There's always a long queue. They work very slowly. Many issues cannot be solved. Just to change the phone number, I came 2 times, stood in line for several hours and the result is 0.
There is no money in this city of Dushanbe and Guh Bakor.
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Ёрмахмад Ахмедов
Level 3 Local Expert
February 21, 2024
Hello, dear managers. The machine for issuing coupons does not work, it stands right at the exit, it really interferes! If you can't clean up the department, make room! Akhmedov E
Dear Dushanbe City company. I ask you to take your calls faster, faster and so your phone is always busy, do not take calls. Please answer or write another phone number.
Dear management of the bank, maybe it's time for you to send operators on duty on weekdays to trainings? They rudely answer the phone and do not fulfill their duties
Woryyyyyy 😤😤😤the staff of the call center will not be able to give accurate information and how to trust them 🤔🤔🤔 so I do not recommend!!!
There are a lot of complaints about this bank, someone wrote off money, someone else lost money from the card, I do not know how to trust them. That's how people think before taking a card from them, think carefully...
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кобил топилов
Level 3 Local Expert
January 5, 2023
Dear Tajiks, do not use this card, this bank *** they do not take the phone from the opera center, if I take it, it does not solve the problem, they always steal money
I made a mistake when translating and contacted the operator
, they quickly helped me. I recommend it! thanks to the operator for the timely
Providing assistance
How does the bank guarantee the safety of money on the card? The bank responds that the money was withdrawn from your card by a hacker. How do I get my money back?
They can't withdraw money, restrictions say. And to register, you need a code, and the code is sent for a very long time. No wonder they call us chocks! in general, there is money but they can't withdraw it
Just now, by mistake, the money was transferred to another number, the staff are working fine, the money was transferred back to us, thanks a lot to the staff