We called on 11/27/24. Expect and here is the sixth day, 50 km away from me
, they will not deliver.
Before that, Kazpost in Kazakhstan thought it was somehow inconvenient to go to the post office to pick
up, now I felt all the "charms" of delivery by the DPD service to the door.
If I receive or send something not WHEN from the word, I will not contact DPD at all.
Great company. The site is working, the geolocation of the product is always tracked and works, unlike some companies. Polite and mobile workers. In warehouses, the workers are polite, they help with loading. I would like to note that we have made concessions more than once. I recommend it!
No one answers the calls, the delivery is delivered out of time, the letter indicates the same courier number, which does not correspond to reality and is not in the access zone. You have to wait all day for a courier who can't even be contacted.
The goods went for a long time. The organization is located in an inconvenient place (in the nooks and crannies). It is difficult to call a taxi, drivers do not want to go there. Plus- the work of the guys in the delivery warehouse, very friendly, help with loading.
Location: disgusting
Infrastructure: The warehouse and office are far away
Assembling:
- they didn't pack the boxes with us
- there is no crate for fragile goods
Decoration:
- make an application by phone through a call center (the 21st century is in the yard or has not reached Kazakhstan yet)
The courier called once. Due to poor communication (Kazakhstanis know the problems)She didn't answer right away. And the order was immediately sent for a refund. It is impossible to be in touch 24/7.
Do not be surprised if the delivery time increases if the site shows for almost a few days that the product was taken from the supplier, and on the day of delivery (receipt) a message appears that everything is in progress... Kick-ass... The company does not have time to comply in any way. Apparently, they signed contracts with large companies under the slogan "we are one of them... Yes, we are the most..."
The most terrible courier service, they postpone deliveries for a month!!!!They can't take you to the nearest city on time!!!I have to go myself and pick up my own orders for huge amounts!!!There is no payment by card!!!how do large companies contact you in general!Shame, not service!!!
A disgusting organization. The deadlines do not fit, the support service is needed only to reassure customers. In fact, nothing is being solved. There is absolutely no feedback. I plan to sue this organization, as I suffered losses due to their fault!
The goods arrived in the city of Kostanay in a week from Moscow. The problem is in the service itself, it turns out they can't deliver, they can't get through. I had to go to the other end of the city myself, look for warehouses and pick them up. No communication with the client. I do not recommend it!
Offices of various trading companies are located here: Foodmaster, Butter Maker, Tire line - our favorite ice cream, etc. We periodically buy ice cream and semi-finished products here at the warehouse price, I advise you.
Disgusting company. We accepted the parcel in Astana on 04.06, promised delivery within 3 days, on June 11 I called there to find out when finally their promised 3 days would end, it turned out that the parcel had not even flown out of Astana yet. She was just lying in their warehouse from 04.06 to 11.06!!! You see, they "forgot" about her!!! Is this the work of professionals?!!!. And they will also take money for such a "delivery". Today, on 15.06, the parcel is still not at the destination.
I advise you never to take anything here!! disgusting delivery. I ordered it through Caspi. there is already a delay of 10 days. they say they have it in stock, but there is a lot of work!!! The doors to the office are closed, I can't even pick it up myself. Sharashkin's office
A TERRIBLE CAMPAIGN, we are waiting for 4 days for delivery, I barely got through to them, they say, wait for delivery tomorrow. IT'S A NIGHTMARE, it's a pity to even put 1 star on them, it totally sucks
The most miserable courier company, I have been waiting for a parcel from Almaty for almost a month, it is impossible to get through. No one can find the order, according to the tracker she has long arrived at her destination, as a result, today I find out that she has not even left Almaty yet. The last time I use the services of this charade
DPD is the most disgusting courier, there are no phones, there is no delivery either. you have to go pick it up yourself, even if it's paid for to the door. So, to whom your time is precious, avoid it!
Terrible company, delivery is scheduled for February 16th, today is March 1st and there is no delivery.... It's just a nightmare... the g...o company...
Terrible delivery, it's been lying for more than 10 days, I came to pick them up myself, I've been waiting for an hour, take action.It's just terrible!!!
Great company. Everything was delivered quickly and at a ridiculous price...I didn't even expect it! Nice people work there..polite, which is good news!
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M&D
Level 11 Local Expert
August 6, 2019
The trashiest, turtle-like company! The support service can never find where the package is located. Never use the services of this organization!!!