Everything is clear and fast. I have used the services of this company repeatedly. Adequate and polite courier drivers. The last time a bicycle was delivered to me, they called me in advance, the driver was Innokenty Grinko. Everything is great. Thank you. I hope for further cooperation.
Disgusting attitude towards customers!
In August 2024, I ordered delivery to Brest, no one delivered. I asked the head to contact me - December has come, no one has called back!
There is no customer orientation!
The management's attitude to the product delivery process is condoning!
They did not explain a clear reason why this is happening, all they said was that the goods were in stock!
It was lucky that friends were traveling and delivered the long-awaited parcel!
And the delivery service should take care of the quality of work and take note of customer complaints, and not hide!
Pleasantly surprised! I had previously collaborated with other drivers, and unfortunately, nk was pleased with the delivery time, quality, and other criteria. I really want to mention and highlight the driver Voronkov Alexey Vitalievich, who delivered everything quickly!!!
Unfortunately, there are few of them ☝🏼
I am very pleased with the delivery, the driver Alexey Voronkov Vitalyevich promptly delivered and helped to ship the washing machine! Thank you so much for the quality of service!
I ordered a washing machine, it was delivered quickly and in one piece. Special thanks to the driver, Makoed Evgeny, who called in advance and arrived at the specified time, a very polite and kind young man. He helped me pick it up , open it , and bring it into the apartment . Great company, I recommend it to everyone!!!
The worst delivery I've ever encountered. The goods were sent on 12/24/2024 by the supplier from Minsk to a legal entity in Gomel. Today is 28.12.2024 and the product is still not available. They promise every day and reschedule every day. They lie on the phone all the time. The manager replies that your product is on its way, wait. A day passes and when you manage to reach the driver 10 times, you find out that he did not ship the goods at all and it is unknown when he will deliver them.
I have ordered delivery more than once ! Everything went smoothly, without any accidents. They always deliver on time, the cargo is safe, the driver Voronkov Alexey is a very polite and tactful young man, I recommend everyone to cooperate
Excellent delivery!Everything is delivered efficiently and on time!Courteous and courteous staff, namely Ilya Zvizhinsky!!! I warned you in advance about the delivery time
Daniel Sergeyevich Ermachek, the driver, ordered a PS5 for the child. He delivered the order on time and without any problems or delays. The only thing that would be a big plus would be to be warned At least 30 minutes before arrival. And so everything is as it was stipulated)
I was not impressed with the delivery. Why is the floor and apartment number of the recipient indicated if they do not deliver "to the door" and it is necessary to go down to the building? Being pregnant, I have to carry a box that is heavy for me myself and sign documents outside in the cold, without even having time to double-check everything. Disgusting.
Negative feedback. Delivery dates were disrupted. The management, including the director, does not control the situation with delivery dates and does not analyze errors, only tries to find excuses. The leadership is getting smaller. Those who value their time, their word and their reputation, look for another delivery service provider. These will fail.
I am very pleased with the delivery service. I ordered household appliances in Baranovichi. The driver, Alexey Voronkov, contacted us an hour before the delivery, and delivered everything on time. Thank you very much!
We ordered the product in A1. We received an SMS about the delivery with the courier's time and number. We won't be home at that time. We wanted to warn you in advance and reschedule it . The rooms are not available. Neither the transport company itself, nor the courier!!
We sent an SMS with the delivery time in the evening we sent that the delivery is tomorrow I am waiting for the second day in the evening again the SMS delivery was postponed again sit wait and think whether the courier will arrive today or the SMS will arrive again that the delivery was postponed, I DO NOT RECOMMEND
I ordered a phone in Baranovichi. It was delivered the next day in the evening. The driver had previously called before arriving. Promptly, there are no questions about delivery. Everything was delivered in one piece. The driver is Voronkov A.V.
Disgusting service, delivery is postponed every day, they say that it will be delivered tomorrow, you call, but they seem to hear about this order for the first time and reschedule it again. A delay of a week and a half... I do not advise anyone!
Great delivery! The driver Gavrilenko Stas delivered the goods on time. I called in advance and asked if I was at home or not, said how long it would be and arrived without delay. Thanks for the delivery!
The delivery is super!!! Fire extinguishers were sent to a legal entity. In the evening, an SMS arrived with an order delivery time interval, which helped to plan the work in the morning. The courier (Lopin Nikolay Vladimirovich) called an hour before delivery, and then another five minutes before arrival. The driver loaded the entire order into our car on his own, waited until we checked the goods and then handed over the documents, which were neatly packaged in a file. (before that, the goods were brought by autolight, so there were documents in such a state that it was unpleasant to take them in hand). The driver is a very tactful young man, I wish there were more of them.
After such terrible attempts at delivery
, trust in this company disappears. We sent an SMS with the date, the delivery time interval and the courier's phone number. After the courier called to clarify the time, it turned out that the goods had not been loaded and there would be no delivery today. However, after I called to clarify the circumstances, they explained that they forgot to ship the goods, but offered to do it a day later... But this also led to a repeat fiasco ...The product has not been shipped. After my call asking to sort it out and call me back, there was no response. It's a mess for a friend and you can't tell. The mood is spoiled, trust is lost.It's just a pity that I read the reviews too late.From now on, using delivery, I will bypass this company.
We ordered a Zov desk, the factory sent it to this transport company. I received an SMS that the table would be delivered on Saturday from 12.55 to 16.55. In the morning I dialed the driver, the driver did not answer, called again at 16:00 it turned out that our table "did not fit into the car and it was not loaded." At the same time, no one informed us about this during the day. They offered to postpone the delivery to Monday. After reading reviews about this company (that the delivery is postponed several times), we decided to pick up the table ourselves.
the delivery is excellent, there are no questions, everything is on time, I also want to say about the driver, about Daniel Sergeyevich Ermachka, a super courier is coming to me for the second time
, respect to him
The driver is Daniel Sergeyevich Ermachek. I delivered the product from kst.by at the agreed time. I called in advance for 15 and 5 minutes. Everything went great.
We bought goods for the needs of the company (for a legal entity). The day before the delivery date, we received an SMS with the planned delivery time of the order. The courier driver who delivered the order, Nikolai Lopin, called in advance for the first time, and called 5-7 minutes before arrival and warned again. After arrival, the courier driver helped in unloading the goods, handed over the shipping documents. The delivery of the goods was organized perfectly!
I ordered a TV in Brest. The courier arrived on time, so he also adjusted to the time. I brought it in, opened it, turned it on. Thank you very much, Ermachek D.S.))))
The company's work is 10 out of 10.
The day before arrival, I received an SMS message with the delivery time interval and the driver's data, as well as a link to track and locate the car, which allowed me to plan my business in advance. The driver (Nikolai Lopin) called an hour before the delivery, and then another five minutes. I loaded all the goods into our car on my own. I waited until everything was checked and then just handed over the documents for signature. It was nice to receive the goods when everything is done quickly and at the same time they do not rush you. Many thanks to the company, and special thanks to the driver.
My order was delivered by the driver, Daniel Sergeyevich Ermachek. Everything was great. They even delivered it an hour earlier, which was good for me, thank you
Terrible delivery. We lost the shipment at the same time, we sent SMS every day with information that the delivery would be for three days! We constantly called them ourselves. In response, we only heard that they would figure it out and our delivery would be a priority. As a result, they asked directly and explained to us that they had lost the product. Time is spent, there is no delivery and it is unknown when it will be. And if they hadn't called them and demanded explanations, they wouldn't have found out what was going on.
Cargo places are constantly under-delivered to recipients. At the moment, the cargo cannot be delivered to Vileika for two weeks. You call the managers in response: we will clarify what is with your cargo at the warehouse and call you back! Two days have passed and no one has called back. In short, I do not advise either organizations or individuals to contact this organization
Great delivery! I used it twice, the day before an SMS arrives with a delivery time interval, in this interval the courier calls back, talks about arrival within an hour, then calls back again in 5 minutes. Delivery to the entrance, but the second time it was delivered to the apartment, as I asked (it was a monitor, I was afraid to break it). Thanks to the courier, nice young man, everything is clear!
I would like to leave a review on the work of the courier service "Delivery 24". The day before the delivery, an SMS arrived with the courier's number and the delivery time interval. The next day, I called the courier (last name Saiko), agreed on an approximate delivery time. The courier is very polite and responsive, unloaded the order, gave a warranty card, a shipping document to sign, in general, did his job at the highest level. I recommend this courier to everyone!!!!
Great delivery! Courier Bartalevich Igor Sergeevich, delivered on time. I called in advance and clarified whether we were at home or not, said how long it would be and arrived without delay. I waited until we looked through the product. If necessary, we will use the delivery again!
Disgusting delivery service and boorish attitude of managers! Delivery dates and time intervals are not respected! The product is lost, deliveries are postponed and disrupted!
The courier insisted that the order be picked up at the entrance, said that they had such a delivery. Although the delivery was to the apartment door, it was indicated on the envelope with the goods. It was very inconvenient to go down, there was a small child at home. The envelope with the goods was opened not in front of the client, but in advance.
Incompetence and rudeness of the sales department manager: Evgenia Shimchik. I ordered the delivery of NEW, EMPTY, PACKED propane cylinders. Firstly, after my call, they promised to call me back, 1.5 hours of waiting and no one called back. I dialed again and finally got an answer: "You send the documents, we won't do the contract today, tomorrow morning." Well, it's okay, we'll wait. The next morning, a call at 9 a.m., they tell me: "You have a second class of cargo danger, we will not carry your order." A small digression: Class 2 includes compressed gases, liquefied gases, dissolved gases, cooled liquefied gases; mixtures of one gas or several gases with vapors of one or more substances of other classes; products loaded with gas, and aerosols.
The result of our communication is as follows: Evgenia did not even try to understand what I was trying to tell her; Evgenia was rude to me; AND MOST IMPORTANTLY, I DID NOT RECEIVE A CONTRACT FOR SUBSEQUENT COOPERATION)))
Hcg to express gratitude to the deliverer, Zhurba E.S. asked to lift to the apartment, I'm sick. He brought everything without question, he was very polite. I reported the delivery in an hour, which was very convenient.
The first experience of cooperation with this company and, unfortunately, sad. We sent an SMS with the date, the delivery time interval and the courier's phone number. After I called the courier to clarify the time, it turned out that the goods had not been loaded and there would be no delivery today. However, after calling to clarify the circumstances, they explained that they had forgotten to ship the goods, but offered to do it the next day... It's just a pity that the holiday to which the parcel was timed cannot be postponed. From now on, using delivery, I will bypass this company.
I ordered a TV in Molodechno. The courier arrived on time, so he also adjusted to the time. I brought it in, opened it, turned it on. Thank you very much, Dmitry)
A terrible trucking company. The delivery is long, does not meet the stated deadlines, the price for this quality is high and the delivery time is very long
Disgusting delivery. We postponed delivery three times, promised to call back to clarify the fourth time, did not call back, just sent it at random, suddenly at home. And upon arrival, they asked in surprise what I was going to carry alone. Of course, one, I had agreed three times before, but then they sent it in three hours. There is no service.
A very bad and not accurate transport company, they write one thing in SMS, a person plans his day, but delivery diverges for long, long hours, drivers are very rude and arrogant, you have to wait, but do not contact if you find out that your cargo is carried out by this......company, no respect for customers, it's too bad that such companies exist.
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Ольга Баранская
Level 3 Local Expert
April 2, 2024
Excellent delivery. We brought the goods to work - a very attentive driver, Vitaly Zhuk! Thank you very much!
Systematically violate the delivery time! The calls are not being answered.
Unreliable delivery service. The postponement of the delivery day is not reported. Disgusting attitude towards customers.