The service is so-so, the extra slippers did not wait, the breakfasts are good, the spa is very hot and after the pool it feels like water in oil. And so, in principle, it's not bad
I booked here by mistake, thinking about another hotel, and was disappointed when I stopped by: it does not correspond to the stated 5 stars in any way, a newcomer came across at the registration, whose hands were shaking, and he could not put himself together in any way (the room is small, the furniture is simpler than simple, maybe even ikea is better (for breakfast there is not even a desire It was time to go
Magnificent Restobar Roof Garden on the 11th floor in Double Tree by Hilton. Excellent service. Delicious cuisine. Pan-Asian and European cuisine. The view of the city from the summer terrace is simply mesmerizing. Smoky hookahs and simply unrealistically beautiful interior.
An excellent chain hotel, but the kitchen is not very good
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Anonymous review
July 24, 2021
Here we have forced the very beginning of the epidemy.. the staff is very kind, they left us a note to leave the territory of Almaty, as it was closing. At first, there were complaints about the cleanliness of the room, the administration apologized and changed the room to a better category. Thanks! We liked your place
I evaluate it from the point of view of holding conferences. The hotel is new and beautiful. That's probably where the advantages end.
Among the disadvantages: lack of parking (the parking lot of the hotel is very small, and everything is packed in two rows on Sharipov); extremely inconvenient access to the service entrance for unloading equipment (there is nowhere to turn around, you need to reverse - and it's good if someone else does not arrive at the same time with you); high price tag (it may be reduced - according to the staff, they have not yet got their bearings); the kitchen is quite good, but the portions leave much to be desired.
A great Hilton-style hotel. You expect nothing but good quality. The breakfast is good. From the little things: the key was demagnetized several times, the elevator broke down once and cockroaches were noticed in the spa.
It's too expensive and the breakfast is almost like a 2 star hotel. And we were given a room for the disabled without a bathroom.
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Anonymous review
November 21, 2021
They did not see the order from the Booking, they put it in a room for the disabled, the bar in the room was empty, the staff worked for three - they did not apologize, they did not offer anything. The Hilton chain never ceases to disappoint.
A good hotel. There were some difficulties with the elevator - it only goes to the floor where your room is located, and no one told me this when checking in.