Dongfeng
66 reviews
November 16, 2024
We would like to express our deep gratitude to manager Anna Volkova for her professionalism, sensitivity and attentive approach to our wishes when choosing a car. Anna showed incredible patience, analyzed all our requests in detail and offered several suitable options, explaining in detail the advantages of each of them.
It was especially pleasant to feel sincere care and a desire to help find a truly optimal solution. At all stages of the work, Anna stayed in touch, promptly answered questions and competently accompanied the transaction process.
It is a pleasure to work with Anna. Thank you for the high level of service and human attitude. We recommend her as an excellent specialist who can be trusted to choose a car. Thank you for your help and support!
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December 2, 2024
We recently purchased a Shine GS car, and this was made possible thanks to the exceptional professionalism and caring approach of manager Anna Volkova. From the first communication, Anna has shown herself to be a specialist who is really interested in helping the client make the best choice.
We made certain demands that seemed difficult to us, but Anna listened carefully to our wishes, asked clarifying questions and offered several options, each of which was explained in detail. I was especially impressed by her ability to tell us in an accessible and understandable way even about the complex technical aspects of the car, so that we could make an informed decision.
At all stages of the transaction, Anna was in touch, ready to promptly answer any questions, resolve doubts and offer additional solutions if something remained unclear. She provided us with full support of the purchase process, from model selection to paperwork.
In addition, Anna has created an atmosphere of trust, encouraging communication and making the process of buying a car not just a formal procedure, but a truly pleasant event. We were not only satisfied with the result, but also felt sincere concern for the client, which, unfortunately, is not so common.
We would like to express our deep gratitude to Anna for her professionalism, attentiveness and individual approach. We recommend it to anyone who is looking for not just a manager, but a real assistant and expert in choosing a car.
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July 21, 2024
As always and everywhere there are pros and cons. I will not go into the depth of the brand, I will focus only on the salon. We bought a car here and I will thank the manager Igor Satanchuk separately, I recommend it to everyone! In general, the high rating of the salon is largely his merit, otherwise it would be a strong 3. As a buffer between the inner kitchen and the client, he gracefully, calmly, competently handled all the issues that arose on the way to the car (there were questions to the salon). There were questions to the leasing manager, a woman (I don't remember her name), as a result, we refused her services, strange human behavior. As I understand it, it is not easy for people to work there because of the internal disorganization of the enterprise, so those who want to work there correctly assess their strength, the money will be only after six months or a year of plowing in conditions of social injustice)). Further. To buyers: demand your own, carefully accept the car, make out additional options in a separate order, so as not to increase the cost of the car according to the PREP (the cost of the hard hat depends on this, etc.). After leaving the salon, there was a beating of the steering wheel at a speed of > 95, I went to make a rebalance to the salon for their service, they wanted to take money for it)), but they did it for free, I had to persistently ask, because it is the duty of the salon to issue the car in technically sound condition. It is necessary to praise the salon for the fact that you can watch from comfortable chairs how your car is serviced (I even saw how the machine showed the imbalance of my wheels)). In general, you can work with any company, but you need to understand that everyone wants only money from you!!!
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1
September 1, 2024
We recently bought a car at this car dealership. To say that everything went well is to say nothing!!!! EVERYTHING WENT GREAT!!!!! Fate brought us together with manager Kristina, which we are immensely happy about!!!! From choosing a car to sending us to Brest in a new car, she was always with us. She rejoiced with us at our small victories and was upset when something did not work out for us. Kristina is not just a manager, she is a very responsive and sincere person. Thank you so much for your work and patience!!! Special thanks to another girl, Kristina, an employee of Promagroleasing, everything was clear and fast!!!! Health and patience to the girls, and many thanks to the salon for such workers!!!!!!
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August 30, 2024
I bought a car and was very satisfied with the service. Special thanks to Kristina, a true professional in her field. He gives comprehensive answers to any questions, including while on vacation and regardless of personal time. I would also like to thank the team that conducted the pre-sale preparation. I have never seen a car with such a cool anti-corrosion treatment. Everything is high quality. I'm happy, thank you!
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January 25
We bought a Forting M4 car, like all salons, they told and showed everything very well. To our question, if the car needs repair, how long to wait for spare parts, the answer was, of course, NOT LONG!!!! The car has been under repair for 4 months at the moment, there are still no spare parts. They said some of them got there, you can pick up the car on Saturday or Sunday, then we'll give you a ride and put up the pads. Saturday came and it turned out that the bumper grille was missing and it would arrive on Monday, but the rest of the spare parts had not arrived. When I asked if you have all the same envy, no one answered me.
According to the document, I have to pick up a FULLY finished car at the end of February. Next, we will deal with it in a different way.
If we have such problems with mounted, we can say running parts, it's scary to think when someone has something more serious((((
Bottom line: I'm happy with the car. There is no repair (they were misled that they would not have to wait and there would be no problems with the supply of spare parts)
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December 17, 2024
12.12.24 we bought a DONGFENG HUGE car at Kamennogorskaya, Lozange LLC. The impressions were extremely positive! We would especially like to thank manager Igor Dragun for his professionalism and patience, for his sincerity and responsiveness, and for his real interest in helping clients! Igor not only helped us choose a great car, but also answered all the questions in detail, which helped a lot in making a decision, and was always in touch! So the purchase process has become as comfortable as possible.
We thank the manager Ksenia Kuchminskaya, who took the car. Everything was fast and clear.
Thank you all for the great work!
We recommend this car dealership to those who are looking for quality service and a good car!
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November 1, 2024
I am very disappointed with the service at this center. There were no questions about buying a car there. But alas, I soon broke the bumper. I applied for a helmet, they ordered a new bumper and told me the average wait is 3 months. But it's been 7!!! We were always fed breakfast, as a result, we were assured that it would be in early October. But November has already arrived! I call them and they tell me that they will call me back and NOT call me back. I made a complaint by calling the center, they said they would consider my question and give an answer, but for almost 3 weeks no one has called back!
I do not advise buying a car in this center, because God forbid an insurance event will happen and waiting for replacement parts like this is a nightmare! I 've been driving with a leaky , broken bumper for 7 months , and I don 't know when I 'll get it changed again ! And if the issue was more serious and it was impossible to move around in this car??
I do not intend to leave it like that. As much as I am always a loyal and patient person, but my patience has already burst.
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5
January 22
Spacious interior. Polite staff. We purchased a custom-made Donfeng Box electric car. Our manager, Ksenia, led us from signing the contract to issuing the car. He is a competent, professional and friendly person in all matters. Everything went well. Thank you!)
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January 12
I bought a new car on 05.26.24. Maybe Chinese cars are well made, but if Russian Vanya puts his hand on additional options, everything is fine. I can't get out of the service! I pay a lot of money for scheduled maintenance, I leave the gate of the technical department of the salon - a day later I make mistakes and welcome back. By the standards of Minsk, the waste is considerable. I visit them as if they were my home. I'm tired of it! I do not recommend it!
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October 14, 2024
An interesting car dealership, new items are constantly available. Polite and attentive staff, even if you did not book in advance, but there is an opportunity, they can always arrange a test drive.
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January 13
Everything is fine in the design at the time of purchase. But the issue of cars leaves much to be desired. Everything must be checked on the spot and rectified. The car was given out in failure. condition. The ceiling of the car is dirty. The software has not been translated into Russian. Additional work was done in a hurry with jambs. We'll do everything, we'll fix everything, in the end we have to pull everything out. An appeal to the main office with questions was answered with silence. Be careful!
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January 6
There used to be Renault, now there are Chinese toys, beautiful cars, but a lot of buts, they looked at the family about Max, and there's a bug on the driver's door)) and this new car has not seen our winters. The managers just sell and that's it, when asked about the cost of the first ONE, oops, we need to clarify, but no one ran to clarify))
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August 4, 2024
There are a lot of advantages, convenient parking, a free and bright salon, I was lucky, manager Ksenia worked with me as a separate bonus, despite her age, she is really a professional and a very pleasant person, I plan to apply in the future
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January 3
I liked the salon. The consultants are polite. All information is provided in full. There are a lot of people. On the test drive, everyone talks politely. Only positive emotions remained.
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January 26
Disgusting sales managers. It feels like they're selling Bentleys. Stone faces, lack of technical knowledge. We were with a friend on Thursday.... We refused the test drive because the customer doesn't care... The girl at the reception was nice and helpful.
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February 22, 2024
Very close to home and a great selection of dongfeng cars. The staff is very friendly, and the main thing that I came for is a car. Prices compared to geely are very affordable, after geely took off. There is a currency exchanger from MTBank, but the exchange rate is low there, it is better to change nearby in the BNB, for example.
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December 2, 2024
During two visits to the car dealership, I was not shown anything that was started, but even an included copy of the vehicle of interest. How does the dealer plan to sell the model without a test drive? This means the hyuge in a hybrid configuration… so-so service…
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November 2, 2024
We bought a great car, but the manager was not responsible at all. A lot of mistakes in filling out documents, failure to fulfill their duties, deceiving customers about the actions they have committed.
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January 2
I bought a car from the guys.
It's been a long time.
After 4 km of running, I arrived on a warranty request on this day.
They were accepted for the elimination of deficiencies after 15 days.
My personal opinion,………
There are no words)
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January 1
No discounts, no coffee, no lures, no bonuses, no presents! Like in a store. Give customer service managers at least some opportunity......
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November 15, 2024
Very poor logistics.
The service is terrible, they cheat on the delivery time of cars and spare parts.
And also : there is a service - Installation of mats - 12 rubles. WHAT IS THIS???
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October 31, 2024
I like everything, the staff is cultured, I would like the maintenance and repair to take place faster
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December 7, 2024
Once again, I was convinced that petuservices exist, this one of them sat from morning to evening waiting for an oil change, nothing was eliminated, the coffee is delicious!
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September 18, 2024
I liked the salon. Everything is beautiful and you can sit in cars everywhere. On request, the calculation of the cost on credit.
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December 14, 2023
At the moment, there are only 3 stars. The level of consultation on a new brand is 5, prices and discounts for cars of a new brand for the country are also acceptable, but the evaluation of cars for the trade-in service does not stand up to any criticism. Where the customer orientation of the APS has disappeared is not at all clear, especially when you bring a curiosity to the market, albeit an attractive description.
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1
April 9, 2024
An excellent car dealership of a new car brand. Spacious, bright, beautiful. The cars are modern, technologically advanced, the administrators are awesome-they make the sun with smiles!
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June 20, 2024
Polite staff. They told me very competently and promptly issued a test drive, even taking into account that I was with a child and was allowed to put my booster on.
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December 19, 2024
We would like to express our gratitude to Yakutovich Stanislav for his work, we bought two cars from him and he learned sign language with us. From firuz and Vicky.
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December 1, 2024
There is no attitude towards customers.I approached the managers several times to get advice.we somehow passed the test drive.although the model that I chose was not on the test. Calculating the loan with a 10 percent contribution, calculating the overpayment at the cost of a 105000rub car will amount to 18 thousand dollars in equivalent.The candy is too expensive at the end.I'm not talking about the coffee machine and the place for the drinks. Is it worth buying this car now in doubt
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December 3, 2023
Nice salon! There are not many visitors, so sales manager Kristina gave us enough time. She answered all questions patiently and professionally. Let's visit this salon again in order to buy a car of the Aeolus brand!
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September 30, 2024
Everything is fine. The staff is polite and helpful.
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January 13
Polite consultants.they will tell you clearly and explain
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December 12, 2023
The place is pleasant....there is delicious coffee. The situation is calm... you can walk around the salon for an hour and no one will disturb you. Well, and the cars..Don't know..you need to test
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September 25, 2024
At the highest level! Managers are like everywhere else, young and work according to the methodology!
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November 11, 2024
Not all of them, but there are "sophisticated" master receptionists. It's like a lottery, who gets in...
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July 20, 2024
A great car dealership . We arrived, they told us everything about the car, immediately signed a contract and ordered a car.
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September 2, 2024
Beautiful but expensive for our market
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May 7, 2024
It's interesting to go see and get a price. I liked the sports version.
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July 6, 2024
Very fast service. Everything is always clear and to the point
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August 5, 2024
Good cars, a large assortment, as if in a picture, but there is simply no money! 🤷♂️
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October 13, 2024
Nice salon, nice staff
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December 14, 2024
I would like to thank Kristina Tarletskaya for her help in choosing a car and a sincere approach to customers.
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August 14, 2024
Interesting. Well done managers
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December 21, 2023
A good salon. I bought a new car from them for the family. The only thing is that there are few specialists working in the evening, you have to wait in line.
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June 28, 2024
Excellent salon, excellent managers, left with the purchase 😁
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December 6, 2023
A cool modern salon, an interesting and affordable brand is presented
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October 2, 2024
quick checkout
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November 20, 2023
At the highest level. Modern and high-tech cars. Cleanliness in the cabin
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February 21, 2024
Auto..however, the service is sad, the staff is incompetent. He learns, learns and learns again..
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