat. Without even examining it, they stupidly sent it to another clinic, citing the lack of an X-ray. And the cat didn't need it, as it turned out. The diagnosis could be made only by examining.
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October 5, 2022
The payment item says that it is fashionable to pay with an online shopping card, alas, this is not the case. The courier arrived with the terminal, too, it is impossible. I called the organization, promised to clarify and call back, alas. Don't come here, horns and hooves
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September 14, 2021
I turned to the Twisted cat (which cannot be returned ) . The cat is 13 years old and behaves like a dog. She is our family member.
The cat began to breathe with her stomach on Sunday, but not very often, due to inexperience, she thought that she might have eaten something wrong. On Monday, nothing happened, I took it in my arms and went to the free one by 8 a.m. on Oct. There was no equipment there, Dr. Vet advised.
The cat is having a hard time taking a taxi and = heavy breathing .
we arrived at Dr. vet with a referral from the free reception desk and immediately try to impose additional decryption services .
They sent me to rengen and made a wonderful doctor who works on rengen . He explained that the cat was suffocating, it was necessary to pump out the liquid . Realizing that there was nowhere to run, I stayed there, even though I didn't have much money, I took everything I had at home and went, but I only have 150 at home.
I was sitting at the reception, the cat in my arms suffocates to the administrator without a difference, after half an hour of sitting when she was already breathing with her mouth open and her tongue and I raised a panic , attention was paid to me.
No one talked to me, asked nothing, they took me to pump out and I did everything accordingly, hoping that this would help, because the cost was immediately said 200 rubles .They didn 't ask me about anything , how I ate , how I ate , etc. They told me to wait an hour , I went to the exchanger , they showed me the liquid that was pumped out , it became a little easier for the cat . Then they told me to leave at the hospital for examination , again , no one asked anything .
They slipped the document and said 300 rubles before 8 pm in the hospital .
signed went left the cat (do not leave the pet )
the call at 12 tachycardia stopped the attack , she is unconscious. later, the doctor called and said the serious condition was clearly due to which he could not answer and also said that he would rather need to be with them tomorrow for the cost of + 300 rubles, to which I said that I had paid before 8 pm (for the last money ). You won't believe it, after 30 minutes they dialed me and told me that my beloved cat had died in 13 -13-30 It was. They resuscitated her, but nothing was possible . Later, in tears, I dialed their number and asked for the cost of everything. No one answers me for the cost, but they immediately impose funeral services. No one is calling back. as a result, I went to pick up all the pennies and the child without knowing the cost.
Before I picked it up, I paid 277 rubles . The doctor who dealt with my cat clearly did not answer because of what. As a result, I do not know whether they examined her alive or dead.They investigated , but did not provide help .
And at 14:09 I dialed the doctor, she said the heart, etc. although everything was OK on the ultrasound, but they did not provide help. And also, as a reproach to me for what such money the doctor casually said if we had received a response from my cat's heart, everything would have cost me 1000 rubles . So I should probably thank them for those who stupidly knock off money.
going online and thinking about the tests, I realized that Hyperthyroidism had consequences for her.
Doctors, you need to learn to think for yourself , and not rely on the cool equipment that you so brag about and send to Gursky if you don't like the cost . More than one injection of treatment .
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May 2, 2022
Excellent clinic. Doctors are professionals in their field. Thank you very much for their hard work, responsiveness, and caring for the pet. You are super Doctor Vet!
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December 28, 2024
One of the best vet clinics in Minsk today!
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November 9, 2021
They carefully sell food that is not available on official websites. Akan's food. Probably a fake. They are brought from Russia from Mytishchi and sold under the Akan brand. The packaging completely does not correspond to the original one either on the website of the Akana feed manufacturer or on the official Akana website in Russia. The composition differs from the official data provided on the websites of the manufacturer and the official representative in Russia.
The goods were delivered to me by a courier in some kind of sausage box, tightly wrapped with tape (so that I probably did not immediately detect the fake). I immediately had a question and even asked the courier that it might not be my product. Why pack two small packs of 340 grams of feed in a box and wrap it so carefully with tape?
They don't want to pick up their goods, I need to go to their office myself, spend my time, money on travel, and take time off from work... That is, it is not clear what kind of food was sold, but I have to return it myself, they say, they make concessions to me, otherwise we will not take it from you and will not refund the money. And the fact that I can apply to the consumer protection committee with my claim, and then I don't know how it will end for them - they don't care.
I received an offer to provide me with certificates)) they will print on a printer like these packages, in the hope that the buyer is stupid and will believe the bright piece of paper.
Be careful when ordering feed from this chain of stores.
The outside of the feed on the screenshot is circled with a red line, such food was brought to me. Although the original packaging is the first photo on the website.
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August 31, 2021
Excellent veterinary medicine, there are all possible necessary medications. Qualified specialists are always available. The variety of toys, food, etc. makes your eyes run away.
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December 3, 2022
The cat was brought in around midnight, examined, an IV was left in the oxygen box overnight, an X-ray and the doctor turned out to be very competent. The tailed patient was still waiting for us...
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June 15, 2022
They provide a wide range of services for the diagnosis and treatment of animals, but they are focused on sucking money out of your pocket by playing on your love for your animal. There are a lot of "ushi-pusi" with the imposition of additional services.
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March 28, 2021
This is not the first time we have contacted the Doctor Vet clinic. We always got to good, competent doctors. We are mainly treated on Skripnikov. Today, on 03/28/2021, my dog and I came for injections to the branch on Matusevich (t k near the house). I have negative impressions! Shelepova's doctor took it (she was on a replacement). They were recorded by 16:30, they arrived about 10-15 minutes before the scheduled time. As a result, we got to the office only by 17:00. The doctor mixed up the drugs (thank God she did not start injecting), the dog became nervous and the procedure of ivs and injections itself was, to put it mildly, very slow (although everything usually goes well, not for the first time we do it). The dog was very difficult to calm down. I understand that everyone has bad days, but with all this, the doctor did not even apologize. I would like to note that the cost of services in the clinic is not small. Just a lot of wasted nerves. We left at 17:30 somewhere, although there were already people in line behind us. I wouldn't want to go to her office next time.
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October 26, 2021
Terrible clinic!Dear owners, don't go there
We treated the dog for half a year, took tests every 3 days, visited different doctors (neurologist, cardiologist, etc.) did everything possible
As a result, the dog did not feel any better
They were just sucking up money
As it turned out later, the treatment was prescribed incorrectly, even the dosage was incorrect
After many unsuccessful attempts to find out the cause of slbaki's disease, we turned to another clinic and there they already answered all our questions, made an accurate CORRECT diagnosis, prescribed treatment and the dog became much better
It turned out that the dog had heart problems and a lot of negative consequences due to the fact that the dog was not properly treated
Cardiologists said that everything was fine with the heart
but
No one will return the dog's lost health, time and money to us
People, please don't go there.
You will lose your pets !!!!!!
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