Great hotel, I liked everything, service, breakfasts, the view from the room is gorgeous, cozy lobby, friendly staff. Upon arrival, the complement is hot cookies, very tasty. There is a transfer to Al Khan beach at 10-00, back at 15-00. Nearby, across the street on the next street, there is a shopping center and a Carrefour supermarket, where you can pay with a nol transport card at the self-service checkout.
Everything is fine, except for ventilation and air supply in the rooms. Excellent half-board cuisine, a decent choice. The hotel includes al Khan beach, the beach itself is good, but the infrastructure is not developed from the word completely on the beach.
We were at the hotel from May 27 to June 2. We were vacationing with friends from Germany. The transfer took us from the airport in time, but when we drove up to the hotel, I was winding circles without finding the entrance, it turned out to be under repair, not ready to receive guests yet, and we dragged our suitcases up to the hotel parking lot in some alley. It was something...... Accordingly, there is no reception from the word at all. We were taken to an office with girls at computers. None of them speaks Russian at all...They looked at us like fools, not understanding anything. Somehow we were able to explain ourselves on our fingers. They took me to a room. The rooms are clean and the view is very beautiful. You can't get through to the waiters at breakfast. The kitchen is like a good 3 stars....up to 5 they still have to study and study. We had paid for dinners....we went to it one day and then did not go with friends from Germany, who complained about the service and food. We ate in the city. A day later, apologizing to us, they offered us a buffet for dinner instead of choosing from the menu. We went around complaining at regular intervals. The pool is great.
I think in a couple of years it will be possible to go there, but not now. I would not go there 2 times and would not recommend it. It was my birthday (anniversary) and the travel agent from Moscow warned them. I was not congratulated and there was not even a compliment in the room. It was very unpleasant. Although everywhere we travel, people congratulate us on birthdays. As I understand it, Americans are cheap and it is not part of their hotel concept to congratulate guests. Sorry. They need to learn hospitality.