DoubleTree by Hilton Phuket Banthai Resort
15 reviews
January 30
Great hotel. The location is good. The territory is quiet despite the fact that there was a construction site behind the fence. The beach is across the street, cafes, bars, restaurants are all nearby. The pool has cool water, but it's even good, after the warm sea and the hot sun, what you need to refresh yourself. The breakfasts are hearty, there is everything you need, there is enough space for everyone.
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February 27
We are having a rest at the hotel now!Construction is going on around the clock, we were not warned that the beach would be closed for repairs, we had to change the room with an additional fee in order to be a little away from the construction site, the room is large but tired,the sofa on the balcony is torn!!!the service level is very low, we tried to go to the mall in the evening, they couldn't change 100 dollars for us, they said no, and they didn't help us solve this issue!The food is monotonous and not tasty even for the most unpretentious!lunch and dinner are not cured at all!the attack of heartburn is constant,soup is one vegetable water and there are no other options!we don't eat meat,,there was no fish at all,we had to quarrel,,they began to serve the next day, it was always steamed the same,there were no seafood at all!the watermelon fruit is not tasty,the pineapple is not ripe, the bananas were cut into pieces, seeing that they did not take it with them!I didn't even want to look at the desserts!(Amazing for Hilton City and a shame for them!We ordered tequila from the drinks in the evening, they were brought in huge faceted glasses without salt and lime!There are a couple of drink stands on the beach, you have to go by yourself, they don't bring coffee to the beach!there are few toilets, two changing rooms on the beach, to change a swimsuit, you have to go towards the club rooms!In general, if good service is important to anyone, the food is@!You're out of here!From the good,,the beach is clean and beautiful, pleasant music for dinner in the evening!
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May 2, 2024
The hotel is clean and well maintained, very close to the beach. Cleaning is daily, everything was perfect for us. Good breakfasts. The hotel itself is very quiet, but fireworks were blown up on the beach in the evening, this should be borne in mind if someone is traveling with children. The beach is huge, constantly cleaned, the entrance to the sea is gentle
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3
July 24, 2024
In general, a nice room with a view of the mountains. The breakfast is varied and delicious, the rooftop pool is open only until 22 o'clock. There is a shuttle to the beach, but only there, but there is no beach of your own and if you take a blue towel from the hotel, then you will be asked from a chaise longue, because they belong to other hotels and each has its own color of towels😂
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March 23
Horrendous. I won't say it's cool. Good. The bugs were fixed in a matter of hours. But it's time to update the room stock. It's so good.
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January 25
The new rooms are better than the old ones. I lived in a new one. So, in general, everything is very good.
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March 30, 2024
Cleaning standards and other small things "float", breakfast for three, Room Service can be ordered only if suddenly there is no other alternative, well, as I wrote above, there is a mess in the standards, there is no chance of getting the same dish in the same form, but at the same time an excellent pool with trees around, this is what I really liked it
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1
January 17, 2024
An ideal hotel for a private holiday. No fuss. Excellent, varied breakfasts. High level of service.
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3
1
February 22, 2023
Great hotel!! The staff is very friendly and helps to resolve any issues. The rooms are very nice and the cleaning is of high quality. And the first line of location generally makes it comfortable to rest in it. There's also a great gym
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1
1
March 29, 2023
A very beautiful hotel. The staff is polite. Split 24 by 7. Everything is neat and clean. The staff always greets you at a meeting, despite the fact that you have already seen each other. The food is delicious too. The impressions remained warm.
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2
1
November 17, 2021
The hotel is good
Cleaning at the highest level
Rumservice also does not limp
Breakfast buffet with a large assortment
Well-maintained territory, large Parking lot
After a pandemic and a break of almost 2 years, Phuket is closed for 80%
Hotels and inns are empty, so special entertainment is only on the central streets, such as the beach in Patong
A half-empty hotel that is under renovation before the start of the season
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4
1
April 2, 2024
convenient location, the hotel is worth the money.
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1
October 25, 2023
Cool hotel!
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2
1
February 4, 2023
The hotel is top!
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1
March 26, 2020
The hotel is cool.
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2
1