We ordered three doors with thermal rupture, we were looking for a budget and fast option, and we got there successfully!
Great company! I recommend you to cooperate!
The stated production time is 20 days (according to the contract 30) and despite our quantity, the doors were manufactured and installed on time 13!! Days , which made us very happy !
Everything is clear, accessible and beautiful! Thanks and best recommendations.
I live in Gomel, there was no opportunity to come personally and choose the material from which the door was made. I ordered an entrance door to a private house via the Internet on December 26. They offered many finishing options. The door is expensive, I liked the fact that they give installments. In Gomel, installments are not provided through the store, and running through banks to issue installment cards is another hemorrhoid. I did not particularly count on beauty (I have already encountered interior doors and window installations, issues had to be resolved through the court, deception, stress ... and the rest). The door layout was dropped on two sides via Viber. So wait for what they bring. The door was delivered on time (the production time is 20 working days), when they began to unload it, I was just amazed, I did not expect such beauty, positive emotions "beat" over the edge. Special thanks to the delivery service, the door is very heavy, they helped to bring it in and put it in the room. Thank you "House on the rock" for the positive emotions, thank you for your honest installment plan.
I ordered the Ilion door. Within the warranty period, the outer layer peeled off. I rang the bell, sent photos and an inventory of the door. They promised to help, but they were deceived. They spat in my soul and trampled on me for only 2,600 rubles.
The production, delivery and installation were very pleased. They were delivered and installed in Oshmyany. To be honest, I was ready that the installation would take half a day, but we managed it in an hour. Pleasantly surprised. The door is beautiful. Time will tell how it will be in operation.
They install doors terribly and, in general, poor customer service - they take a long time to answer, sometimes they can't get through at all and everything like that. If you have a problem with the door due to the curve of their master's work, you will not achieve anything, you will have to solve all the problems for your money
I don't advise anyone to order doors in this organization, I can't say anything against the quality of the doors, it's good, but the attitude towards you as a customer is terrible, if you have any problem after installation, then you won't get any solution from them, they don't pick up the phone, if someone answers, they say that all questions are to the director, and the director is never in the office. It's better to look at the doors in another company, save your nerves.
I ordered an entrance door for myself, which I can say is good and kind!
And it was installed quickly and promptly.
And the price is reasonable.
Yes, and I live near Mololechno, so there were no questions with delivery either.
I recommend
I was looking for double-leaf doors where I can buy, but unfortunately we have a poor choice, then under a tree, then some kind of collective farm, while for such money as if I bought a car, I found the company "House on the rock", they have almost no choice on the site, this is certainly not very, with their potential they could have done it, the door was made to order in the color I wanted and the pattern, the door is strong, no questions asked, thick as I wanted, less money came out than planned.
It's just a tin, not an enterprise. The measurer promises that, by agreement, everything will be done quickly and on time, it is impossible to get through to him when you get through to get specific information, it is impossible to refer to the office or to production. At the office, the head of the department (from the words) Svetlana pours such verbal diarrhea that it is impossible to insert a word and, again, no specifics, I motivate that they are such serious manufacturers that the whole republic orders products from them. If you're ready to fight this, hit the road!
We ordered an entrance metal door.
The model and color of the door, both the outer and inner sides, were discussed with the measurer. He said that they would do as we want, everything was written in the contract.
We waited for the door for more than the specified period, but that's okay.
We came to install it, but the door is not the same at all. The color of the door is not the same, the interior did not correspond to our agreements. No one answered the phone.
We decided to make concessions to the company and installed the door that was brought.
A few days later, the company got in touch. According to phone calls, the company claims that the cost of the door is the same as what we ordered. But it's much simpler, so I'm not sure if the cost is the same.
As a result, the overall impression is negative.
You pay for one thing, they bring another.
I don't plan to order anything else from them.
Sharaga. I ordered the doors back in October. Thank God it's already December. No doors, no greetings. On the phone they are talking some nonsense about the proximity of NG. What does NG have to do with October? If you want a headache and trips to the courts to return the down payment, then you should go to the "House on the Rock". It won 't be boring!
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Алексей Савич
Level 11 Local Expert
October 21, 2023
Ordered the doors. The office showed samples of materials. The master arrived for the measurement on time, as agreed. The doors were brought even a little earlier in time.
Hello, the doors were done on time and practically what they promised, but the measurer said that we would make the handle and locks for the scoundrel with the surface, but alas, they did as everywhere. Secondly, the box was scratched in three places during installation!!!
The price on the site and in real life differ, the contract is concluded on behalf of the sole proprietor, the production period is a month and then the installation is a month (be careful in the contract), after two months the phone stops being used. Not unscrupulous, they refer to the corona virus.
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Viktoria R.
Level 3 Local Expert
October 26, 2021
I ordered the door to the apartment according to individual parameters - we have a non-standard opening. They were done quickly and efficiently, brought and installed quickly too. All employees, from the measurer to the installers, are very polite and pleasant. Thanks to the "House on the Rock", I will recommend you to my friends!
I want to thank the House on the rock for the reliable front door! I liked the service, they quickly called back when they left a request, the measurer arrived at a convenient time. The door was installed quickly and the garbage was removed. Well done!