Dr. Bazylevsky Veterinary Center
536 reviews
May 17
Thank you so much for saving the cat. Galina Cherepanova is a very professional surgeon, very attentive and responsible. Even on weekends, I was supportive and in touch. Many thanks to all the staff, especially the nurses, who are responsive, attentive and responsible. I bow low and thank Alexey Alexandrovich Bazylevsky. Not every person is so lucky to receive such qualified help and treatment as he has in the clinic. Thank you very much!
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March 4
I recently visited this clinic with my pet, and was completely delighted with the levels of professionalism and care that are offered here. The doctors are very attentive and empathetic, they answered all my questions and conducted a full examination of my cat.
In addition, the atmosphere in the clinic is very friendly and comfortable. The staff is friendly and helpful, which is important for such stressful situations. I felt that my pet was really appreciated here and cared about his health.
It is also worth noting that the clinic is well equipped with modern technologies, which inspires additional confidence. I definitely recommend it to all pet owners! Thank you for your hard work and care!
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March 26
The clinic looks well maintained and clean.The staff here is incredibly polite, and the doctors are real experts who really know their stuff.
Therapist Ksenia Zalan holds a special place in my heart!! This is a doctor from God! There is sincerity and love for animals in her eyes. Ksenia was in touch even outside of working hours, helping to adjust the treatment and answering all my questions. Thanks to her professionalism and attentive approach, the dog's anxious parents were finally able to calm down))))
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March 10
Amazing doctors. Everything was explained and told in an accessible way. All the necessary procedures were done quickly. Special thanks to the doctor Volchok M.M., patient, attentive, friendly, explains everything clearly and intelligibly
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November 29, 2024
Great center! The doctors are very pleasant, responsive and of course highly professional! We have been serviced for the second year since the purchase of Courtney's chihuahuashka bowl! They did sterilization here, and the removal of baby teeth and brushing and a complete scan of the dog with all ultrasound and tests.
I really like the 24/7 format on the Railway! I definitely recommend you to visit!
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March 24
We were passing through Minsk. Our pet urgently needed help. The clinic staff is friendly, responsive, quickly oriented and signed up for the necessary doctors. We were satisfied with everything, the doctors are competent, competent and knowledgeable. Thank you.
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January 27
There was not a single question to the doctor — the pet was as comfortable as possible with the doctor. Good, qualified medical care and no questions from a satisfied patient, thanks a lot to the doctor.
Reception: it's a horror, a nightmare. When making an appointment for a specific time, they got to the doctor half an hour later, there was no information from the staff about when the appointment would start, there was no explanation, there was no simple contact. Any attempt to find out, to ask, runs into the banal "wait." Wait twelve years in Azkaban? How many, who, what, why? Why wasn't it recorded half an hour later? Why can't you just explain the reason?
The service is zero.
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May 21
The best clinic with the best team of doctors, there are all the specialists, they work around the clock, there is all the equipment, the tests are done instantly. We performed dental surgery on a small, aged dog, everything went well, and now we are being monitored by a cardiologist. Special thanks to Busia, a healthy pet, happy owners!
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October 21, 2024
I am delighted with this clinic! Everything is clear, without unnecessary manipulation, the prices are quite reasonable. The staff is on top: anesthesiologists, surgeons, ultrasound specialists. They will chew everything up and tell you, tell you. The results of the tests on Viber are thrown off. I can't single out one person, but everyone who watched and observed us did it at a very high level. There were a lot of clinics, but this one is on 5++++++ points!
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March 18
Excellent veterinary center, has all the necessary specialists and equipment. Polite and qualified veterinarians, friendly administrators and reasonable prices. We only go here)
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February 18
Today we visited Ratomsky's pulmonologist Gleb Gennadievich, a wonderful specialist, the best doctor I have ever met, and from now on I will contact only this clinic.
I really liked how I handled the pet – carefully, the kitty even went to his arms herself.
It's a pity that I didn't find out about her sooner.
There are beautiful girls at the reception, good attitude, no rudeness.
Many thanks for your work.
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January 15
Excellent center. I would like to express my deep gratitude to Dr. Elena Viktorovna Grushetskaya for saving the life of my cat Asol. A doctor with a capital letter, a specialist in his field, plus a caring and sensitive person. Thank you so much for your hard work, support and care
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May 20
It's a great clinic. cool professionals. especially vet-dermatologist Glushenok Polina. We were at her reception yesterday with our French bulldog. the best and highest quality reception we've been to. We express our great gratitude and highly recommend it! 🤍
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March 3
All the staff of this clinic are professionals in their field. Round-the-clock service. They will help regardless of the time. Very clean and sterile. Not every human paid clinic is as clean as this center.
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April 7
I thank the professional team for their help. I would like to note, in addition to the friendly attitude towards patients, the order, cleanliness and comfort in the clinic. Everything is great! They are shaggy and we are very happy!
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January 18
We would like to express our deep gratitude to Ivan Nikolaevich Orlov and Stanislav Andreevich Podshivalov for their attentive, empathetic attitude and incredible professionalism. Wonderful doctors!
Our situation was very difficult and we are happy that we got to these doctors. Thank you from our whole family!
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December 21, 2024
A great clinic where your beloved pet will be taken care of. About a month ago, the cat had to have all its teeth removed. The doctor did everything perfectly, and after the operation he told me in detail how to recover and take care of myself. And in general, the staff is polite and answers all your questions, it's nice. Now our Alice is playful again, thanks❤
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December 28, 2024
The veterinary center is of a very high level. Decent doctors and staff came here at night with a dog after departure. They treated us very carefully, helped us as much as possible, the people working here treat animals and their owners with great love, they are real professionals. I thank them for their service and hard work, and wish the center continued success.
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December 26, 2024
We have been contacting the clinic for several years,we are satisfied with everything,the service is good,the staff is polite, the dog was treated gently and politely,the clinic is very good,the staff is polite and attentive,I advise
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March 30
I would like to express my gratitude to Vitalina Ruslanovna Babayeva! After an unsuccessful walk, we had to urgently go to the clinic (the paw was in the bicycle wheel), they accepted us very quickly. Everything turned out fine, the dog is fine, but I was very scared myself. Thanks to the doctor for the reverent and human attitude, she calmed me down very much and let me go home.
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January 22
When something happens to our pets, of course we are ready for anything. This is the business model of the bottom network of veterinary clinics. We got in at night with a seizure. They left the animal in the hospital. A number of studies have been done in PM and CT. It was low in sugar, and the dog was kept on a glucose drip almost all the time. Every day we were persuaded to leave for another day until a diagnosis was made - we needed to decode the CT scan, "something needs to be done immediately, a tumor is possible." On the second day, we took the animal home "on our own responsibility." They have not received a transcript, and there is no diagnosis or treatment either. Make a promise the next day, and we'll keep you under control on your phone - how you feel. As a result, after two days of complete silence, two days began to turn into 4-5, calendar days into working days, etc. We received the transcript and went to the clinic for a consultation. While the meter is dripping, they communicate with you very nicely, as soon as the payment is completed, no one cares about you. As a result, the score is comparable to the average PO and there is a complete lack of further understanding of what is wrong with the dog. And there's also the feeling that you've been fucked.
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April 13, 2024
A high-level veterinary clinic! The spacious waiting room is very clean. The receptionists are very polite - they answered all the questions, supported😊 The doctor received me and the cat in a separate office - I think it's very cool, since you are alone with a highly qualified specialist and you can clarify the points that concern you, since the reception time was formed for us so that it was enough not only for the examination and all procedures, but also for the doctor's answers to all my questions! Now me and my harmful kotofey are just here!
And by the way - the prices are more than adequate!!!! - after all, you can't drink away five years of experience in finding the perfect clinic for your favorite pet))
In general, I highly recommend the veterinary center of Dr. Bazylevsky!
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April 23
There is no question for doctors, this is their job, which they do well.
There are big questions about pricing, and government regulation of this industry is clearly required.
The feeling that the clinic is profiting from the fact that the owner will give his last for the life of his pet. Absolutely everything is included in the bill: gloves - for 1 pair at 2.50 rubles, when the cost is 0.10 kopecks, diapers are considered at "cosmic" prices, napkins, bathrobes, even ultrasound gel with grams (I wonder how these grams are calculated if everything is pouring on the eye?).
Take money for services, rather than consumables, or include in the cost of the service at cost, you are providing a service, and not selling gloves and diapers at a premium.
A well-built business)) But I think that veterinary clinics should be accessible to all segments of the population, I think that not everyone can afford to pay an average monthly salary for the treatment of a pet.
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February 14
They did an ultrasound of the heart, they signed up quickly, everything was clean and tidy inside, the staff were polite, everything was done quickly.
If you have your own car, it is advisable to arrive in advance to find parking.
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January 29
I want to thank Tamara Georgievna Khamenkova, a doctor, for caring for my cat in the hospital! A very sensitive specialist, she called and talked about the slightest changes in her condition, thank you! The clinic is clean, the staff is friendly, the girls at the reception are polite, answered all questions. We will only contact you from now on.
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March 29
Thanks to Vitalina Ruslanovna Babayeva for providing high-quality Veterinary care to my pet, a very good doctor who loves his job and animals in general! If you need any more help, be sure to contact you.
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May 5
Excellent vet clinic doctors, high-quality check-up with appropriate prices. Large area of premises, 24/7 operation, a wide range of services, the presence of its own pharmacy
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February 9
If it were possible to give 0 stars, I would. We arrived with the dog at night, urgently. At the entrance, they warned that the reception at night costs 70p, plus if you need anything extra, the doctor will tell you. All the doctor did was ask a couple of questions, didn't look, didn't touch, just took the temperature, took the blood for analysis without asking, without even warning that it was paid separately, and injected the injection so as not to feel sick, and that's it. And then, at the exit, the cost of services changed dramatically by 150 rubles. Well, you can understand that the syringe, needle, gloves and injection will be counted additionally since the injection was done, but no one said a word that blood sampling costs 17p, just take blood and that's it, and the blood test costs 45p in general, and as you understand, no one said that either. No, is that even okay? Like him, he was in a bad mood, the dog was never cured, it still hasn't become easier for her, they haven't really made a diagnosis, and they did an additional service for 60p without permission without asking. I don't mind the money for my pet, but your ****, you should warn about it, announce the cost and ask for permission. The administrator is also disgusting, he can't really answer anything except that I said that 70p and looks away. And the doctor, too, asked a couple of questions, took blood, injected an injection, and spent most of his time typing a conclusion on the computer where nothing really said anything. He will never come there again, NO WAY!!!!!!!!!!!!!!!
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January 21
We are very dissatisfied with visiting the clinic: namely, in the branches on Yakubova and Zheleznodorozhnaya streets in Minsk. It's just getting sore! As much as you can! If it's a cat, then you can write diagnoses with your finger in the sky, and the ultrasound machine is in the clinic for solidity? Not only can administrators not correctly advise on manipulating an animal before ultrasound, vaccinations and tests, but there are also big complaints about the clinic's doctors. How can you shave a cat's fur and cut it? Surely this razor has seen many different bellies before us. No antiseptic products were used on the equipment before us and were not used after us! What should I do now? Wait, what could be transmitted through the blood?! How can you prescribe treatment for something for which there have been no complaints, and of course without the results of tests, additional examinations, if you are not sure of the preliminary conclusions?! I have a question for the clinic administration - what was the money spent for? No, of course everything is described thoroughly: 2.50 rubles. for the use of gloves, antiseptics, etc. The cat has an inoperable liver tumor, as it could not be seen on ultrasound, with a clear description in the conclusion "No neoplasms detected." By coincidence, there were no places and we couldn't get to your clinic the next day, so we went to another one, and there we opened our eyes to your "conclusions". I highly recommend not visiting this center!!!!!!!
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February 2
Every visit to this clinic leaves only pleasant impressions. The staff is very friendly and helpful. I always get complete information about the diagnosis and treatment, as well as recommendations on how to care for the cat.
Thank you for the comfortable atmosphere: the cat and I always leave in a great mood)
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March 23
We were at the clinic for an appointment with a dermatologist and dentist. There are no questions for the veterinarians, we received answers to our questions as part of the reception. But big questions to the administrators of the clinic, who refused to count the dentist's appointment as a promotion, which was announced on the clinic's website, citing the fact that the record did not indicate that the appointment was for the promotion. This is not the problem of the client who made an appointment by calling the clinic, this is the problem of the employee who made the appointment if some kind of mark was needed. In addition, it was not indicated on the clinic's website that it was necessary to warn that we were coming for a special offer. Anyway, what's the difference? Is it not the dentist who accepts the promotion, but someone else under his guise? Or is the consultation on a different level? Then what is the point of the action?
Despite the fact that the dentist's appointment was satisfactory, there is no desire to come to the clinic anymore. The issue is not 40 rubles per reception, but in relation to clients and questionable "share" schemes. I am attaching a photo of the promotion announcement.
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May 23
We arrived at night with a cat, and he was unwell. They did an ultrasound and X-ray. Everything is neat and caring for pets. There are no questions for the veterinarian at all.
It is clear that repairs have been made, but it is terribly dirty. There was wool everywhere. It's just awful. Especially in Rengen's office and at the reception, there are just huge pieces of black wool. It was raining. We were in a hurry because the cat was sick, but they didn't even tell us to put on shoe covers. That is, we walked in all the classrooms after the rain.
Then we waited a long time for the invoice. All without haste.
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May 21
I had to go to the center around 10 p.m., so this is the nearest vet to me.the center is 24-hour. When I came home from work, I found out that my 10-year-old cat had vomited several times, and when I picked him up, he had a seizure attack. I was so scared that I was already flying wherever I could to get help. The receptionist immediately warned that they had a night rate starting at 21:00, I didn't care, and I told the doctor at the checkup to do everything they needed to do. In fact: the doctor conducted an examination, gave two injections (analgin and antiemetic). I paid 98 rubles. I asked if I needed an ultrasound or an IV, because the cat had all the symptoms of intoxication, he was very lethargic and apathetic, to which the doctor replied that he did not see indications for an IV or ultrasound. I didn't sleep last night because the cat was so weak. In the morning, after contacting another center, the first thing the doctor asked was why the cat hadn't been cleaned at night. As a result, the treatment took a week and a half, the cat was on intravenous infusion every day, had a lot of injections, and only two days ago he started to recover. I am very, very disappointed!!!!! It looks like unprofessionalism or not wanting to mess around for a long time .
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January 19
In 2024, my pet (York, 11 years old) fell into the "hands" of Stanislav Andreevich Podshivalov, a veterinarian, which I now regret very much. He also diagnosed my John with Cushing's syndrome and selected a treatment that helped at first, but after a while the dog began to eat experiments on the street, although he had never done this before. After that, the same veterinarian S.A. Podshivalov recommended giving the dog raw beef tripe. The condition worsened and he canceled the Vitarium and sent us to a neurologist. So we fell into the "hands" of Galina Alekseevna Cherepanova, who diagnosed acute idiopathic polyradiculoneuritis and prescribed treatment: an antibiotic and medrol. John didn't get any better, even though I worked with him every day and visited a rehabilitologist. Cherepanova always forgot at the reception that John had Cushing's syndrome. She assured me that the rehabilitation was long.
I also contacted Podshivalov, who referred me back to the neurologist, as this is not his question yet.
I asked for help, but no one cared... As a result, the treatment did not help, but killed my pet.
John died on January 10...
Be careful who you trust with your pets, as Stanislav Andreevich Podshivalov and Galina Alekseevna Cherepanova are "specialists" who work in other veterinary clinics.
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January 4
An excellent clinic, we were at the reception, everything was clearly and clearly told, all questions were answered in detail, the doctor Stanislav Podshivalov, a very pleasant young man, attentive and accurate, took over.
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4
December 24, 2024
If it would be possible, I would give -5 stars!!! Dear pet owners! I do not recommend this clinic to you, as it is written in the reviews below, complete chaos!!!
We got to this clinic for an urgent operation, There were queues everywhere, we got through here and got there right away ( as it turned out, it's not for nothing that people don't come here)
They say the same prices on the phone, you come and pay the same price, and when you pick up your pet, they say another cosmic price. To the question of why the amount increases X2 to yesterday's price , the Administrators' answer is : there was a second operation , so there is no answer to the question of what other operation ( as it turned out later , there was no second operation ) they themselves do not know how to wind up and where to additionally write any services to make more money . I sincerely wish your clinic to close! And certain authorities have noticed your illegal actions!
I also appeal to the pet owners!!!!! Carefully read what you sign, scammers at the 100th level, be careful!
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December 24, 2024
Good afternoon. The text is large, I ask everyone to finish reading. And I hope no one gets into this situation! On the morning of December 23, 2024, our cat became ill and we took her to the vet clinic. They did an ultrasound there and told us that there was most likely a foreign object in the intestine . But, unfortunately, the surgeons were scheduled for weeks in advance and they didn't take us. We started calling all the vet clinics and it's the same story everywhere. As a result, my wife called one clinic and they said, "Yes, of course, come and have the operation today." I was a little confused by this, but the pet's condition required quick decisions. And off we went. Upon arrival, everything seemed very civil and there should have been no catch. We specified the prices, but they did not give us a price list, but only clarified that anesthesia would cost 250 rubles and plus the surgeon's service for the operation, which he would tell us the price AFTER the operation. They gave me a piece of paper on which I signed that I was agreeing to the pet 's operation . We were told to go home , it 's going to take a while anyway , and after the operation is over, we 'll dial you. That's what they did ... it took more than 5 hours , and they only sent us the cat 's tests , until I started insisting that they say something about the operation . They said that the operation was successful and the doctor will call you back soon. It 's been several hours and I haven 't received a call . It was already 11 p.m. and I wanted some clarity, so I got in and drove straight there . I sat there waiting for 40 minutes and then the surgeon met me.
I'll say this , these guys really like to play on people's emotions and almost sentenced my Moon to death . They said that it was recommended that she stay at their clinic until morning under the supervision of doctors . I was allowed to see her, I was very moved when I saw the Moon in a cage and took out 50 bels. With a request that she take care of her as her pet . He said goodbye until morning and went out . At the administration desk, I asked how much do I owe? I was billed 605 rubles . I paid because I think it's an adequate price and left. On the way home, my friend told me that he had never left his dog in clinics, as it was a lot of stress for them and therefore it was better to take it. I thought about it and returned to the clinic. There, a girl came out to me, to whom I "pocketed" money, and she very persistently argued that it was better to leave it at least for the night, so that it would not get worse. That I will drip and examine her all night, and in the morning they will do a second ultrasound and if everything is fine, you can come pick her up. I understood that all this is not free, I do not live by illusions, and I clarified - how much will it all cost? She said, "I do not know, but yes, it will be worth something." Okay, I'm going home again. I dialed again at home to make sure everything was in order , and they reassured me that she was resting . I went to bed .
At 9 a.m., the bell rings... you can come and pick up the cat, everything is fine . There was no limit to my joy . That's the most important thing I wanted to hear! I arrived , they took out the Moon and billed us !!!! Attention!!! 710 rubles more on top ! To the question - for what ? They themselves scattered their testimony . The administrator said that they did (repeat!!!) the operation . Another employee started saying that for a night in the clinic and ivs (the price is more expensive than in a 5-star hotel) . And now the deputy comes to us.The director ( Vadim ) says that there is such a price for anesthesia . That is, yesterday, 605 rubles when I paid and could take the kitten home, it did not bother them. And in the morning they decided that let's wind up a counter for him . He said that to my eyes: "You said yesterday, do everything to make her survive, I gave you any money." Do you understand how it works? The surgeon tells you that your pet is almost on the verge and you ask to be saved - they are arguing with you. Also, this Vadim started telling me that the night price is more expensive, but when I clarified to him that we are here from 16:00, he fell silent. By the way, there was no repeat ultrasound in the bill . Then I wonder how they determined without an ultrasound that everything was fine and could be taken away? Then this Vadim started to "bargain" with me, saying that they could make a discount. It felt like I was not in a clinic, but in a bazaar somewhere . I called the law enforcement agencies. A young man arrived and argued to me, "You saw what you were signing." What did I actually sign? The fact that I agree to surgery? Okay, at the same time, I paid for this operation. As a result, I realized that I couldn't wait for justice here, and I paid for everything they wanted. He took the moon and left . Then I went to the police department and wrote a statement. To figure out why their employees don 't know the prices and can 't warn you in advance how big they might be .
This is exactly the same as coming to a service station to change the oil and filters on a car, and you will be confronted with the fact that the entire suspension has been changed and you now owe a lot of money.
I've already been through this and I'll try to forget it like a bad dream. I had the money to pay, but what should I do if a student or a pensioner gets into such a situation? They love their pets as much as we do! To get into installments and loans so that these scammers only fill their bellies on the grief of other people ? A terrible residue remained . Peace be upon your house and I hope troubles will pass you by.
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April 8
The overall impression of the night shift is a mess. First things first...
Late in the evening on 04/29/2024, our old cat was found to have inflammation and suppuration in the mouth and part of the tongue. Hoping for quick help, we started looking for round-the-clock veterinary clinics in Minsk. The closest was the Veterinary Center of Dr. Bazylevsky AA. He called, described the situation, said that they could help and for some reason immediately gave it out - "the reception will cost about 100 rubles," although there was no question about the cost. I understand that pet owners primarily think about their pet's health, they are, of course, about money.
We arrived in vet. the center - there was no one at the reception, they started walking around the reception rooms - no one either, they called on a previously dialed phone - no one answered (it's strange that we even got through the first time, no one answered or called back after that). As a result, my wife found a man somewhere at the end of the corridor and was told to "wait." We sat and waited for 20 minutes. The reception was empty all the time.
Finally, we got an appointment with a very strange employee (a brunette). At first, she slowly filled out a questionnaire, examined the cat, felt it, and said that she needed to take a blood test. When asked how this would affect further treatment (the cat is already old, it is clear that she will have a bad test) and asked to stop the inflammation faster, she said something like this: "if you want, you can take my place, you are not a doctor, you need to understand the situation more adequately, I can do something for her (a cat) should be injected, but you don't need it, and tests are needed to identify kidney or liver problems." It seemed that she was not a doctor, but was just stalling to wait for a real veterinarian (as a result, it turned out that way).
OK, we agreed, the employee took the blood from the cat and waited again. No one cared about the animal at all. Of course, the most important thing is to calmly fill out the paperwork and take a useless blood test from an elderly cat, rather than trying to help in any way.
Then the second employee (blonde) appeared. This was the veterinarian who made the diagnosis and prescribed the treatment. It turned out that a general blood test was taken from the cat, which could NOT detect kidney or liver problems. We said that the previous employee had told us something else. The second employee went to ask the first one, who said that she had not done a biochemical analysis because she could not take enough blood. Yes, and his (analysis) They wouldn't have done it anyway, because there's no lab technician. It's both funny and sad. There are only questions in the diagnosis section, you need to do a biochemical analysis, but they charged 25 rubles for a useless general analysis. Business - there's nothing you can do. As a result, we were prescribed medications (which is what we wanted right away) - common antibiotics of the general spectrum, solutions, ointments.
We return to the reception to pay for the reception, but it's empty again. I call back on the phone - no one answers, I walk along the corridor with reception rooms - there is no one. As a result, the first employee (a brunette) who initially received us comes to the reception and begins to do the work of the administrator - calculate the cost, accept money, issue a check. By the way, the cashier's check, as such, was not given. Just a piece of paper with a list of services performed and their cost.
So, the overall assessment:
1) Service level - 1;
2) The rate of assistance is 1;
3) Staff qualifications - 3;
I'm not giving one just because of the second employee who did her job.
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1
July 15, 2024
We recently turned to a pulmonologist veterinarian, and I can't help but express my gratitude for the amazing level of professionalism and care we received. Dr. Gleb Ratomsky showed incredible attention to detail and sincere concern for the health of our pet.
Thanks to their efforts and clear recommendations, our pet is already feeling much better. The treatment process was explained in detail, with patience and attention to each of our questions.
We felt confident and calm, knowing that our pet was in safe hands. I highly recommend this doctor to anyone who is looking for a qualified and caring specialist for their furry friends.
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August 12, 2024
Great center! Very responsive, experienced and conscientious staff. We helped the cat quickly get rid of the swallowed shoelace without surgery and unnecessary injury. Everything was done quickly and efficiently! Thank them very much!
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April 12
We did 2 ultrasounds with different specialists: we finished the first one and did the second one earlier than the scheduled time. That made me happy.
When paying, I just found out that the amount was more than I was told in the correspondence. The amount that was reported was with him. It was upsetting. Instead of 95 rubles, it turned out 104.75 rubles. I'll give you 3 stars for that.
Question: why is the client being given false information? Was it really difficult to indicate that the price was indicated without consumables? We would have taken the amount with us with a margin.
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May 17
We made an appointment with the dog for two ultrasounds, tests and a therapist appointment on Thursday, May 15, and on Wednesday we received confirmation via Viber. Due to certain circumstances, the appointment had to be postponed, they called the clinic, talked with the administrator for a long time, selected a suitable window, and rescheduled it for Saturday at 13:00. The dog was not pre-fed before the tests, it was a great stress for the dog to go to the veterinary clinic. We did not receive confirmation, we decided that this was due to the fact that it was postponed in just two days. As a result, we arrived and were told that there were no records in our name for either Saturday or Thursday. The administrators just shrugged their shoulders when we showed a confirmation message on Viber. They didn't even offer to make an appointment for another day. They said that everything is scheduled and we can wait on a first-come, first-served basis! Of course, we are not going to contact this clinic anymore, we have not seen such a service in any vet clinic in Minsk. There are three girls sitting at the reception, and they're useless if they can't even make an appointment on the phone!
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January 25
A very good clinic, they vaccinated and revaccinated our cat Toffee here. Courteous staff, provide advice on all issues. We will contact you again.
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1
March 27
I went to the clinic in connection with the acute condition of the cat. I got an appointment with Dr. Zalan Kseniya Olegovna. The doctor made the correct diagnosis, clearly and intelligibly explained which treatment would suit us. Thanks to the constant monitoring of the cat's condition and recommendations for treatment adjustments, our cat has revived and is doing well. I am very glad that I got to Ksenia Zalan. I would like to wish this doctor success in his profession, as well as strength and health! I will recommend her as a competent and professional doctor.
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1
August 8, 2024
A wonderful place! The staff is very pleased, everyone is friendly and very attentive. Thank you very much for your hard work and immense love for our pets. We were met by a very nice guy Artem, special thanks to him for his support.
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4
October 19, 2024
A great clinic, very qualified and friendly staff who really knows what they are doing, which is good news!) Excellent prices , And of course a huge plus is the round-the-clock work schedule 😍
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2
5
July 21, 2024
Excellent, friendly staff, visited several specialists, everyone is friendly. They quickly signed up for an emergency operation. The waiting room is comfortable, clean, there is water, air conditioning, sofas. A good, modern clinic.
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5
December 25, 2024
I would like to express my deep gratitude to the veterinarian Alexey Alexandrovich for his hard work and professionalism. We've been looking for a good doctor for a long time and finally found one.
Thank you for your hard work
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2
October 12, 2024
The knee joints were very quickly accepted and examined. Everything is very polite! Qualified specialists are working! There is a pet store at the reception where you can buy toys, feed, veterinary medicines and much more🔥
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1
4
December 17, 2024
We visited the clinic on December 17, 2024, for the purpose of ultrasound. Impressions are not very good, to put it mildly. Administrators do their job carelessly. It is almost impossible to get through to the clinic, the answer to each call is "expect". I managed to get through the fifth time. It seems that by such actions they create the illusion of the demand for their services. The cost of ultrasound is 40 rubles, but please note that the cost of the service does not include gloves and antiseptic that will be used during the procedure, you will be charged an additional 6 rubles. for this.
In order to avoid further problems, attach an iron brochure stand at the exit, which fell on my child and scratched his face away from the eye. Dear owner of this clinic, take this review into account. I will monitor the condition of my child, may you be lucky and this situation will not come to trial.
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