We just returned from the Doszhan recreation area
The rooms are really nice, the area is clean, the beach is sandy, the advantages are over.The TV does not work in the rooms,the air conditioner runs like a stream,there is no cleaning (they will ask you what to clean here),there is no kettle and glasses, the service is 000,the food for breakfast and lunch is worse than in hospitals,for dinner if you want to have dinner there, you will receive your order very soon,pay attention to the payment by A local card may charge a larger amount.A big minus of the playground, it is very small and is about to turn into a house of cards.In general, we calculated for such a price (it was the most expensive hotel) to have a good rest, but in fact 👎
The hotel itself is normal, everything is modern. The rooms are beautiful, but our room sometimes smelled of sewage. 😬 We also need to work on the service and service, breakfast and lunch were waiting for half an hour. To be honest, the food is not varied, then pasta with gravy, then rice with gravy 😄 for breakfast, the same porridge and omelette. They brought rice porridge, and there is half a cup of liquid and rice itself at the bottom. In the morning they bring bread and rolls, but they are dried up. Unfortunately, they do not give anything for lunch, you have to order yourself for a fee.
The worst hotel in my life!
The attitude towards visitors at this hotel is striking in its lack of professionalism and complete lack of respect.
Administrators Tatiana and Margarita clearly do not understand how to treat clients.
At the hotel, we chose a package with breakfast and lunch included, since there were eight of us, and eating outside the hotel would be very difficult. However, we soon found out that 29 people had been poisoned in this hotel! We immediately asked the administrators if this would affect our vacation, to which we received the answer: "Yes, everything is in normal mode." But in the end, there is no restaurant, there is nowhere to have a snack and all eight had to look for a place to have a snack. Any self-respecting hotel would have warned guests about such a situation in advance to give them the opportunity to find alternatives.But that's not all.
Today, the receptionist came up to the table where my mother and aunt were sitting, and allowed herself insulting remarks about them, calling them "mares" and advising me to go to a cosmetologist. It's hard to believe that a hotel employee can afford such an attitude towards guests!
This terrible behavior of the staff is unacceptable, and I strongly recommend avoiding this hotel to anyone who appreciates decent service and respectful attitude.
I AM VERY OUTRAGED! you can wait for the video in TT