Pros: budget vacation, for a family of 5 people, much cheaper than the Black Sea coast of Russia, the hotel administration goes to meet hotel guests, breakfast is good, there is enough choice, salad is made every day new, the hotel provides towels for the beach and pool, air-conditioned rooms, corridors too, the building is comfortable, rooms are cleaned every day, the staff is friendly.
The beach is within walking distance, it is cleaned every morning, sun beds and umbrellas are free for guests. The large pool for adults is cleaned every morning, the small pool for children is also cleaned every morning. You can buy inflatable circles and armbands, and those with their own will be given a pump for free. There is a restaurant on site. There is a shop and a bakery within walking distance. There are coolers with hot and cold water on each floor. There is a small refrigerator in each room, and a free sauna by the pool. There is no one at the pool from 10:00, you can swim freely until 14:00. Very clear water in the sea, you can see shoals of taranki floating nearby. The locals are generally very friendly. Fishermen shared their catch.
Cons: standard rooms are small, require cosmetic repairs, poor sound insulation, little storage space, there is only a TV with local channels in the national language, the taste of food depended on the change of chefs, dishes were served poorly washed, forks and spoons were greasy and they were constantly put on a bare table, waiters forget dishes from the order and not everyone understands foreign languages (Russian, English), waiting for an order is up to 40 minutes, not all menu items are available (coffee and desserts, 14 days in advance), the pool is open from 10:00, but towels are brought periodically only by 11:00, the administration poorly controls vacationers who smoke by the pool Small children are launched into the water naked, without swimming trunks. In addition to vacationers at the hotel, the pool is available for a fee to others, by the evening the water became very dirty, it was uncomfortable to swim after 14:00, you stumble upon someone. Slippery tiles around the pool, you can get injured, the sauna requires cosmetic repairs. The water stagnates in the outdoor shower by the pool, there is an unpleasant smell. There is also an unpleasant smell of hydrogen sulfide from the sea. The portions in the restaurant are smaller in size, the price is higher compared to others. There is no fruit drink or compote on the restaurant menu, only lemonade, but there is a fruit drink for breakfast in the morning.
I really liked the hotel! The territory is not small. And your own pool, clean by the way. Access to the sea. The shore is also clean. The food is delicious. And for breakfast, which was included in the room rate, and so on, everything we ordered. Waiter Jaras - well done! Thank you!
We rested in Aktau for a week and stayed at this hotel.
The first coastline, sandy beach, gradual entry into the sea is just right for children. We liked the hotel very much, it was clean, cozy, comfortable, and safe. The room is not big, neat, all the amenities are there. The territory is large and gentrified. I have a very good impression.
It is clear that the hotel was abandoned, the sauna is just terribly traumatic.The seats are broken, the door won't close. In general, the service is lame, starting with the reception and ending with the staff who sleeps on the sofas, it feels from the threshold that you are not particularly welcome, the so-called shower gel or shampoo from the dispenser will not wait, many so-called little things that comfort are broken, breakfast is a separate story, eggs are constantly overcooked, or they are not available, breakfast before 10 a.m. , a person comes to rest can be done at least until 11.00
The service in the restaurant is terrible, it seems that the staff is abandoned to their fate and no one manages this institution.
My favorite place for the summer period. I haven't rented a room, but I think the hotel is just as good as the summer ones and the pool. The kitchen is very tasty, the service is also attentive.
There are very few Russians in the hotel (not at all), as in other things and throughout Aktau, polite, friendly staff, accepted payment in rubles (at a favorable rate). There is a breakfast, a mini buffet. There is a clean swimming pool with a bar, the prices in the bar are high. Air-conditioned room. But the toilet in the room was with a small tank and sooo slow-gathering water. There were inconveniences with flushing.
I do not recommend it. It is not worth the money spent on this hotel and its area. The service is 0, that is, you have not heard what a "service" is, there are no professionals either in the admin group or at the reception. Elementary dirty dishes, the room is not cleaned at all. Rooms are like a doghouse (standard). The dishes are not tasty, the breakfasts are monotonous. I do not recommend it! It is better to spend this money on the same Turkey or Egypt.
In general, a good hotel in Aktau is closer to leaving the city. There is its own swimming pool, its own beach. The budget rooms are not bad, but not without jambs - here and there you can see imperfections, crooked joints on the walls, etc. If it is assumed that you only need to sleep in the rooms, and walk or swim during the day, then this is a normal place. If I spent more time in the room, it wouldn't be so much
Service 0 the staff does not welcome room cleaning is not very good, the bed linen is not changed, they just fill up the old dust in the rooms, the food is simply not possible to eat spicy, the waiters are still waiting for the order to be brought. The water in the pool is cold and chlorine tablets are constantly thrown so as not to clean.
A good hotel, good rooms, breakfasts are quite varied. In my opinion, the best place on the beach, there is no vegetation and it is clean. I took off the star for the service, if you are from Russia, most likely you will be served last at the hotel bar.
For a summer holiday, the very thing is a great location. The first coastline, a very large complex. Private beach, swimming pool, on the same territory there is both a hotel and a budget guest house.
The service is wonderful, the pool is good, but there are a lot of people coming to the pool from the city, so it's a little crowded during the day, the food is fresh, but there are many cafes along the embankment where you can go, also a shop, not far from the city. The beach is shallow, which is convenient for children, it takes a very long time to go to the depth. The room is nice, the suite has cable TV, the territory is small. The sauna is included in the price, but I had to ask to turn it on, because it is often not turned on in the morning. For small things - the swing on the playground is not being repaired, there is no lighting, the shower holder and dispensary are broken in the room, so there is a water pump, but sometimes they take it away and have to run around the floors for water, sometimes there were not enough beach towels, electronic keys, ordinary keys are very difficult to open, they jam. Of course, there are not enough set meals, it is expensive to eat in a restaurant every day. The waiters are not efficient, the administrators liked it.
We had a great rest! Cleanliness, the water in the pool is clean, the kitchen is perfect. Special thanks to the chef! Clean on the shore! Everything is fine this year, there are huge changes for the better, both in the service and in the kitchen and in everything full class!
The room is clean but small. The air conditioner works well. A comfortable bed. The breakfast is varied, there are fruits. The sea is nearby, but it takes a very long walk to swim. But there is a swimming pool.
The hotel is generally quite modest, but it took us in at the close of the season in October and did everything in its power. For a month there were sausages for breakfast every day, but each time they were different in shape :)
Close to the sea, a good beach. I have fond memories
The standard room is very small. There is no kettle, cups, glasses in the room. The refrigerator turns off if you leave the room with a key card, which is a useless thing in this case. There is a water cooler on the floor, but no glasses. The TV and bedside lamps did not work. I contacted the reception three times - the reaction is "0". The problem remained unresolved. The air conditioner "blows" well, but clumps of dirt flew out of it. The breakfasts are normal. The waiters are trying, but the dishes with chips and cracks fail. The pool is fine. The sea is nearby, the beach is clean, cool wooden deck chairs covered with a layer of dust. If the above does not bother you, you can go
Everything is terrible, dirty. The staff takes a very long time to serve. The kitchen is also slowing down. We made a salad for an hour. Because someone forgot. The toilet is dirty.
The location is far from the city infrastructure, food delivery to the hotel does not work. The staff is completely incompetent, sluggish, not customer-oriented. Absolute indifference to requests. The rooms were not cleaned in a week, even after repeated reminders, the garbage was not taken out once, toilet paper was not brought, towels were not changed, toiletries were not updated. We did everything ourselves. The TV was not working, some of the light bulbs in the room were not working. There is always water in the cooler on the floor. We took two rooms and both were tired. The cafe at the hotel is also so-so, they asked for a takeaway once, so they included service in the bill and it was not removed the first time. The local cafe does not bring food or drinks to the room. The reception responds to any questions that they do not know. The beach is also so-so, garbage in some places. The pool turned out to be not only for guests, but also for a fee, everyone is allowed, just like on the beach. There are a lot of people in the pool, especially on weekends, a lot of sun beds around the pool, like chairs in a cinema, it is not very convenient to walk. The Internet is not very good, within 7mbps in the evening, during the day on weekdays up to 15mbps.
If you choose a place to stay in this city, this hotel, you should not regret your choice. There were some problems with electronic keys at the entrance, but everything was solved.
Good staff, good attitude towards people.
The kitchen, I'm not picky and I'm fine.
I would love to stay there again.
I wasn't paid for the comment, I'm talking about my feelings.
The place is far from the city, but the taxi is acceptable.
The first line, the beach is sand.
If you are used to 5+ hotels and like to show how important you are, etc., do not come here.
There are no mugs, teapot spoons, table chairs in the room. When you leave the room, everything turns off, including the refrigerator. The lights are broken, the room is small. The pool is free from 10 to 13, then all the residents of the city are allowed to swim in the pool for a fee and it is crowded, everyone starts running, diving, splashing. The breakfast buffet is not bad but monotonous.
The rooms are small, but everything you need is there. Buffet breakfast, a selection of large meals.The food in the restaurant is disgusting. We ate in another place in the evening
Everything is fine, the beach is comfortable, the cafe is normal, there are some little things that caused inconvenience- the water in the cooler was running out, coffee was not brewed in the morning, but overall a pleasant hotel
This place managed to shelter me in moments of insane booking failures.
It was already the closing of the season, and there were no places to check in, but fortunately we were settled in a motel room. Forever in my heart.
In general, everything is fine, except for cockroaches, it's wild, there is a kitchen, but the ancient plates with pancakes are half not working, this is not respect for visitors! The beach closes at 11, the prices at the Chester cafe are just space, I don't understand who they are designed for, so there is no one there! In general, it will work.
I don't know why, they put a lock with a key on the handles in the bathroom. At three in the morning, the door slammed shut, they say we can't do anything at the reception. Rough. I thought about going outside to look for a toilet. Then they gave me the key to some unmade room to go there. There are no slippers or a kettle in the room. The staff is sleepy. The hotel is zero with a minus. There will be no more legs. I do not recommend it
Nice hotel. The rooms are passable, there are flaws in the operation of the doors (our bathroom did not close, only with a latch), and the entrance only with a strong pop. Another of the disadvantages is breakfast. They are normal in terms of the variety of the buffet, only closer to the end of breakfast time there is practically nothing from the food, and no one is going to replenish the set of dishes. So, if you are counting on a hearty breakfast, then go to the opening. The pool, the beach, the hotel grounds are quite decent. There are no complaints about the staff. We had lunch at the hotel restaurant, the prices are normal, the food is delicious. A place to spend a weekend with children is quite decent!
There is a good hotel on the coast, a la Turkey 3 arrivals, only food and drinks for a fee. The pool, the territory, the proximity to the sea is excellent.
Great beach. Entrance 700tg, sunbed 2000tg
Not a bad cafe
There aren't many people even on Saturday
The sea is warm, the entrance is long, like everywhere else
The service is poor, there was no room cleaning for the entire stay, the staff was sleepy, although when they made a refund one day they went to meet us, and so the location is good, the first line, a warm pool, the cafe is poorly cooked and expensive, the breakfast is excellent
The hotel itself is nice, compact, and has a nice beach. But the service is "gloomy". When checking in, the mess of booking a room does not mean anything. The territory is dirty. The service (namely the service) is not worth the money paid.
The pool is nice. The toilet is not very good. It would be desirable to separate the locker room from the toilet.
It is very slippery, the coating did not interfere with changing or laying rubber coating, vacationers and their own waiters fall
Overall, the hotel is not bad. The standard rooms are very small and have tiny bathrooms. Unfortunately, there were no basic things in the room - a kettle, a mug, appliances, hangers. Cleaning was done every day, but randomly, + towels were not changed. The staff is good. The pool outside is large and comfortable. The restaurant inside the territory is not bad, but the waiters do not know the menu (The breakfasts are delicious, but I would like a variety. I liked the beach, the sunbeds are cool👍