The food is delicious, but not always, the service is 3/5, the waiting time is very long, because they first make the delivery, then the hall. All sauces are paid, the staff does not talk about promotions, as well as 2-3 cashiers at the cashier's account, even if there is a large queue, the hall is clean, when was the last time there were many big flies flying from Newances, prices are expensive for standard doners and other fast food. Ordering the same portions every time, always different, then small, then large,
Today we visited this institution, as we passed nearby. I was unpleasantly surprised when I was refused to share a huge doner. They also refused to give me a knife categorically. I asked to call the administrator. They said it wouldn't work out because they were busy in the kitchen. I waited another 10 minutes . Completely ignored. To the sister's questions about the halal nature of the institution, they replied that there was a certificate, but they would not show it. By the way, at 8 p.m. we were the only customers in this place. To say that the admin and other employees are loaded is not even a stretch .
It's delicious, but a little greasy for me personally. And so everything is clear, the prices are affordable, they work until late, there is a caspi ed.
The order is being prepared quite slowly. They forgot to sign which one, because the order was 3 different doners, then the guys themselves could not figure out exactly which one. The hall is very stuffy. The delivery boxes standing in the hall and so on create a feeling of chaos. The coffee is medium. The doner is delicious, but the bottom does not wrap up, which is why the filling falls out all the time.
A terrible institution, when asked to change the composition, remove the vegetables, as I asked for a special child, they refused, the administrator is an extremely unpleasant person, no more foot there
Everything is very tasty and cool, I advise everyone to come here. The staff is very kind and positive
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Anonymous review
November 6, 2023
We came, ordered three doners. We wait. We've been waiting a long time.As soon as we approached them and reminded them about the order, we were given them, although only two doners instead of three, plus the last doner, which, according to them, was "preparing" was completely different, not the one we ordered. And imagine that you and a couple of friends went to a cafe, ordered three doners, but your friends were given doners, and you sit and watch them eat. I'm sure you wouldn't like it. An ordinary student will not make a scandal - he will just silently turn around and will no longer come there.
To be honest, I won't forget that evening. If you try to find out when it happened, it would be stupid of you. Don't you already feel bad when they say something about you? I apologize for the review, but still that shameful evening did not give rest.
There is a Caspi Red that pleases, we usually order doners and pizza, as well as lattes, cheese sticks (it's a pity that the Sauce is not issued to the sticks) and so in general an excellent institution
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К
Казбек
Level 11 Local Expert
January 10
It's a great place and the location is awesome! And most importantly, the doner is super tasty!! I advise everyone, you won't regret it!
I went in with a friend the other day to eat a doner. Ordered: I salsa, then he classics. We sit and wait. They give out a friend's order: there's salsa. "Well, okay, we made a mistake, it happens," I think, and we continue to wait. It takes 20 minutes, all this time other orders were issued: there were already new customers and doners in the orders. They came up to ask, they say:"What's the deal?" They said, "Right now, we'll do everything, wait a bit." 10 minutes later, the same story, and they continue to issue orders. As a result, we waited 40 minutes for one doner. And not to say that the taste was fabulous: it was not worth the time spent.
I will not generalize, anything happens, but I was dissatisfied with the recent campaign. I won't be back soon, 1 star is deserved.
The fries are delicious.There is only mayonnaise in the doner, the nuggets are greasy.
I worked in catering myself, cooked nuggets and they turned out delicious every time.Not too greasy/dry.I don't understand how you can ruin nuggets, threw it in oil, took it out and that's it.There was an action:Order one sauce and get another one for free.They didn't give me one sauce.
I don't recommend it to anyone, it's better to go to RIO.Nuggets are cheaper and tastier.
We ordered a doner with delivery. The staff did not say how much to expect. After half an hour I write to them for a long time, she tells me within an hour, although we live through the house. It took me three minutes to walk all the way. I took the order. The money for the delivery was not refunded.
You need to immediately warn how much you need to do in time.
I liked everything. The staff is polite, the food is delicious. It is definitely worth walking. I recently discovered this institution for myself - and acquaintance with it will continue
We came to take a doner (classic and salsa).
After 10 minutes, the salsa order was issued, and soon there will be 30 minutes of classics and no:)
They came up, asked, they say they are preparing salsa ... + they do not issue checks, which does not insure against unpleasant situations.
The impression of all this is very spoiled, even if the food itself is delicious.
Bad associations remained, the staff is rude
I came with my young man and was asked to cut one doner, in response we received a rude refusal, I understand that perhaps this is not in the competence of the institution, but banal politeness should be.
Nuggets and doners are not bad, but napkins and pepsi cups are periodically lying around the yard, as well as boxes of doner king. In the evenings, the staff goes out into the yard to smoke and break boxes of frozen hams on the curb. At first, they could not understand what kind of cotton it was. And so the interior is good and they have renovated the outside of the house, which is probably not cheap, but the smell of sewage is present.
The largest selection of doner in Kokshetau. Comfortably. In general, it's fine. The spiders outside the window are just annoying, and the view from the window is so-so.
A good place is delicious, although the service is lame, everyone is impolite for a very long time, but in general everything is not bad, I put three stars only because the staff does not serve well!
We stopped by to try burgers with a friend, immediately after the opening, there were no visitors in the institution except for us. The burgers were cooked quickly enough, the serving is quite interesting, special gloves are served so as not to get your hands dirty and in addition there is not much salad. The taste was absolutely not impressed, the bun is very soft, the filling gives off bitterness, it is probably a sauce with the addition of artificial smoke, the meat looks like ordinary minced meat, not chopped, in general, burgers for three, but for homemade morsels you can put a solid five, as well as for the interior. None of the staff could answer where the marbled beef was grown, what kind of fattening, grain or grass. The staff is also on top three, there is no desire to return again.
It's terribly not tasty, the pizza is raw, the doner is made of spoiled meat and even the hair was caught before it was delicious, but now it's a disgusting place