I decided to order two pizzas in a combo on Tuesdays, not only was the delivery constantly postponed, it took 2 hours and 20 minutes, but they also brought the wrong pizza!!! They brought 2 identical ones, the guy was upset because he wanted a specific pizza, so also such a waiting time for a cold pizza, it's terrible, I won't order anymore, I got this promo code for pizza
Everything used to be great. Today we decided to order pizza, we didn't even place an order in an hour. It's been more than 14 hours since the order was placed, and they didn't even announce that there would be no pizza. Although the waiting time was 45 minutes. It's a shame, I won't order any more here.
We ordered pizza on 30.10.24 by 19.15 for the child's birthday. The order number is 1171194. The holiday was scheduled by the minute. The delivery was delayed for 20 minutes, but judging by the reviews, we were still lucky, they write that they are delayed for an hour or two. And it would be fine if the problem was only 20 minutes away...
The pizza arrived cold, dry, tasteless, there was indecently little filling, it was difficult to call it pizza, it was very embarrassing in front of the guests.
The children were ordered nuggets, and they refused to eat them, saying they looked like boiled potatoes.
The courier is generally a separate topic, we thought he would fall asleep while he gave the order, he was in no hurry from the word at all, neither hello nor sorry for the delay, he only announced the amount.
There were delays before, but it was warm and edible.
I do not recommend this pizzeria.
I made an order an hour passed, as a result, the delivery time passed a long time ago, I decided to call peacefully and find out how long the order would be delivered, the guy replied that in 10 minutes the order would be with me, another 20 minutes passed, I decided to dial again this time the girl picked up the phone and again I was told to wait 10 minutes, 15 minutes passed, I dialed the phone the guy picked me up again and put me on hold for another 5 minutes, after which he said that I should wait 15 minutes again
You're kidding me!
This is some kind of joke
To clarify, the initial waiting time was 36 minutes
You are normal in general, I waited for 2 hours !!!
As a result, they did not even apologize to me for waiting
I ask the management to pay attention to this situation!
I want to note that the pizza arrived cold and dry
And this means that they simply forgot about it or scored it !
The pizza is delicious(hot)straight from the oven, it's better than home delivery, it's usually barely warm there. The staff is very busy with delivery, they do not pay attention to visitors in the hall until the day before yesterday, they all need to ask the cups to come to the cashier to punch something else. It was hot in the hall, there were no free tables, until the bird was ordered, a table would be vacant, I had to ask for a drink right away, without waiting for pizza. The kitchen is open, you can watch how pizza is prepared, the children liked it.
Delivery is late periodically, if the payment is online, the promo code for a small pizza is not sent, and the sauce is often forgotten. I've been waiting for delivery for over an hour now. Terrible service. Even though my son loves pizza from this pizzeria, I think this is the last order(
It's a disgusting place! The staff does not react at all to screaming and inappropriate visitors, there is very little space. We took 2 pizzas, each with half-baked dough, the mushrooms were undercooked and tasteless. It's worth One star just because you can't put a zero. I don't recommend it.
I give one star only for the service. The website is terrible, and so is the app. The code never arrives on the phone, there are too many actions of others to apply to order pizza. How can you still not set it up?! Kringe.
it couldn't be worse, they write off the money, you wait for pizza for 3 hours, in the end nothing, they don't answer the numbers, you go to deal with them, and they don't even have an order like that, let me remind you that the money was written off immediately, "the service is amazing"
Upd. The situation was not corrected, they sent it to Viber, to put it mildly. The problem has not been solved.
Hello, dear employees of the Domino's pizzeria 😀
The pizza I ordered on 24.05 and brought on 31.05 turned out to be baked, not cooked before delivery, there is practically no filling on the basis, one baked piece of chicken on a triangle, the cheese dried up, it became coarse and stale. I live 3 minutes away from you, how did your courier manage to bring a pizza at room temperature? ⛸️🎿🛷 despite the fact that it's summer, it's very hot outside 🔥 Maybe he got it so dry and cold. It's time to check the staff for aptitude. Something needs to be done with the kitchen.
I ordered pizza in the evening, they brought it quickly, there are no questions, but the pizza itself is something especially a cheese side with a diameter of a good fat "carrot". It tastes terrible like sour milk. The last time I ordered pizza in this chain was a year ago and it was a complete horror and a year has passed, the number has changed - nothing has changed. Dear managers, until you stop recruiting pizza guys from the 1st year of college, it will be a fiasco. And, yes, this delicious pizza had to be thrown away because it is impossible to eat it.
I used to order often, I liked the speed of serving and the fullness of ingredients, and the moderately affordable price for the corresponding product.
Now there are significantly fewer ingredients, the feed rate has decreased, and the cost has increased significantly, in general, it is not worth your money from the word at all((
The decoration is good, the atmosphere is wonderful, the staff are kind and helpful, the food is prepared quickly enough. I have repeatedly gone there and I will say that this is a good place to have lunch, and maybe even celebrate a small holiday (with my family, for example).
Cozy, tasty and warm. Constantly favorable discounts))the working hours are very convenient for friendly meetings and dates👍💯😍
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Екатерина
Level 14 Local Expert
February 6, 2024
There are always places. Delicious pizza. On a thin dough, it is generally divinely crispy... You can play checkers. The toilet has a very high toilet bowl with a height of 160 cm.. Who was it made for? There's always a problem with the faucet...
The staff is terrible. The woman at the checkout today at 20:30 began to teach me how to pack pizza in a thermos bag, although I know it myself. Besides, she started doing it wrong. And then when I folded it the way it should be in Yandex delivery, she grabbed my bag and did not let go until I shifted it the way she wants (in a position in which it is impossible to carry her on a bicycle). Because of this, the pizza leaked into my thermos bag and I had to wash it.
I haven't seen such a circus for a long time. So that the cashier would teach the deliveryman how to transport the order.
A cozy and beautiful pizzeria. The quality is always super, and it is prepared very quickly.
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yuri_s
Level 9 Local Expert
July 4, 2024
Couriers began to be regularly late for a long time, which is why pizza arrives below room temperature. The amount of filling and its quality, it seems to me, have also fallen. The only thing that pleases is the presence of frequent promotions and bonus points, but still, apparently, it's time to move on to competitors.
The pizza is normal, the attitude towards customers is good. They know how to solve problems. The delivery is free. They can and want to work normally.
I didn't like it.The staff is so-so, the waiting time is too. Of the advantages, you can only highlight the cleanliness and the fact that there are steps so that the child can watch how pizza is prepared.
The situation is so-so. If you just stop by to pick up a pizza, then in general it's fine. If you sit, then don't.. some kind of feeling... You don't feel very comfortable. As for the pizza, it is quite a good quality.
I don't really like the pizzas of this pizza chain. Little filling, a lot of ketchup. Price - quality of course. But I would have paid 30p for a pizza if it had a lot of delicious toppings and stretching cheese.
We order pizza right here, although there are also pizzerias closer))
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Boris Starskih
Level 12 Local Expert
October 7, 2023
Well, straight, it's very bad, I don't know if the domino has deteriorated or it has always been like this, but for such a price, such a product, it's unfair. Grammovki of some ingredients are not observed, because of this you get, not what you expect.
Sometimes we order pizza with home delivery, the children like it. Everything is always on time, the couriers are polite, everything is neat. Thanks! I recommend it!